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Created page with "Tilføj en AI-drevet bookingoplevelse til dit website og dine beskedkanaler. Assistenten indsamler bookingoplysninger, kontrollerer tilgængeligheden af tider og opretter reservationer automatisk.
Et alt-i-én AI-bookingmodul, der forbinder din assistent med dit website og dine beskedkanaler for at modtage bookinger samt sende bekræftelser og påmindelser. Konfigurer integrationer (Facebook Messenger, WhatsApp, web-widget) og grundlæggende indstillinger, og begynd de..."
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[[File:Ai icon.png|left]]  
[[File:Ai icon.png|left]]  
<div lang="en" dir="ltr" class="mw-content-ltr">
Tilføj en AI-drevet bookingoplevelse til dit website og dine beskedkanaler. Assistenten indsamler bookingoplysninger, kontrollerer tilgængeligheden af tider og opretter reservationer automatisk.
Et alt-i-én AI-bookingmodul, der forbinder din assistent med dit website og dine beskedkanaler for at modtage bookinger samt sende bekræftelser og påmindelser. Konfigurer integrationer (Facebook Messenger, WhatsApp, web-widget) og grundlæggende indstillinger, og begynd derefter at acceptere reservationer automatisk.
<br><br>
;Sådan bruges funktionen:
Add an AI-powered booking experience to your website and messaging channels. The assistant collects booking details, checks slot eligibility, and creates reservations automatically.
Aktivér funktionen på siden Brugerdefinerede funktioner -> Andet -> AI-stemmebooking.<br>
[[File:Ai voice booking enable path.png|1200px|center|link=https://help.simplybook.me/images/1/17/Ai_voice_booking_enable_path.png
]]
<br><br>
All-in-one AI booking module that connects your assistant to your website and messaging channels to take bookings and send confirmations and reminders. Configure integrations (Facebook Messenger, WhatsApp, web widget) and basic settings, then start accepting reservations automatically.
Få gratis prøvecredits der eller køb flere AI-bookingcredits på siden Planer & Priser -> Ekstra elementer <br>
<br><br>
<br><br>
Du kan se antallet af resterende credits på Dashboard-siden eller i Kontooplysninger.<br>
[[File:Ai credits balance.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Ai_credits_balance.png
]]
<br><br>
;How to use:
Gå tilbage til Brugerdefinerede funktioner -> Andet -> AI-stemmebooking for at justere præferencer for AI-stemme, model og e-mailbekræftelsestekst.<br>
[[File:Ai main configuration.png|1200px|center|link=https://help.simplybook.me/images/4/47/Ai_main_configuration.png
]]
<br><br>
1. Enable the feature on your Custom features page -> Other -> AI Voice booking.<br>
Vælg nu, hvor AI-booking skal være tilgængelig for dine kunder.
<br><br><br><br>
[[File:Ai voice booking enable path.png|1200px|center|link=https://help.simplybook.me/images/1/17/Ai_voice_booking_enable_path.png]]
==Widget / Bookingside==
<br><br>
Når credits er købt, tilføjes AI-chatwidgetten automatisk til din bookingside. Kunder kan sende tekst- eller talebeskeder for at gennemføre bookingprocessen med hjælp fra AI.
<br><br>
2. Get free trial credits there or purchase more AI booking credits on Plans& Prices page -> Addtional items <br>
Hvis du har dit eget website, kan du også tilføje AI-bookingwidgetten der. Gå blot til ‘’’Widgetindstillinger’’’, vælg de ønskede farver, og klik på “Gem & få widgetkode” for at generere koden.
[[File:Ai widget settings path.png|1200px|center|link=https://help.simplybook.me/images/d/d4/Ai_widget_settings_path.png
]]
[[File:Ai widget settings view & get code.png|1200px|center|link=https://help.simplybook.me/images/4/43/Ai_widget_settings_view_%26_get_code.png
]]
<br><br>
<br><br>
Gå til din website-editor, og indsæt koden på den side, hvor AI-bookingwidgetten skal være tilgængelig. Det er det hele.
<br><br><br><br>
3. You will be able to see the number of remaining credits on Dashboard page or in Account info.<br>
==WhatsApp AI-booking==
[[File:Ai credits balance.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Ai_credits_balance.png]]
Gå til https://developers.facebook.com/apps/
og klik på “Create App”:
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png
]]
<br><br>
<br><br>
Indtast de ønskede app-oplysninger:
[[File:Add app name step2.png|1200px|center|link=https://help.simplybook.me/images/d/db/Add_app_name_step2.png
]]
<br><br>
4. Get back to Custom features -> Other -> AI Voice booking to adjust the preferences for the AI voice, model, email verification text.<br>
Vælg WhatsApp-brugsscenarie:
[[File:Connect through whatsapp step3.png|1200px|center|link=https://help.simplybook.me/images/8/8a/Connect_through_whatsapp_step3.png
]]
<br><br>
[[File:Ai main configuration.png|1200px|center|link=https://help.simplybook.me/images/4/47/Ai_main_configuration.png]]
Vælg en virksomhedsprofil eller opret en ny.
[[File:Select or create business step 5.png|1200px|center|link=https://help.simplybook.me/images/1/18/Select_or_create_business_step_5.png
]]
<br><br>
<br><br>
Klik på “Next” for at fortsætte.
<br><br>
5. Now choose the option where AI booking will be available for your clients.
Gennemse oplysningerne, og klik på “Go to dashboard”:
[[File:Go to dashboard step 6.png|1200px|center|link=https://help.simplybook.me/images/f/fc/Go_to_dashboard_step_6.png
]]
<br><br>
<br><br><br><br>
Vælg fanen “Use cases”, og klik på “Customize”:
[[File:User cases customize.png|1200px|center|link=https://help.simplybook.me/images/a/a7/User_cases_customize.png
]]
<br><br>
==Widget/Booking website==
Accepter servicevilkår og bekræft virksomhedsprofilen:
[[File:Accept the terms and confirm profile.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Accept_the_terms_and_confirm_profile.png
]]
<br><br>
1. After the credits are purchased the AI chat widget is added to your booking website by default. The clients will be able to send text or voice messages to go through the booking process with the help of AI.
Vælg “Start using the API”:
[[File:Start using the api.png|1200px|center|link=https://help.simplybook.me/images/1/11/Start_using_the_api.png
]]
<br><br>
<br><br>
Gå til “Configure webhooks”:
[[File:Configure webhooks.png|1200px|center|link=https://help.simplybook.me/images/b/bc/Configure_webhooks.png
]]
<br><br>
2. If you have own website you can add AI booking widget there. Simply navigate to ‘’’Widget settings’’’ there, select the preferable colors, click on “Save & get widget color” to generate the widget code.  
Kopiér “Callback URL” og “Verification token” fra din SimplyBook.me-konto -> Brugerdefinerede funktioner -> AI-stemmebooking, og indsæt dem i de tilsvarende felter i appen. Verificér og gem.
[[File:Callback and token.png|1200px|center|link=https://help.simplybook.me/images/f/f6/Callback_and_token.png
]]
<br><br>
[[File:Ai widget settings path.png|1200px|center|link=https://help.simplybook.me/images/d/d4/Ai_widget_settings_path.png]]
Vælg “WhatsApp Business Account” under “Select product”:
[[File:Select product.png|1200px|center|link=https://help.simplybook.me/images/6/66/Select_product.png
]]
<br><br>
[[File:Ai widget settings view & get code.png|1200px|center|link=https://help.simplybook.me/images/4/43/Ai_widget_settings_view_%26_get_code.png]]
Aktivér de nødvendige webhooks: beskeder og opkald (hvis du vil modtage opkald):
[[File:Calls and msg subscriptions.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Calls_and_msg_subscriptions.png
]]
<br><br>
<br><br>
Tilføj telefonnumre og betalingsmetode (da Facebook opkræver betaling for beskeder).
Kopiér telefonnummer-ID fra Facebook, og indsæt det i det tilsvarende felt i SimplyBook.me.
[[File:Manage phone numbers.png|1200px|center|link=https://help.simplybook.me/images/b/b1/Manage_phone_numbers.png
]]
[[File:Copy phone number id.png|1200px|center|link=https://help.simplybook.me/images/9/91/Copy_phone_number_id.png
]]
<br><br>
3. Navigate to your website editor and paste the code to the page where you would like the AI booking widget to be available. That’s it.
Opret en systembruger. Gå til [https://business.facebook.com/latest/settings/
Facebook Business-profil] og åbn fanen “System users”:
[[File:Add user facebook.png|1200px|center|link=https://help.simplybook.me/images/b/b7/Add_user_facebook.png
]]
<br><br>
<br><br><br><br>
Klik på “Add new user”, og udfyld brugeroplysningerne:
[[File:Create user facebook step 2.png|1200px|center|link=https://help.simplybook.me/images/1/1b/Create_user_facebook_step_2.png
]]
<br><br>
==WhatsApp AI booking==
Gå til “Assign Assets”:
[[File:Assign assets path.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Assign_assets_path.png
]]
<br><br>
1. Open https://developers.facebook.com/apps/ and click “Create App”:
På fanen Apps skal du vælge din app og aktivere tilladelsen “Manage app”:
[[File:Add manage app permission.png|1200px|center|link=https://help.simplybook.me/images/f/f3/Add_manage_app_permission.png
]]
<br><br>
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
På fanen WhatsApp accounts skal du vælge dine WhatsApp-konti og aktivere tilladelsen “Manage WhatsApp business accounts”:
[[File:Whatsapp acc permissions add.png|1200px|center|link=https://help.simplybook.me/images/1/17/Whatsapp_acc_permissions_add.png
]]
<br><br>
<br><br>
Når aktiver er tildelt, skal du klikke på “Generate Token”:
[[File:Generate token path.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Generate_token_path.png
]]
<br><br>
2. Enter your preferable app details:
Vælg din app i rullemenuen, og indstil token-udløb til “never”:
[[File:Token never expire.png|1200px|center|link=https://help.simplybook.me/images/2/2a/Token_never_expire.png
]]
<br><br>
[[File:Add app name step2.png|1200px|center|link=https://help.simplybook.me/images/d/db/Add_app_name_step2.png]]
Vælg følgende tilladelser:
[[File:Whatapp permissions.png|1200px|center|link=https://help.simplybook.me/images/9/97/Whatapp_permissions.png
]]
<br><br>
<br><br>
Kopiér token, indsæt det i SB, og gem indstillingerne.<br>
[[File:Paste token to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e7/Paste_token_to_sbm.png
]]
<br><br>
3. Select WhatsApp use case:
Gå tilbage til https://developers.facebook.com/apps/
, vælg din app, og klik på Indstillinger -> Grundlæggende. Indsæt links til privatlivspolitik og vilkår for brug.
[[File:App settings basic path.png|1200px|center|link=https://help.simplybook.me/images/7/70/App_settings_basic_path.png
]]
[[File:Insert your terms and privacy policy links upd.png|1200px|center|link=https://help.simplybook.me/images/9/92/Insert_your_terms_and_privacy_policy_links_upd.png
]]
<br><br>
[[File:Connect through whatsapp step3.png|1200px|center|link=https://help.simplybook.me/images/8/8a/Connect_through_whatsapp_step3.png]]
Kopiér App Secret, og indsæt det i SB.
[[File:Paste app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/2/20/Paste_app_secret_to_sbm.png
]]
<br><br>
<br><br>
Nu kan du udgive appen, dele dit WhatsApp Business-nummer med dine kunder og lade dem booke tjenester ved hjælp af AI.
[[File:Publish wa app.png|1200px|center|link=https://help.simplybook.me/index.php?title=File
:Publish_wa_app.png]]
<br><br><br><br>
4. Select the business profile or create a new one.
==Rapport==
Du kan se chats, antallet af brugte credits samt sessiondetaljer med tilhørende bookingoplysninger (hvis bookingprocessen blev gennemført) under Rapporter -> AI-booking.
[[File:Ai report path.png|1200px|center|link=https://help.simplybook.me/images/4/41/Ai_report_path.png
[[File:Select or create business step 5.png|1200px|center|link=https://help.simplybook.me/images/1/18/Select_or_create_business_step_5.png]]
 
<br><br>
]]
[[File:Ai report view session details.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Ai_report_view_session_details.png]]
<br><br><br><br>
5. Click on “Next” to proceed:
<br><br>
6. Review the details and click “Go to dashboard”:
[[File:Go to dashboard step 6.png|1200px|center|link=https://help.simplybook.me/images/f/fc/Go_to_dashboard_step_6.png]]
<br><br>
7. Select “Use cases” tab and click on “Customize” button:
[[File:User cases customize.png|1200px|center|link=https://help.simplybook.me/images/a/a7/User_cases_customize.png]]
<br><br>
8. Accept Terms of service and confirm business profile:
[[File:Accept the terms and confirm profile.png|1200px|center|link=https://help.simplybook.me/images/8/8c/Accept_the_terms_and_confirm_profile.png]]
<br><br>
9. Choose “Start using the API”:
[[File:Start using the api.png|1200px|center|link=https://help.simplybook.me/images/1/11/Start_using_the_api.png]]
<br><br>
10. Then go to “Configure webhooks”:
[[File:Configure webhooks.png|1200px|center|link=https://help.simplybook.me/images/b/bc/Configure_webhooks.png]]
<br><br>
11. Copy “Callback url” and “Verification token” from your SimplyBook.me Account -> Custom features -> AI Voice booking and paste them to the corresponding fields in the app. Verify and save:
[[File:Callback and token.png|1200px|center|link=https://help.simplybook.me/images/f/f6/Callback_and_token.png]]
<br><br>
12. On the next step in the “Select product” please choose “WhatsApp Business Account”:
[[File:Select product.png|1200px|center|link=https://help.simplybook.me/images/6/66/Select_product.png]]
<br><br>
13. Then enable necessary webhooks: messages and calls (in case you want to accept calls):
[[File:Calls and msg subscriptions.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Calls_and_msg_subscriptions.png]]
<br><br>
14. Now you can add phone numbers and payment method (because FB wants to charge you for messages).
Copy the phone number id from Facebook and paste it to the corresponding form in your Simplybook.me account.
[[File:Manage phone numbers.png|1200px|center|link=https://help.simplybook.me/images/b/b1/Manage_phone_numbers.png]]
[[File:Copy phone number id.png|1200px|center|link=https://help.simplybook.me/images/9/91/Copy_phone_number_id.png]]
<br><br>
15. Now you need to create a system user. Please go to the [https://business.facebook.com/latest/settings/ Facebook Business profile] and open System users tab:
[[File:Add user facebook.png|1200px|center|link=https://help.simplybook.me/images/b/b7/Add_user_facebook.png]]
<br><br>
16. Click Add new user and fill user details:
[[File:Create user facebook step 2.png|1200px|center|link=https://help.simplybook.me/images/1/1b/Create_user_facebook_step_2.png]]
<br><br>
17. Then navigate to Assign Assets:
[[File:Assign assets path.png|1200px|center|link=https://help.simplybook.me/images/9/9e/Assign_assets_path.png]]
<br><br>
18. In Apps tab select your app and enable “Manage app” permission:
[[File:Add manage app permission.png|1200px|center|link=https://help.simplybook.me/images/f/f3/Add_manage_app_permission.png]]
<br><br>
19. In WhatsApp accounts tab select your WhatsApp accounts and enable Manage WhatsApp business accounts permission:
[[File:Whatsapp acc permissions add.png|1200px|center|link=https://help.simplybook.me/images/1/17/Whatsapp_acc_permissions_add.png]]
<br><br>
20. After assigning assets click Generate Token:
[[File:Generate token path.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Generate_token_path.png]]
<br><br>
21. Select your app from the drop down menu and then set token expiration to “never”:
[[File:Token never expire.png|1200px|center|link=https://help.simplybook.me/images/2/2a/Token_never_expire.png]]
<br><br>
22. Select the following permissions:
[[File:Whatapp permissions.png|1200px|center|link=https://help.simplybook.me/images/9/97/Whatapp_permissions.png]]
<br><br>
23. Copy token and paste into SB and save settings.<br>
[[File:Paste token to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e7/Paste_token_to_sbm.png]]
<br><br>
24. Now back to https://developers.facebook.com/apps/ select your app, click Settings -> Basic. Insert Privacy policy and Terms of service URLS
[[File:App settings basic path.png|1200px|center|link=https://help.simplybook.me/images/7/70/App_settings_basic_path.png]]
[[File:Insert your terms and privacy policy links upd.png|1200px|center|link=https://help.simplybook.me/images/9/92/Insert_your_terms_and_privacy_policy_links_upd.png]]
<br><br>
25. Copy App Secret and insert into SB.
[[File:Paste app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/2/20/Paste_app_secret_to_sbm.png]]
<br><br>
25. Now you can publish the app, provide your customers with your WhatsApp business number and let them book the services with the help of AI.
[[File:Publish wa app.png|1200px|center|link=https://help.simplybook.me/index.php?title=File:Publish_wa_app.png]]
<br><br><br><br>
==Setup Facebook Messenger==
1. Open https://developers.facebook.com/apps/ and click “Create App”:
[[File:Create sb app step 1.png|1200px|center|link=https://help.simplybook.me/images/9/9c/Create_sb_app_step_1.png]]
<br><br>
2. Enter your preferable app details:
[[File:Test messenger app create step 1.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Test_messenger_app_create_step_1.png]]
<br><br>
3. Select Messenger use case from the list:
[[File:Select messenger ai.png|1200px|center|link=https://help.simplybook.me/images/7/75/Select_messenger_ai.png]]
<br><br>
4. Choose the business profile or create a new one.
[[File:Connect msg app to business.png|1200px|center|link=https://help.simplybook.me/images/f/f8/Connect_msg_app_to_business.png]]
<br><br>
5. Proceed to app Dashboard after reviewing the details
[[File:App overview step.png|1200px|center|link=https://help.simplybook.me/images/9/96/App_overview_step.png]]
<br><br>
6. Click customize use case:
[[File:Msg customize use case.png|1200px|center|link=https://help.simplybook.me/images/a/a5/Msg_customize_use_case.png]]
<br><br>
7. In Messenger API settings insert webhook URL and verification token from SB and Click Verify and save:
[[File:Msg api settings path.png|1200px|center|link=https://help.simplybook.me/images/9/94/Msg_api_settings_path.png]]
[[File:Msg callback url and verification token.png|1200px|center|link=https://help.simplybook.me/images/7/7e/Msg_callback_url_and_verification_token.png]]
<br><br>
8. Back to Messenger API settings to connect the Facebook page where AI option will be added and generate a token. Click connect and select the page:
[[File:Msg api connect to page.png|1200px|center|link=https://help.simplybook.me/images/1/19/Msg_api_connect_to_page.png]]
<br><br>
9. Click Add subscription:
[[File:Msg add subscription.png|1200px|center|link=https://help.simplybook.me/images/0/0c/Msg_add_subscription.png]]
<br><br>
10. Select messages:
[[File:Add messages subscription.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Add_messages_subscription.png]]
<br><br>
11. Click Generate token and copy token and insert into SB:
[[File:Msg generate token path.png|1200px|center|link=https://help.simplybook.me/images/5/5c/Msg_generate_token_path.png]]
[[File:Paste msg token to sbm.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Paste_msg_token_to_sbm.png]]
<br><br>
12. In Basic application settings copy App Secret and insert into SB:
[[File:Basic setting path msg.png|1200px|center|link=https://help.simplybook.me/images/8/88/Basic_setting_path_msg.png]]
[[File:Copy msg app secret.png|1200px|center|link=https://help.simplybook.me/images/6/6d/Copy_msg_app_secret.png]]
[[File:Msg insert app secret to sbm.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Msg_insert_app_secret_to_sbm.png]]
<br><br>
13. Now you are ready to publish an application. And your visitors can chat with bot on your page.
[[File:Msg publish the app.png|1200px|center|link=https://help.simplybook.me/images/d/df/Msg_publish_the_app.png]]
<br><br><br><br>
==Report==
You can see the chats, the number of credits used as well as view the session details with the related bookings info if the booking process was successful in Reports -> AI Booking
[[File:Ai report path.png|1200px|center|link=https://help.simplybook.me/images/4/41/Ai_report_path.png]]
[[File:Ai report view session details.png|1200px|center|link=https://help.simplybook.me/images/c/ca/Ai_report_view_session_details.png]]
<br><br><br><br>
</div>
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