Time slots are not showing up: Difference between revisions
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:4. You disabled service or provider. In Manage//Services and Manage//Providers "Eye" icon on each service and provider should be not crossed. If you have "Eye" icon crossed, it means that this provider/service is available for internal usage only and his/her time will not be shown on the booking page. <br/><br/> | :4. You disabled service or provider. In Manage//Services and Manage//Providers "Eye" icon on each service and provider should be not crossed. If you have "Eye" icon crossed, it means that this provider/service is available for internal usage only and his/her time will not be shown on the booking page. <br/><br/> | ||
:5. In Settings // General settings // Configuration you have set very big Minimum allowed time before service reservation (For example you set 7 days, it means that for the next 7 days from this time your clients can't book).<br/><br/> | :5. You have removed some services and/or providers from the system, created the new ones and have not updated the relations between existing services and providers in Manage // Services// click on the service to select // Service providers.<br/><br/> | ||
: | :6. In Settings // General settings // Configuration you have set very big Minimum allowed time before service reservation (For example you set 7 days, it means that for the next 7 days from this time your clients can't book).<br/><br/> | ||
:7. In Settings // General settings // Configuration you have set very little Maximum allowed time before service reservation (For example you set 2 hours, it means that for the next 2 hours from this time your clients can book, but all times after 2 hours from current time would be unavailable).<br/> | |||
[[File:Min_and_max_time_before_booking_v3.png|1200px|center]] <br/><br/> | [[File:Min_and_max_time_before_booking_v3.png|1200px|center]] <br/><br/> | ||
: | :8. You have set the same Minimum allowed time before service reservation and Maximum allowed time before service reservation in Settings//Configuration. For example you set 7 days in both cases and clients can't book for the nearest 7 days and can't book further than 7 days ahead. <br/><br/> | ||
: | :9. You have [[Custom_Features#Calendar_Sync| Calendar Sync]] Custom Feature enabled, "sync busy time" checked and for that time you have Google or Outlook Calendar event.<br/><br/> | ||
: | :10. You have enabled [[Custom_Features#Appointment_at_Fixed_Time | Appointment at fixed time]] custom feature and it is set incorrectly. Please go to Custom features//Appointment at fixed time//Settings to adjust the settings or simply disable this feature if you do not need it.<br/><br/> | ||
: | :11. Specific case described [[Time_slots_are_not_bookable |here]]. | ||
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