Difference between revisions of "My SimplyBook.me subscription and how to renew"

From SimplyBook.me
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<br><br>
 
<br><br>
 
:1. Dashboard, Your current tariff section
 
:1. Dashboard, Your current tariff section
[[File:Plan info on dashboard.png| center]]
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[[File:Plan info on dashboard.png| center|link=https://help.simplybook.me/images/a/aa/Plan_info_on_dashboard.png]]
 
<br><br>
 
<br><br>
:2. Plans&Prices//Subscriptions under Prices table
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:2. Plans&Prices//Subscriptions above Subscriptions table
[[File:Plan info on plans and prices.png | center]]
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[[File:Subscription details path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/89/Subscription_details_path_redesigned.png]]
 
<br><br>
 
<br><br>
 
:3. On Welcome page, on the right side.
 
:3. On Welcome page, on the right side.
[[File:Subscription details on welcome upd.png|1200px|center]]
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[[File:Subscription details on welcome upd.png|1200px|center|link=https://help.simplybook.me/images/2/22/Subscription_details_on_welcome_upd.png]]
 
<br><br>
 
<br><br>
 
==How to renew subscription==
 
==How to renew subscription==
 
<br><br>
 
<br><br>
 
In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
 
In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
[[File:Select subscription.png| center]]
+
[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
 
<br><br>
 
<br><br>
There are 2 payment options to pay for your subscription:<br/>
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There are several payment gateways to pay for your subscription depending on the selected currency:<br/>
[[File:Payment options new.png|1200px| center ]]<br/>
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[[File:Billing details page redesigned.png|1200px| center|link=https://help.simplybook.me/images/c/c2/Billing_details_page_redesigned.png ]]<br/>
  
  
*'''Credit Card''' via SafeCharge system<br><br>
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*'''Credit Card''' via SafeCharge or Stripe systems<br><br>
  
 
*'''Wire transfer''' to account:<br><br>
 
*'''Wire transfer''' to account:<br><br>
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Subscription payments made via SafeCharge (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.</span><br>
+
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Subscription payments made via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.</span><br>
 
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.</span>
 
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.</span>
 
<br><br>
 
<br><br>
When you select to pay with your bank card (via SafeCharge system or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods<br>
+
When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods<br>
 
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.
 
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.
[[File:Payment use saved method.png|1200px|center]]
+
[[File:Use saved payment method redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/80/Use_saved_payment_method_redesigned.png]]
 
<br><br>
 
<br><br>
You can always disable the methods that were previously saved in Plans & Prices -> Payments history -> Payment methods.
+
You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> Payment methods.
[[File:Payment methods saved.png|1200px|center]]
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[[File:Saved payment methods path.png|1200px|center|link=https://help.simplybook.me/images/3/3a/Saved_payment_methods_path.png]]
 +
[[File:Saved payment methods disable path.png|1200px|center|link=https://help.simplybook.me/images/c/c6/Saved_payment_methods_disable_path.png]]
 
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<br><br>
  
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:1. Go to Plans & Prices -> Payments history section of your admin interface and scroll it to the bottom.
 
:1. Go to Plans & Prices -> Payments history section of your admin interface and scroll it to the bottom.
 
:Click on "Cancel recurring" in "Recurring payment profiles" section.
 
:Click on "Cancel recurring" in "Recurring payment profiles" section.
[[File:Cancel recurring payment path new navigation.png|1200px | center]]
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[[File:Cancel recurring payment redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]]
 
<br><br>
 
<br><br>
:2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option.
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:2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option in the "Subscriptions" tab.
[[File:Select subscription.png | center]]
+
[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
 
<br><br>
 
<br><br>

Revision as of 14:11, 21 July 2022

Where to check subscription details



There are several places where you can see your subscription details

1. Dashboard, Your current tariff section
Plan info on dashboard.png



2. Plans&Prices//Subscriptions above Subscriptions table
Subscription details path redesigned.png



3. On Welcome page, on the right side.
Subscription details on welcome upd.png



How to renew subscription



In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it.

Buy subscription path redesigned.png



There are several payment gateways to pay for your subscription depending on the selected currency:

Billing details page redesigned.png



  • Credit Card via SafeCharge or Stripe systems

  • Wire transfer to account:

Beneficiary: SimplyBook.me ltd
Address: 21 Karaiskaki str., Oasis Center, 3032 Limassol, Cyprus
IBAN EURO: IS800537387113314509189970
IBAN GBP: IS920537382003884509189970
IBAN USD: IS280537381011334509189970
SWIFT: GLITISRE
REMARK: Minimum transfer is $50/50Eur/40GBP


Please note! Subscription payments made via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.
You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.

When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.

Use saved payment method redesigned.png



You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> Payment methods.

Saved payment methods path.png
Saved payment methods disable path.png



How to change payment method



It may happen that you need to change either your credit card details or switch between payment options.

Here are few simple steps to take:

1. Go to Plans & Prices -> Payments history section of your admin interface and scroll it to the bottom.
Click on "Cancel recurring" in "Recurring payment profiles" section.
Cancel recurring payment redesigned.png



2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option in the "Subscriptions" tab.
Buy subscription path redesigned.png