Telegram Notifications custom feature: Difference between revisions
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[[File:Telegram notifications icon.png|left]]<br>This custom feature allows you to create your own notifications bot in a few simple steps. As the result each customer will have an option to subscribe to your bot notifications and get messages about the appointments, invoice details, tickets and much more. | |||
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' This functionality supports only booking related notifications.</span> | |||
;How to use | |||
5. Paste the token to the corresponding field in your SimplyBook.me account -> Custom features -> Telegram notifications. Save settings. | 1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Telegram Notifications</span> on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Other</span> section. | ||
[[File:Telegram notifications enable path.png|1200px|center]] | |||
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2. Navigate to helper bot <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">BotFather</span> using the link in the instructions on the right side of the SimplyBook.me page. | |||
[[File:Telegram notifications botfather link.png|1200px|center]] | |||
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3. Start the setup process in the BotFather bot and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">/newbot</span> option, follow the hints there: add the desirable name and username. | |||
[[File:Telegram notifications create new bot.png|1200px|center]] | |||
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4. Copy <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the token</span> from the result message. | |||
[[File:Telegram notifications copy token.png|1200px|center]] | |||
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5. Paste the token to the corresponding field in your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">SimplyBook.me account</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Telegram notifications.</span> Save settings. | |||
The page will show that the bot is connected to your account. | The page will show that the bot is connected to your account. | ||
[[File:Telegram notifications insert token.png|1200px|center]] | |||
6. To enable the notifications for you as a user please use top left notifications bar, click on the Telegram icon and follow the steps from the popup: | [[File:Telegram notifications bot connected.png|1200px|center]] | ||
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6. To enable the notifications for you as a user please use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">top left notifications bar,</span> click on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Telegram icon</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">follow the steps</span> from the popup: | |||
you will need to navigate to the bot, choose "Subscribe" option from the menu and insert the security code. | you will need to navigate to the bot, choose "Subscribe" option from the menu and insert the security code. | ||
[[File:Telegram notifications subscribe as user.png|1200px|center]] | |||
7. The clients will see the invitation to subscribe to the notifications on the booking confirmation or payment page and will be able to follow the similar steps. | <br><br> | ||
7. The clients will see the invitation to subscribe to the notifications on the booking confirmation or payment page and will be able to follow <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the similar steps.</span> | |||
In case you are using Accept payments, Tickets and/or Online video meetings it will also be possible to get the links to the corresponding attachments | [[File:Telegram notifications subscribe as client.png|1200px|center]] | ||
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With the help of this notification bot it is also possible to see the information about the company and the list of upcoming bookings(their number is limited to 21). | |||
[[File:Telegram notifications bot options.png|1200px|center]] | |||
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The booking notifications texts depend on the templates you set for SMS notifications either in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS settings</span> or in the specific custom feature settings (i.e. <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Multiple_Bookings_custom_feature|Multiple Bookings]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Group_Bookings_custom_feature|Group Bookings]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Flexible_Notifications_custom_feature|Flexible Notifications]]</span>).<br> | |||
There you can select the desirable variables to be used and adjust the wording if necessary.<br> | |||
[[File:Telegram notifications confirmation example.png|center]] | |||
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In case you are using <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept_payments_custom_feature|Accept payments]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Tickets_custom_feature|Tickets]]</span> and/or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Online_Video_Meetings_Custom_Feature|Online video meetings]]</span> it will also be possible to get the links to the corresponding attachments per respective appointment. | |||
Here is the example of how appointment details may look like depending on other features used in the system | |||
[[File:Telegram notifications attachments example.png|center]] | |||
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