SBPay.me integration: Difference between revisions
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==Using PRO version features== | ==Using PRO version features== | ||
The Pro version is completely free of charge in 2022 for all users. In the beginning of 2023 users can decide to use either the standard version for free or the Pro version for a small fee. | The <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Pro version</span> is completely free of charge in 2022 for all users. In the beginning of 2023 users can decide to use either the standard version for free or the Pro version for a small fee. | ||
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Please check if <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">PRO</span> version or SBPay.me is enabled on <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">Accept payments</span> settings page to get access to the list of additional options like vaulted payments, refunds and payment links. | |||
Please check if "PRO | [[File:Sbpayme pro enabled.png|1200px|center|link=https://help.simplybook.me/images/b/be/Sbpayme_pro_enabled.png]] | ||
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In case you do not plan to use the additional options listed below you can easily disable the "PRO" version by turning the switch off. | In case you do not plan to use the additional options listed below you can easily disable the "PRO" version by turning the switch off. | ||
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===Vaulted payments=== | ===Vaulted payments=== | ||
'''Please note!''' | <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!'''</span> | ||
*It | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It requires <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Client Login custom feature|Client login]]</span> custom feature to be enabled to use this functionality.</span> | ||
*Not all the payment gateways support this feature. Please check the availability of such an option in the table or by contacting your payment gateway support as it may require some adjustments on their side. | *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Not all the payment gateways support this feature. Please check the availability of such an option in the [[SBPay.me_integration#The_list_of_currently_supported_payment_processors:|table]] and/or by contacting your payment gateway support as it may require some adjustments on their side.</span> | ||
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:1. Enable the option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Allow vaulted payments</span> on your <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">Accept payments</span> settings page. | |||
:1. Enable the option "Allow vaulted payments | [[File:Sbpayme vaulted payments enabled.png|1200px|center|link=https://help.simplybook.me/images/f/fb/Sbpayme_vaulted_payments_enabled.png]] | ||
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:2. | :2. As the result the client will be able to tick the checkbox <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Save my payment method for easy charging in my future purchases</span> at checkout on the booking website and his/her payment details will be attached to the client profile. | ||
[[File:Save payment method client side.png|1200px|center|link=https://help.simplybook.me/images/2/24/Save_payment_method_client_side.png]] | |||
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:3. During the next purchase or booking on the client side he/she can decide whether to confirm the order with the already saved payment method or to choose the new option. | :3. During the next purchase or booking on the client side he/she can decide whether to confirm the order with the already saved payment method or to choose the new option. | ||
[[File:Use saved payment method client side.png|1200px|center|link=https://help.simplybook.me/images/2/25/Use_saved_payment_method_client_side.png]] | |||
:4. During the payment approval on the admin side or sale management inside the POS interface you will also be able to use the client's saved payment method. | <br><br> | ||
:4. During the payment approval on the admin side <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> report or sale management inside the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">POS interface</span> you will also be able to use the client's saved payment method. | |||
[[File:Use saved payment method admin side.png|1200px|center|link=https://help.simplybook.me/images/7/79/Use_saved_payment_method_admin_side.png]] | |||
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[[File:Use saved payment method pos.png|1200px|center|link=https://help.simplybook.me/images/e/e8/Use_saved_payment_method_pos.png]] | |||
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===Payment links=== | ===Payment links=== | ||
:1. Enable "Send payment link on Delay payment method | :1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Send payment link on Delay payment method</span> in the settings of Accept payments custom feature, inside the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email template settings</span> block and adjust the template to your needs.<br> | ||
:Please do not forget to | :Please do not forget to add <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[payment_link] variable</span> for the client to easily navigate to the payment. | ||
[[File:Send payment link notification.png|1200px|center|link=https://help.simplybook.me/images/7/7b/Send_payment_link_notification.png]] | |||
:2. After you create the order from admin side or from POS interface with "Pay later | <br><br> | ||
:2. After you create the order from admin side or from <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">POS interface</span> with <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Pay later</span> selected as the payment method, or if the client selects <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Pay later</span> at the checkout step on the booking website, the system will automatically send the email/SMS with the link to pay for the sale (saved payment methods can also be used in this case). | |||
:3. You can also trigger sending payment link from Payment transactions report or POS interface or simply copy the payment link per the specific order there and send it to your client using own communication channels. | <br><br> | ||
:3. You can also trigger sending payment link from <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> report or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">POS interface</span> or simply copy the payment link per the specific order there and send it to your client using own communication channels. | |||
[[File:Send payment link from transactions.png|1200px|center|link=https://help.simplybook.me/images/4/47/Send_payment_link_from_transactions.png]] | |||
[[File:Send payment link from pos.png|1200px|center|link=https://help.simplybook.me/images/0/0e/Send_payment_link_from_pos.png]] | |||
[[File:Copy payment link.png|1200px|center|link=https://help.simplybook.me/images/3/37/Copy_payment_link.png]] | |||
[[File:Copy payment link from pos.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Copy_payment_link_from_pos.png]] | |||
===Refunds=== | ===Refunds=== | ||
It may happen that you need to return the money back to your customer and now it is possible to easily manage such cases with SBPay.me PRO integration. | It may happen that you need to return the money back to your customer due to some reason and now it is possible to easily manage such cases with SBPay.me PRO integration. | ||
:1. After you activate SBPay.me integration in your SimplyBook.me account you can simply navigate to Reports -> Payment transactions -> find the necessary invoice -> click on "Actions | :1. After you activate SBPay.me integration in your [https://simplybook.me/ SimplyBook.me] account you can simply navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> -> find the necessary invoice -> click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Refund</span> from the drop down menu. Confirm the action and the refund will be automatically made to the corresponding client's account. | ||
[[File:Refund from transactions.png|1200px|center|link=https://help.simplybook.me/images/b/b2/Refund_from_transactions.png]] | |||
:2. Or you can go directly to the SBPay.me interface -> Transactions -> open the necessary record and select "Refund | <br><br> | ||
:2. Or you can go directly to the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">SBPay.me interface</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> -> open the necessary record and select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Refund</span>. | |||
:3. In the Accept payments custom feature settings you can also enable "Send refund confirmation | [[File:Refund on sbpayme side.png|1200px|center|link=https://help.simplybook.me/images/8/86/Refund_on_sbpayme_side.png]] | ||
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:3. In the <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept payments custom feature|Accept payments]]</span> custom feature settings you can also enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Send refund confirmation</span> option and adjust the templates to automatically notify your clients via email and/or sms about the refunds. | |||
[[File:Refund notification settings.png|1200px|center|link=https://help.simplybook.me/images/b/b5/Refund_notification_settings.png]] | |||
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==SBPay.me Reports== | ==SBPay.me Reports== | ||