Difference between revisions of "Translations:Client mobile app/3/en"

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(Importing a new version from external source)
 
(Importing a new version from external source)
Tags: Mobile edit Mobile web edit
 
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;'''How to use'''
 
;'''How to use'''
 
:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span> section.
 
:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span> section.
[[File:Client app enable path.png|border|center]]
+
[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
 
<br><br>
 
<br><br>
 
:2. And it is ready to use. Some reports options become available to you.
 
:2. And it is ready to use. Some reports options become available to you.
[[File:Client app non-premium.png|1200px|border|center]]
+
[[File:Client app free verion redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/e/ef/Client_app_free_verion_redesigned.png]]
 
<br><br>
 
<br><br>
 
:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layout]]</span>, upload the logo and banner images.
 
:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layout]]</span>, upload the logo and banner images.
 
:It is important to use square image for the logo, different dimensions will not be saved.
 
:It is important to use square image for the logo, different dimensions will not be saved.
 
:As well we recommend using brighter and/or darker colors for background for better customer experience.
 
:As well we recommend using brighter and/or darker colors for background for better customer experience.
[[File:Client app settings new.png|1200px|border|center]]
+
[[File:Client app options paid redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/8d/Client_app_options_paid_redesigned.png]]
 
<br><br>
 
<br><br>
 
:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner.</span>
 
:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner.</span>
Line 36: Line 36:
 
[[File:Client app notifications system.png|border|center]]
 
[[File:Client app notifications system.png|border|center]]
 
<br><br>
 
<br><br>
*From '''admin side''' it is possible to see all push notifications sent to customers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client app</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Notifications</span> as well as whether they were received and clicked by client.
+
*From '''admin side''' it is possible to see all push notifications sent to customers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Push notifications</span> as well as whether they were received and clicked by client.
[[File:Client app noatification report new navigaton.png|1200px|border|center]]
+
[[File:Client app push notifications report redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cc/Client_app_push_notifications_report_redesigned.png]]
 
<br><br><br><br>
 
<br><br><br><br>

Latest revision as of 15:11, 15 January 2025

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Message definition (Client mobile app)
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note! '''</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">When you turn this feature on <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Login_custom_feature|Client Login]]</span> custom feature will be enabled as well;</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It currently works with weekly classes, modern and flexible <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layouts]]</span> only;</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The following functionality is not currently present in the client application: <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/News_custom_feature |News]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Photo_Gallery_custom_feature|Photo gallery]],</span>, Reviews, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Page_custom_feature|Custom page]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Google_Translate_custom_feature|Google translate]],</span> main page mode change, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#End_Time_Display|end time display]],</span> hiding images on booking steps, RTL orientation, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Contact_Widget_custom_feature|Contact widget]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#Slots_Colors|busy and available slots color adjustments]].</span></span>
<br><br><br><br>
:'''Video tutorials available '''
:*How to set up the Client mobile app [[File:Youtube-Logo.png|link=https://youtu.be/_3pW171iAjA]]
:*How to use the Client mobile app [[File:Youtube-Logo.png|link=https://youtu.be/SElfM29hWOo]]
<br><br>
;'''How to use'''
:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span> section.
[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
<br><br>
:2. And it is ready to use. Some reports options become available to you.
[[File:Client app free verion redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/e/ef/Client_app_free_verion_redesigned.png]]
<br><br>
:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layout]]</span>, upload the logo and banner images.
:It is important to use square image for the logo, different dimensions will not be saved.
:As well we recommend using brighter and/or darker colors for background for better customer experience.
[[File:Client app options paid redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/8d/Client_app_options_paid_redesigned.png]]
<br><br>
:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner.</span>
:(Invitation installation banner may not be displayed in built-in mobile browsers, it is recommended to use Chrome instead)<br>
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' IOS devices users will need to open your booking website in full Safari version to have the installation invitation banner and then simply use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add to home screen</span> option.</span>
[[File:Installation client app upd.jpg|border|center]]
<br><br>
:5. As the result they will be able to book online, see their appointments(this option is available even in offline mode), <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Rescheduling_custom_feature|reschedule]]</span> or cancel them,  buy <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature|gift cards]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature|memberships]]</span> and <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Packages_custom_feature|packages]],</span> view <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature|invoices]]</span> and update own details if necessary.
[[File:Start page client app upd.jpg|border|center]]
<br><br><br><br>
;'''Push notifications'''
*Users can also get push notifications about new bookings or cancellations on their devices.
:For that it will only be necessary to enable notifications in the application after sign up/sign in and in a standard system dialogue.
[[File:Notifications client app upd.jpg|border|center]]
<br><br>
:In case the notifications are turned on, but the push messages do not come it is necessary to check if Chrome system notifications(Android) or Safari(IOS) are enabled inside the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">device settings.</span>
[[File:Client app notifications system.png|border|center]]
<br><br>
*From '''admin side''' it is possible to see all push notifications sent to customers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Push notifications</span> as well as whether they were received and clicked by client.
[[File:Client app push notifications report redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cc/Client_app_push_notifications_report_redesigned.png]]
<br><br><br><br>
Please note!





Video tutorials available
  • How to set up the Client mobile app Youtube-Logo.png
  • How to use the Client mobile app Youtube-Logo.png



How to use
1. Enable Client mobile app feature on your Custom features page in Business enhancements section.
Client app enable path redesigned.png



2. And it is ready to use. Some reports options become available to you.
Client app free verion redesigned.png



3.(available for Premium subscriptions only) Add own application name, set brand color, select the preferable calendar layout, upload the logo and banner images.
It is important to use square image for the logo, different dimensions will not be saved.
As well we recommend using brighter and/or darker colors for background for better customer experience.
Client app options paid redesigned.png



4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding banner.
(Invitation installation banner may not be displayed in built-in mobile browsers, it is recommended to use Chrome instead)
Please note! IOS devices users will need to open your booking website in full Safari version to have the installation invitation banner and then simply use Add to home screen option.
Installation client app upd.jpg



5. As the result they will be able to book online, see their appointments(this option is available even in offline mode), reschedule or cancel them, buy gift cards, memberships and packages, view invoices and update own details if necessary.
Start page client app upd.jpg





Push notifications
  • Users can also get push notifications about new bookings or cancellations on their devices.
For that it will only be necessary to enable notifications in the application after sign up/sign in and in a standard system dialogue.
Notifications client app upd.jpg



In case the notifications are turned on, but the push messages do not come it is necessary to check if Chrome system notifications(Android) or Safari(IOS) are enabled inside the device settings.
Client app notifications system.png



  • From admin side it is possible to see all push notifications sent to customers in Reports -> Push notifications as well as whether they were received and clicked by client.
Client app push notifications report redesigned.png