Difference between revisions of "Adding services, providers and availability(new interface)"

From SimplyBook.me
 
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In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span> press <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">+</span> button.
 
In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span> press <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">+</span> button.
 
<br><br>
 
<br><br>
<nomobile>[[File: Create new provider.png | center]]</nomobile>
+
[[File:Add new provider path redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/2f/Add_new_provider_path_redesigned.png]]
<mobileonly>[[File:M create new provider.png | center]]</mobileonly>
 
 
<br><br>
 
<br><br>
 
On <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the right side</span> of the page insert the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">name</span> of your service provider, set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">number of clients</span> he/she can serve at a time and write service provider <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">description.</span><br>You can also upload <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">picture</span> and set his/her <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">phone number and email address</span> if necessary. <br>Save settings.<br>
 
On <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the right side</span> of the page insert the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">name</span> of your service provider, set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">number of clients</span> he/she can serve at a time and write service provider <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">description.</span><br>You can also upload <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">picture</span> and set his/her <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">phone number and email address</span> if necessary. <br>Save settings.<br>
 
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Phone number should be added in international format for SMS notifications to be sent correctly.</span>
 
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Phone number should be added in international format for SMS notifications to be sent correctly.</span>
 
<br><br>
 
<br><br>
<nomobile>[[File: Add provider description new.png | center]]</nomobile>
+
[[File:Service provider details redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/22/Service_provider_details_redesigned.png]]
<mobileonly>[[File:M add provider description.png | center]]</mobileonly>
 
 
<br><br>
 
<br><br>
  
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Cloning option will definitely help you.<br>
 
Cloning option will definitely help you.<br>
 
Please <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">select the provider</span> you would like to make the copy of.
 
Please <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">select the provider</span> you would like to make the copy of.
[[File:Select provider.png | center]]
+
[[File:Click on provider to select redesigned.png|1200px | center|link=https://help.simplybook.me/images/7/7f/Click_on_provider_to_select_redesigned.png]]
 
<br><br>
 
<br><br>
 
Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clone</span> button in the top right corner, confirm the copying of the settings.
 
Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clone</span> button in the top right corner, confirm the copying of the settings.
[[File:Provider clone button.png | center]]
+
[[File:Provder clone path redesigned.png|1200px | center|link=https://help.simplybook.me/images/c/c9/Provder_clone_path_redesigned.png]]
 
<br><br>
 
<br><br>
 
The following provider settings will be copied:
 
The following provider settings will be copied:
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As the result, one more provider will be added with <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clone</span> added to its name so that you will be able to easily see which providers are the copies.<br>
 
As the result, one more provider will be added with <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clone</span> added to its name so that you will be able to easily see which providers are the copies.<br>
 
(You can edit these providers names to adjust them to your needs in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service provider details</span> tab for the corresponding provider)
 
(You can edit these providers names to adjust them to your needs in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service provider details</span> tab for the corresponding provider)
[[File:Provider clone result.png | center]]
+
[[File:Clone in provider name redesigned.png|1200px | center|link=https://help.simplybook.me/images/1/1f/Clone_in_provider_name_redesigned.png]]
 
<br><br>
 
<br><br>
  
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In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span> -> select the provider -> switch to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Services, attached to this service provider</span> tab and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check the boxes</span> with services this provider will perform. <br>Save settings.
 
In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span> -> select the provider -> switch to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Services, attached to this service provider</span> tab and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check the boxes</span> with services this provider will perform. <br>Save settings.
 
<br><br>
 
<br><br>
<nomobile>[[File: Attach provider to services.png | center]]</nomobile>
+
[[File:Provider edit attached services redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/23/Provider_edit_attached_services_redesigned.png]]
<mobileonly>[[File:M attach services to provider.png | center]]</mobileonly>
+
 
 
<br><br>
 
<br><br>
 
===How to set schedule for provider===
 
===How to set schedule for provider===
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You can set regular schedule for providers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span>, choose necessary provider on the left and switch to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service provider schedule</span> tab. <br>For example, if you work Monday-Friday 9a.m - 5p.m you simply set schedule for those dates by moving the sliders to desired positions(bright blue line will mean available time). <br>To make day of the week working/off use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the switchers</span> near days' names.
 
You can set regular schedule for providers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span>, choose necessary provider on the left and switch to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service provider schedule</span> tab. <br>For example, if you work Monday-Friday 9a.m - 5p.m you simply set schedule for those dates by moving the sliders to desired positions(bright blue line will mean available time). <br>To make day of the week working/off use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the switchers</span> near days' names.
 
<br><br>
 
<br><br>
<nomobile>[[File: Provider schedule v3.png | center]]</nomobile>
+
[[File:Service provider schedule path in-tab redesigned.png|1200px | center|link=https://help.simplybook.me/images/6/69/Service_provider_schedule_path_in-tab_redesigned.png]]
<mobileonly>[[File:M set provider schedule.png | center]]</mobileonly>
 
 
<br>
 
<br>
 
[[File:Provider schedule details.png | center]]
 
[[File:Provider schedule details.png | center]]
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You can set schedule for some specific date for provider in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span>, choose necessary provider on the left and switch to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service provider schedule</span> tab, choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Show advanced settings</span> option and then <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Special days</span> tab. <br>For example, if you work differently on certain date or have day off, you can click on the date and set schedule by clicking on the corresponding slots to make them available (bright blue)/not available (light blue).
 
You can set schedule for some specific date for provider in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Providers</span>, choose necessary provider on the left and switch to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service provider schedule</span> tab, choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Show advanced settings</span> option and then <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Special days</span> tab. <br>For example, if you work differently on certain date or have day off, you can click on the date and set schedule by clicking on the corresponding slots to make them available (bright blue)/not available (light blue).
 
<br><br>
 
<br><br>
<nomobile>[[File:Provider special days v3.png | center]]</nomobile>
+
[[File:Provider special days path.png|1200px | center|link=https://help.simplybook.me/images/a/a1/Provider_special_days_path.png]]
<mobileonly>[[File:M provider special days.png | center]]</mobileonly>
 
 
<br><br>
 
<br><br>
 
To make some date working/off-day, click on the date and use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Is working day?</span> switcher near the schedule that appears in pop-up.<br>
 
To make some date working/off-day, click on the date and use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Is working day?</span> switcher near the schedule that appears in pop-up.<br>
<nomobile>[[File: Special day editing.png | center]]</nomobile>
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[[File:Is working day popup redesigned.png|800px | center|link=https://help.simplybook.me/images/8/8e/Is_working_day_popup_redesigned.png]]
<mobileonly>[[File:M provider add special day.png | center]]</mobileonly>
 
 
<br><br>
 
<br><br>
 
If you need to remove special day settings for some date, click on the date and press the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">clear special day</span> button.
 
If you need to remove special day settings for some date, click on the date and press the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">clear special day</span> button.
 
<br><br>
 
<br><br>
<nomobile>[[File: Clear special day.png | center]]</nomobile>
+
[[File:Clear special day redesigned.png|800px | center|link=https://help.simplybook.me/images/c/c7/Clear_special_day_redesigned.png]]
<mobileonly>[[File:M provider clear special day.png | center]]</mobileonly>
 
 
<br><br>
 
<br><br>
 
<div style= "padding: 40px 30px; border-radius:20px; width: fit-content; width:-moz-max-content; background: #f1f6ff">'''''You may also need:'''''
 
<div style= "padding: 40px 30px; border-radius:20px; width: fit-content; width:-moz-max-content; background: #f1f6ff">'''''You may also need:'''''

Latest revision as of 13:34, 30 July 2024



See video tutorial on adding services and service providers Youtube-Logo.png


Adding services

Video tutorial Youtube-Logo.png

How to create a service

In Manage -> Services press + button.

Create new service redesigned.png



On the right-side of the page insert the name of your service and add service description.
It is possible to use HTML formatting for service description to change the font, its color, etc.
You can also upload picture of a service, and activate prices to accept payments on-line.

Service creation form redesigned.png



How to clone a service



It may happen that you need to create several similar services with the same settings. Cloning option will definitely help you.
Please select the service you would like to make the copy of.

Click to select service redesigned.png



Click on Clone button in the top right corner, confirm the copying of the settings.

Clone service path redesigned.png

The following service settings will be copied:

As the result, one more service will be added with Clone added to its name so that you will be able to easily see which services are the copies.
(You can edit these services names to adjust them to your needs in Service Details tab for the corresponding service)

Cloned service name redesigned.png



How to set service duration



In Manage -> Services after the service selection on the right-side of the page choose Time details tab to set duration for your service.

Service time details path redesigned.png



It is also possible to set service as recurring here.

Recurring settings block redesigned.png



As well you can set fixed starting times for your service. Please check more about Appointment at Fixed Time Custom Feature here.

How to set specific schedule for service



In Manage -> Services -> select the service -> Service schedule tab move the sliders to set open times for this service if it differs from usual company schedule.
Or click on Show advanced settings if using the slots view is more convenient for you.

Service schedule path redesigned.png



If the service has the same schedule as company you do not need to change anything there, it will be applied automatically.
You will be able to check it on Advanced schedule page.

Company schedule used redesigned.png



If you need to set some exceptions in service schedule for holidays or other needs please choose Special days tab there and set times for the desired dates.

Service schedule sepcial days tab redesigned.png



How to set 24/7 or after 00.00 services

If your services will cross midnight, after you set up your availability make sure to set Allow service to extend over closing hours to Yes in Settings -> Main configuration.



Adding Providers

Video tutorial Youtube-Logo.png

How to add a provider



In Manage -> Service Providers press + button.

Add new provider path redesigned.png



On the right side of the page insert the name of your service provider, set number of clients he/she can serve at a time and write service provider description.
You can also upload picture and set his/her phone number and email address if necessary.
Save settings.
Please note! Phone number should be added in international format for SMS notifications to be sent correctly.

Service provider details redesigned.png



How to clone a provider



It may happen that you need to create several similar providers with the same settings. Cloning option will definitely help you.
Please select the provider you would like to make the copy of.

Click on provider to select redesigned.png



Click on Clone button in the top right corner, confirm the copying of the settings.

Provder clone path redesigned.png



The following provider settings will be copied:



As the result, one more provider will be added with Clone added to its name so that you will be able to easily see which providers are the copies.
(You can edit these providers names to adjust them to your needs in Service provider details tab for the corresponding provider)

Clone in provider name redesigned.png




How to attach services to provider



In Manage -> Service Providers -> select the provider -> switch to Services, attached to this service provider tab and check the boxes with services this provider will perform.
Save settings.

Provider edit attached services redesigned.png



How to set schedule for provider



You can set regular schedule for providers in Manage -> Service Providers, choose necessary provider on the left and switch to Service provider schedule tab.
For example, if you work Monday-Friday 9a.m - 5p.m you simply set schedule for those dates by moving the sliders to desired positions(bright blue line will mean available time).
To make day of the week working/off use the switchers near days' names.

Service provider schedule path in-tab redesigned.png


Provider schedule details.png



How to set schedule for holidays and other specific dates



You can set schedule for some specific date for provider in Manage -> Service Providers, choose necessary provider on the left and switch to Service provider schedule tab, choose Show advanced settings option and then Special days tab.
For example, if you work differently on certain date or have day off, you can click on the date and set schedule by clicking on the corresponding slots to make them available (bright blue)/not available (light blue).

Provider special days path.png



To make some date working/off-day, click on the date and use Is working day? switcher near the schedule that appears in pop-up.

Is working day popup redesigned.png



If you need to remove special day settings for some date, click on the date and press the clear special day button.

Clear special day redesigned.png