LINE LIFF Custom Feature: Difference between revisions

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:1. To enable this feature, go to the Custom Features section using the left-side menu of your admin interface, find LINE LIFF, and click on Enable button or use the switcher.
:1. To enable this feature, go to the Custom Features section using the left-side menu of your admin interface, find LINE LIFF, and click on Enable button or use the switcher.
[[File:Line liff enable path.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Line_liff_enable_path.png]]
[[File:Line liff enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/3/38/Line_liff_enable_path_redesigned.png]]


:2. To integrate a LIFF app, you need to create a provider and a channel on the [https://developers.line.biz/console/ LINE Developers Console].
:2. To integrate a LIFF app, you need to create a provider and a channel on the [https://developers.line.biz/console/ LINE Developers Console].
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:Please copy the LIFF ID and input it to the corresponding field on the Simplybook side.  
:Please copy the LIFF ID and input it to the corresponding field on the Simplybook side.  
[[File:Line liff id from.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Line_liff_id_from.png]]
[[File:Line liff id from.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Line_liff_id_from.png]]
[[File:Line liff id to.png|1200px|center|link=https://help.simplybook.me/images/c/c2/Line_liff_id_to.png]]
[[File:Liff id form redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/8d/Liff_id_form_redesigned.png]]


:8. If you want your clients to receive push notifications about their booking status or other reminders (similar to SMS), you can turn on the "Enable friend request with your LINE channel" option in Simplybook LINE LIFF Custom Feature and insert the "Channel access token".<br>
:8. If you want your clients to receive push notifications about their booking status or other reminders (similar to SMS), you can turn on the "Enable friend request with your LINE channel" option in Simplybook LINE LIFF Custom Feature and insert the "Channel access token".<br>
:(the information on how to obtain the Channel access token will be presented further in the guide)
:(the information on how to obtain the Channel access token will be presented further in the guide)
[[File:Line liff enable friend request.png|1200px|center|link=https://help.simplybook.me/images/7/70/Line_liff_enable_friend_request.png]]
[[File:Line liff enable friend request redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/70/Line_liff_enable_friend_request_redesigned.png]]


:In addition, you need to configure the Callback URL on the LINE side. This will allow us to receive information when a client becomes your friend on your LINE channel.
:In addition, you need to configure the Callback URL on the LINE side. This will allow us to receive information when a client becomes your friend on your LINE channel.
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:9. After completing these settings, select the Message API tab to get the Bot Basic ID. Copy and paste the Bot ID to the Channel account name field of SimplyBook.me LINE LIFF Custom Feature.<br>
:9. After completing these settings, select the Message API tab to get the Bot Basic ID. Copy and paste the Bot ID to the Channel account name field of SimplyBook.me LINE LIFF Custom Feature.<br>
[[File:Line liff get bot basic id.png|1200px|center|link=https://help.simplybook.me/images/3/3d/Line_liff_get_bot_basic_id.png]]
[[File:Line liff get bot basic id.png|1200px|center|link=https://help.simplybook.me/images/3/3d/Line_liff_get_bot_basic_id.png]]
[[File:Add channel basic id.png|1200px|center|link=https://help.simplybook.me/images/4/49/Add_channel_basic_id.png]]
[[File:Line liff channel account name redesigned.png|1200px|center|link=https://help.simplybook.me/images/f/f3/Line_liff_channel_account_name_redesigned.png]]


:In the Custom Feature setting you can also see the Webhook Callback URL. Please copy it and paste it to the Webhook URL field on the Line//Messaging API side.  
:In the Custom Feature setting you can also see the Webhook Callback URL. Please copy it and paste it to the Webhook URL field on the Line//Messaging API side.  
[[File:Line liff webhook url from.png|1200px|center|link=https://help.simplybook.me/images/9/92/Line_liff_webhook_url_from.png]]
[[File:Line liff webhook callback url redesigned.png|1200px|center|link=https://help.simplybook.me/images/3/32/Line_liff_webhook_callback_url_redesigned.png]]
[[File:Line liff webhook url to.png|1200px|center|link=https://help.simplybook.me/images/9/98/Line_liff_webhook_url_to.png]]
[[File:Line liff webhook url to.png|1200px|center|link=https://help.simplybook.me/images/9/98/Line_liff_webhook_url_to.png]]


:10. In the Messaging API on the LINE side you need to scroll down to the Channel access token, issue it, copy the result value and insert it to the Simplybook.me LINE LIFF settings.
:10. In the Messaging API on the LINE side you need to scroll down to the Channel access token, issue it, copy the result value and insert it to the Simplybook.me LINE LIFF settings.
[[File:Line liff access token copy.png|1200px|center|link=https://help.simplybook.me/images/3/3b/Line_liff_access_token_copy.png]]
[[File:Line liff access token copy.png|1200px|center|link=https://help.simplybook.me/images/3/3b/Line_liff_access_token_copy.png]]
[[File:Line liff access token paste.png|1200px|center|link=https://help.simplybook.me/images/7/70/Line_liff_access_token_paste.png]]
[[File:Line liff channel access token redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/2e/Line_liff_channel_access_token_redesigned.png]]


11. Please go back to the LINE Login channel, click the Developing status under the channel name, and change it to Publish.<br>
11. Please go back to the LINE Login channel, click the Developing status under the channel name, and change it to Publish.<br>
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Go to the SimplyBook.me admin panel, select Settings → Email and SMS Settings. The LINE booking notifications texts will be consistent with the SMS notification content. If you want to adjust the information included, you can edit the corresponding templates there.
Go to the SimplyBook.me admin panel, select Settings → Email and SMS Settings. The LINE booking notifications texts will be consistent with the SMS notification content. If you want to adjust the information included, you can edit the corresponding templates there.
[[File:Sms notifications enable-disable.png|1200px|center|link=https://help.simplybook.me/images/c/ce/Sms_notifications_enable-disable.png]]
[[File:Sms templated path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/8d/Sms_templated_path_redesigned.png]]


'''Remark:''' If you do not check the boxes for client SMS notifications in Settings → Email and SMS Settings, the system will still automatically send appointment reminders and other appointments notifications through LINE.<br>
'''Remark:''' If you do not check the boxes for client SMS notifications in Settings → Email and SMS Settings, the system will still automatically send appointment reminders and other appointments notifications through LINE.<br>