Difference between revisions of "Related Resources custom feature"
From SimplyBook.me
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:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Related Resources</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">custom features</span> page. | :1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Related Resources</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">custom features</span> page. | ||
− | [[File: | + | [[File:Related resources enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/e/eb/Related_resources_enable_path_redesigned.png]] |
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:2. Select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> option or navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Related resources</span> using left-side menu | :2. Select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> option or navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Related resources</span> using left-side menu | ||
− | [[File: | + | [[File:Related resources settings path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/5/5d/Related_resources_settings_path_redesigned.png]] |
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:3. Create resources group(s) depending on your needs using <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">+</span> icon there.<br> | :3. Create resources group(s) depending on your needs using <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">+</span> icon there.<br> | ||
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:*<span style="background-color:#fef3de; padding:5px; border-radius:5px;">Only one</span> type - with this group it is possible to accept multiple bookings per timeslot(it will depend on the number of clients set per provider and/or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Limit Bookings custom feature|limit bookings]]</span> feature settings). It can be used for a room reservation for classes as if, for example, you have one room but two classes so that one class should become unavailable if another one gets a booking. In this case, the clients will continue making bookings for this another class according to the number of spaces you have indicated for it.<br> | :*<span style="background-color:#fef3de; padding:5px; border-radius:5px;">Only one</span> type - with this group it is possible to accept multiple bookings per timeslot(it will depend on the number of clients set per provider and/or <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Limit Bookings custom feature|limit bookings]]</span> feature settings). It can be used for a room reservation for classes as if, for example, you have one room but two classes so that one class should become unavailable if another one gets a booking. In this case, the clients will continue making bookings for this another class according to the number of spaces you have indicated for it.<br> | ||
::<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' It is recommended to use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Appointment_at_Fixed_Time_custom_feature|Appointmet at fixed time]]</span> feature with this resource type so that the timeslot will always correspond to the reserved room/resource, etc.</span> | ::<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' It is recommended to use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Appointment_at_Fixed_Time_custom_feature|Appointmet at fixed time]]</span> feature with this resource type so that the timeslot will always correspond to the reserved room/resource, etc.</span> | ||
− | [[File:Create | + | [[File:Create new ressource goup redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/85/Create_new_ressource_goup_redesigned.png]] |
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:4. It is important to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">attach resources to services/classes</span> so that they will influence the booking process. Otherwise, the resources will not add any restrictions and will not be used. | :4. It is important to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">attach resources to services/classes</span> so that they will influence the booking process. Otherwise, the resources will not add any restrictions and will not be used. | ||
− | [[File: | + | [[File:Connect resource to service redesigned.png|1200px|border| center|link=https://help.simplybook.me/images/8/84/Connect_resource_to_service_redesigned.png]] |
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:5. If you got more resources of a certain type you can <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">add items to the particular resource group.</span> | :5. If you got more resources of a certain type you can <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">add items to the particular resource group.</span> | ||
− | [[File:Add | + | [[File:Add item to the resource group redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/85/Add_item_to_the_resource_group_redesigned.png]] |
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:6. In case you have less items in your inventory than it was created initially you can <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">remove unnecessary ones</span> from the group using mass actions.<br> | :6. In case you have less items in your inventory than it was created initially you can <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">remove unnecessary ones</span> from the group using mass actions.<br> | ||
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If certain service was connected to resource that was deleted such service may become unavailable on the booking site.</span><br> | :<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">If certain service was connected to resource that was deleted such service may become unavailable on the booking site.</span><br> | ||
:In this case you need to update its relations towards other resources present in the system. | :In this case you need to update its relations towards other resources present in the system. | ||
− | [[File:Remove unnecessary resources.png|border|center]] | + | [[File:Remove unnecessary resources redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/85/Remove_unnecessary_resources_redesigned.png]] |
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:7. The clients do not select the resource during the booking process, it is allocated by the system automatically depending on the service and provider selection.<br> | :7. The clients do not select the resource during the booking process, it is allocated by the system automatically depending on the service and provider selection.<br> | ||
:You can <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">view the resource used for the appointment</span> from the admin side in each booking or in exported .xls file from <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span> | :You can <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">view the resource used for the appointment</span> from the admin side in each booking or in exported .xls file from <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span> | ||
− | [[File: | + | [[File:Related resources in booking redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/7/72/Related_resources_in_booking_redesigned.png]] |
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Latest revision as of 12:23, 24 September 2024
Connect equipment, rooms or anything else that is limited in quantity to a service. Different resources can be connected to the same service when needed.
- How to use
- 1. Enable Related Resources feature on your custom features page.
- 2. Select Manage option or navigate to Manage -> Related resources using left-side menu
- 3. Create resources group(s) depending on your needs using + icon there.
- You can select between:
- Same number as clients type - with this group all the resources you attach to a service will be required for each booking. If the number of resources is not enough for a certain timeslot, it will not be displayed on the booking site. This type may be useful when some limited equipment is required to perform the service.
- Only one type - with this group it is possible to accept multiple bookings per timeslot(it will depend on the number of clients set per provider and/or limit bookings feature settings). It can be used for a room reservation for classes as if, for example, you have one room but two classes so that one class should become unavailable if another one gets a booking. In this case, the clients will continue making bookings for this another class according to the number of spaces you have indicated for it.
- Please note! It is recommended to use Appointmet at fixed time feature with this resource type so that the timeslot will always correspond to the reserved room/resource, etc.
- Same number as clients type - with this group all the resources you attach to a service will be required for each booking. If the number of resources is not enough for a certain timeslot, it will not be displayed on the booking site. This type may be useful when some limited equipment is required to perform the service.
- 4. It is important to attach resources to services/classes so that they will influence the booking process. Otherwise, the resources will not add any restrictions and will not be used.
- 5. If you got more resources of a certain type you can add items to the particular resource group.
- 6. In case you have less items in your inventory than it was created initially you can remove unnecessary ones from the group using mass actions.
- If certain service was connected to resource that was deleted such service may become unavailable on the booking site.
- In this case you need to update its relations towards other resources present in the system.
- 7. The clients do not select the resource during the booking process, it is allocated by the system automatically depending on the service and provider selection.
- You can view the resource used for the appointment from the admin side in each booking or in exported .xls file from Reports -> Booking details.