Tickets custom feature: Difference between revisions

Line 21:

:the tickets will be sent within the separate email template after admin accepts the payment in Payment transactions report.

:It can be edited in Custom features -> Tickets.

[[File:~~Pay~~ later ~~template~~.png|border|center]]

[[File:Tickets pay later email redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/6/6a/Tickets_pay_later_email_redesigned.png]]

*the tickets are limited: every subscription has a definite amount of tickets per month included(140 in trial period). To check the number of tickets you have please go to Plans&Prices -> Subscriptions and scroll to the bottom of the page. To buy more tickets please navigate to Plans&Prices -> Additional items.

[[File:~~Ticket pack purchase~~.png|border|center]]

[[File:Buy additional tickets path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/17/Buy_additional_tickets_path_redesigned.png]]

Line 31:

:1. Enable this feature on your Custom Features page.

[[File:Tickets enable path.png|border|center]]

[[File:Tickets enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cf/Tickets_enable_path_redesigned.png]]

:2. Navigate to Manage using the link near the enabled feature or go to Manage -> Services section.

[[File:Tickets manage path.png |border|center]]

[[File:Tickets manage path redesigned.png|1200px |border|center|link=https://help.simplybook.me/images/8/8c/Tickets_manage_path_redesigned.png]]

:3. Select the service you would like to sell the tickets for with a click and go to Tickets tab.

Line 40:

:4. Enable tickets issuing and connect the template by clicking on it. Save settings.

:(There is one default template, but with Premium plan you can create your own one).

[[File:Attach ticket to service.png|border|center]]

[[File:Attach ticket to service redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/1b/Attach_ticket_to_service_redesigned.png]]

:5. When the event time comes and you need to validate tickets please go to Custom Features -> Tickets -> Validate ticket.

(or access it from Calendar page)

[[File:Validate ~~tickets~~ path.png|border|center]]

[[File:Validate ticket path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/c7/Validate_ticket_path_redesigned.png]]

:6. Look for the ticket by its unique number(can be used on desktop and mobile) or scan the QR code(open that page from mobile device).

:Check the booking information if necessary and click on Validate ticket

[[File:~~Validate ticket steps pc~~.~~png~~|border|center]]

[[File:Ticket validation process redesigned.pn|1200px|border|center|link=https://help.simplybook.me/images/a/aa/Ticket_validation_process_redesigned.png]]

[[File:Validate ticket mobile manually find.png|border|center]]

Line 57:

:8. Ticket codes can be found in the related bookings on Calendar page or in Booking details report.

:You can also print tickets from there.

[[File:Ticket info in ~~calendar~~.png|border|center]]

[[File:Ticket info in booking redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/8a/Ticket_info_in_booking_redesigned.png]]

[[File:Ticket ~~info in reports~~.png|border|center]]

[[File:Ticket code from booking details report.png|1200px|border|center|link=https://help.simplybook.me/images/e/e9/Ticket_code_from_booking_details_report.png]]

:9. (optional) If you have Premium plan and know HTML/CSS or have someone who can help with it you can create a custom ticket template in Custom features -> Tickets -> Custom ticket.

[[File:Custom ticket ~~look example~~.png|border|center]]

[[File:Custom ticket overview redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/0/02/Custom_ticket_overview_redesigned.png]]

:10. From the client side they can get tickets on the appointment/payment confirmation page when the booking process is completed.

@@ Line 21: / Line 21: @@
 :<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets will be sent within the separate email template after admin accepts the payment in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> report.<br></span>
 :<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It can be edited in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets.</span></span>
-[[File:Pay later template.png|border|center]]
+[[File:Tickets pay later email redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/6/6a/Tickets_pay_later_email_redesigned.png]]
 <br><br>
 *<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">the tickets are limited: every subscription has a definite amount of tickets per month included(140 in trial period). To check the number of tickets you have please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans&Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> and scroll to the bottom of the page. To buy more tickets please navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans&Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Additional items.</span></span>
-[[File:Ticket pack purchase.png|border|center]]
+[[File:Buy additional tickets path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/17/Buy_additional_tickets_path_redesigned.png]]
 <br><br>
 <br><br>
@@ Line 31: / Line 31: @@
 :1. Enable this feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> page.
-[[File:Tickets enable path.png|border|center]]
+[[File:Tickets enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cf/Tickets_enable_path_redesigned.png]]
 <br><br>
 :2. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> using the link near the enabled feature or go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Services</span> section.
-[[File:Tickets manage path.png |border|center]]
+[[File:Tickets manage path redesigned.png|1200px |border|center|link=https://help.simplybook.me/images/8/8c/Tickets_manage_path_redesigned.png]]
 <br><br>
 :3. Select the service you would like to sell the tickets for with a click and go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets</span> tab.
@@ Line 40: / Line 40: @@
 :4. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Enable</span> tickets issuing and connect the template by clicking on it. Save settings.
 :(There is one default template, but with Premium plan you can create your own one).
-[[File:Attach ticket to service.png|border|center]]
+[[File:Attach ticket to service redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/1/1b/Attach_ticket_to_service_redesigned.png]]
 <br><br>
 :5. When the event time comes and you need to validate tickets please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom Features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Validate ticket.</span>
 (or access it from Calendar page)
-[[File:Validate tickets path.png|border|center]]
+[[File:Validate ticket path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/c7/Validate_ticket_path_redesigned.png]]
 <br><br>
 :6. Look for the ticket by its unique number(can be used on desktop and mobile) or scan the QR code(open that page from mobile device).
 :Check the booking information if necessary and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Validate ticket</span>
-[[File:Validate ticket steps pc.png|border|center]]
+[[File:Ticket validation process redesigned.pn|1200px|border|center|link=https://help.simplybook.me/images/a/aa/Ticket_validation_process_redesigned.png]]
 <br><br>
 [[File:Validate ticket mobile manually find.png|border|center]]
@@ Line 57: / Line 57: @@
 :8. Ticket codes can be found in the related bookings on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Calendar</span> page or in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details</span> report.
 :You can also print tickets from there.
-[[File:Ticket info in calendar.png|border|center]]
+[[File:Ticket info in booking redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/8a/Ticket_info_in_booking_redesigned.png]]
-[[File:Ticket info in reports.png|border|center]]
+[[File:Ticket code from booking details report.png|1200px|border|center|link=https://help.simplybook.me/images/e/e9/Ticket_code_from_booking_details_report.png]]
 <br><br>
 :9. (optional) If you have Premium plan and know HTML/CSS or have someone who can help with it you can create a custom ticket template in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tickets</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom ticket.</span>
-[[File:Custom ticket look example.png|border|center]]
+[[File:Custom ticket overview redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/0/02/Custom_ticket_overview_redesigned.png]]
 <br><br>
 :10. From the client side they can get tickets on the appointment/payment confirmation page when the booking process is completed.