Waiting List custom feature: Difference between revisions

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:1. Enable "Waiting list" custom feature on your "Custom features" page, "Functional" section.
:1. Enable "Waiting list" custom feature on your "Custom features" page, "Functional" section.
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[[File:Waiting list enable path redesigned.png|1200px|center|link=https://help.simplybook.me/images/d/dd/Waiting_list_enable_path_redesigned.png]]
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:2. In its settings on the right side of the page, "Main configuration" block, please select the number of email notification attempts about the free time slot appearance.<br>
:2. In its settings on the right side of the page, "Main configuration" block, please select the number of email notification attempts about the free time slot appearance.<br>
:Choose the desired time interval between these attempts in "Notifications interval".
:Choose the desired time interval between these attempts in "Notifications interval".
:Set the time period when the waiting list bookings should be automatically cancelled in case the free spaces do not appear using "Waiting list slot auto cancellation" setting.
:Set the time period when the waiting list bookings should be automatically cancelled in case the free spaces do not appear using "Waiting list slot auto cancellation" setting.
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[[File:Waiting list main configurations redesigned.png|1200px|center|link=https://help.simplybook.me/images/0/05/Waiting_list_main_configurations_redesigned.png]]
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:3. Adjust the email templates for the free slot notification and no free slots email to your needs. Use the variables if needed.<br>
:3. Adjust the email templates for the free slot notification and no free slots email to your needs. Use the variables if needed.<br>
:Save settings.
:Save settings.
[[File:Waiting list templates redesigned.png|1200px|center|link=https://help.simplybook.me/images/7/7b/Waiting_list_templates_redesigned.png]]
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:4. You will be able to see all the waiting list applications in the corresponding report.<br>
:4. You will be able to see all the waiting list applications in the corresponding report.<br>
:You can use the link near this custom feature to access it or navigate to Reports // Waiting list report using the left-side menu.<br>
:You can use the link near this custom feature to access it or navigate to Reports // Waiting list report using the left-side menu.<br>
:It is possible to filter the booking and manually cancel if necessary.
:It is possible to filter the booking and manually cancel if necessary.
[[File:Waiting list report redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5d/Waiting_list_report_redesigned.png]]
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:5. The clients can see own waiting list appointments in the specific tab on the booking website and can also cancel them there if they wish to.
:5. The clients can see own waiting list appointments in the specific tab on the booking website and can also cancel them there if they wish to.
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