Adjusting notifications: Difference between revisions
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Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS settings</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check/uncheck</span> the corresponding boxes to send/not send notifications. You can change the texts of notifications to better suit your needs by clicking <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">edit template,</span> making changes and saving system settings. | Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS settings</span> and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check/uncheck</span> the corresponding boxes to send/not send notifications. You can change the texts of notifications to better suit your needs by clicking <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">edit template,</span> making changes and saving system settings. | ||
[[File:Email and sms settings path redesigned.png|1200px|border| center|link=https://help.simplybook.me/images/ | [[File:Email and sms settings path redesigned upd.png|1200px|border| center|link=https://help.simplybook.me/images/a/a4/Email_and_sms_settings_path_redesigned_upd.png]] | ||
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[[File: | [[File:Notifications statuses upd.png|1200px| center|link=https://help.simplybook.me/images/e/e2/Notifications_statuses_upd.png]] | ||
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==What'sApp Notifications== | |||
If you and your clients are actively using WhatsApp messenger you can get bookings-related notifications there. | |||
;How to use | |||
1. Enable the desired types for WhatsApp Notifications in Settings -> Email and SMS settings | |||
[[File:Whatapp notofications switchers.png|1200px|center|link=https://help.simplybook.me/images/1/14/Whatapp_notofications_switchers.png]] | |||
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2. Purchase WhatsApp Credits in Plans & Prices -> Subscriptions or Additional items depending on whether you would like the credits to automatically renew with your subscription or you prefer one-time purchase.<br> | |||
(You will also be able to view the messages that were sent from the system as well as the number of credits used in Reports -> SMS (txt messages) -> WhatsApp notifications) | |||
[[File:Add whatapp credits to subscription.png|1200px|center|link=https://help.simplybook.me/images/c/c8/Add_whatapp_credits_to_subscription.png]] | |||
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<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' To comply with WhatsApp policies, messages use pre-approved templates and cannot be customized. These templates cover essential information clearly and professionally.</span> | |||
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==Admin mobile app== | ==Admin mobile app== | ||