Adding services, providers and availability(new interface)/da: Difference between revisions

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Created page with "<br> <br> :'''Se video-vejledning om tilføjelse af tjenester og tjenesteudbydere <p><youtube>https://youtu.be/JZ6RaaIN2J8?si=Bx9lCVCVSKnO_tBe</youtube></p> <br>"
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<p><youtube>https://youtu.be/JZ6RaaIN2J8?si=Bx9lCVCVSKnO_tBe</youtube></p>
<p><youtube>https://youtu.be/JZ6RaaIN2J8?si=Bx9lCVCVSKnO_tBe</youtube></p>
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<div lang="en" dir="ltr" class="mw-content-ltr">
== Tilføjelse af tjenester ==
==Adding services==
:Videovejledning
:Video tutorial
<p><youtube>https://youtu.be/rEwLLnFsM2A?si=TB6SCukEvgizDVU4</youtube></p>
<p><youtube>https://youtu.be/rEwLLnFsM2A?si=TB6SCukEvgizDVU4</youtube></p>
===How to create a service===
=== Sådan oprettes en service ===
In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Services</span> press <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">+</span> button.
I <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Administrer</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tjenester</span> skal du trykke på knappen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">+</span>.
<br><br>
<br><br>
[[File:Create new service redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/2d/Create_new_service_redesigned.png]]
[[File:Create new service redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/2d/Create_new_service_redesigned.png]]
</div>


<div lang="en" dir="ltr" class="mw-content-ltr">
<br><br>
<br><br>
</div>
Indsæt <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">navnet</span> på din service i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">højre side</span> af siden og tilføj <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">en beskrivelse</span> af servicen. <br>Du kan bruge <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#HTML_Description_Field_for_Events | HTML-formatering til servicebeskrivelsen]]</span> for at ændre skrifttype, farve osv.<br>Du kan også <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">uploade et billede</span> af en service og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">aktivere priser</span> for at <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Accept_Payments | acceptere onlinebetalinger]].</span>
<div lang="en" dir="ltr" class="mw-content-ltr">
On <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the right-side</span> of the page insert the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">name</span> of your service and add service <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">description.</span> <br>It is possible to use <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#HTML_Description_Field_for_Events | HTML formatting for service description]]</span> to change the font, its color, etc.<br>You can also <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">upload picture</span> of a service, and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">activate prices</span> to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Accept_Payments | accept payments on-line]].</span>
<br><br>
<br><br>
[[File:Service creation form redesigned.png|1200px | center|link=https://help.simplybook.me/images/9/9d/Service_creation_form_redesigned.png]]
[[File:Service creation form redesigned.png|1200px | center|link=https://help.simplybook.me/images/9/9d/Service_creation_form_redesigned.png]]
<br><br>
<br><br>
</div>
=== Sådan klones en service ===
<div lang="en" dir="ltr" class="mw-content-ltr">
===How to clone a service===
<br><br>
<br><br>
It may happen that you need to create several similar services with the same settings.
Det kan forekomme, at du har brug for at oprette flere lignende tjenester med de samme indstillinger.
Cloning option will definitely help you.<br>
Kloningsfunktionen vil helt sikkert hjælpe dig.<br>
Please <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">select the service</span> you would like to make the copy of.
<span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Vælg den service</span>, du vil kopiere.
[[File:Click to select service redesigned.png|1200px | center|link=https://help.simplybook.me/images/c/c8/Click_to_select_service_redesigned.png]]
[[File:Click to select service redesigned.png|1200px | center|link=https://help.simplybook.me/images/c/c8/Click_to_select_service_redesigned.png]]
<br><br>
<br><br>
Click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clone</span> button in the top right corner, confirm the copying of the settings.
Klik på knappen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Klon</span> i øverste højre hjørne, og bekræft kopieringen af indstillingerne.
[[File:Clone service path redesigned.png|1200px| center|link=https://help.simplybook.me/images/2/20/Clone_service_path_redesigned.png]]
[[File:Clone service path redesigned.png|1200px| center|link=https://help.simplybook.me/images/2/20/Clone_service_path_redesigned.png]]
</div>
Følgende serviceindstillinger kopieres:
<div lang="en" dir="ltr" class="mw-content-ltr">
The following service settings will be copied:
*service name
*service name
*service description
*service description
*service price if <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Accept_Payments | Accept payments feature]]</span> is enabled and set
*service price, hvis <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Accept_Payments | funktionen Accept betalinger]]</span> er aktiveret og indstillet
*service image
*service image
*service schedule
*service schedule
*<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Flexible_Notifications | Flexible Notifications feature]]</span> settings if enabled and set
* Indstillinger<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Flexible_Notifications | for funktionen Fleksible meddelelser]]</span>, hvis den er aktiveret og indstillet
*<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Book_Soon_Notification_System | Book Soon Notification System feature]]</span> settings if enabled and set
* Indstillinger<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Book_Soon_Notification_System | for funktionen Book snart-meddelelsessystem]]</span>, hvis den er aktiveret og indstillet
*<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time | Appointment at Fixed Time feature]]</span> settings if enabled and set
* Indstillinger<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time | for funktionen Aftale til fast tid]]</span>, hvis den er aktiveret og indstillet
As the result, one more service will be added with <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clone</span> added to its name so that you will be able to easily see which services are the copies.<br>
Som resultat tilføjes endnu en service med <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clone</span> tilføjet til navnet, så du nemt kan se, hvilke services der er kopier.<br>
(You can edit these services names to adjust them to your needs in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service Details</span> tab for the corresponding service)
(Du kan redigere disse tjenestenavne for at tilpasse dem til dine behov i fanen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Serviceoplysninger</span> for den pågældende tjeneste)
[[File:Cloned service name redesigned.png|1200px | center|link=https://help.simplybook.me/images/3/31/Cloned_service_name_redesigned.png]]
[[File:Cloned service name redesigned.png|1200px | center|link=https://help.simplybook.me/images/3/31/Cloned_service_name_redesigned.png]]
<br><br>
<br><br>
</div>
=== Sådan indstilles servicens varighed ===
<div lang="en" dir="ltr" class="mw-content-ltr">
===How to set service duration===
<br><br>
<br><br>
In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Services</span> after the service selection on the right-side of the page choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Time details</span> tab to set duration for your service.
I <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Administrer</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tjenester</span> efter valg af tjeneste i højre side af siden skal du vælge fanen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tidsdetaljer</span> for at indstille varigheden for din tjeneste.
<br><br>
<br><br>
[[File:Service time details path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d8/Service_time_details_path_redesigned.png]]
[[File:Service time details path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d8/Service_time_details_path_redesigned.png]]
<br><br>
<br><br>
It is also possible to set service as <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Recurring_services(packs) | recurring]]</span> here.
Det er også muligt at indstille tjenesten som <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Recurring_services(packs) | gentagende]]</span> her.
<br><br>
<br><br>
[[File:Recurring settings block redesigned.png|1200px | center|link=https://help.simplybook.me/images/c/cc/Recurring_settings_block_redesigned.png]]
[[File:Recurring settings block redesigned.png|1200px | center|link=https://help.simplybook.me/images/c/cc/Recurring_settings_block_redesigned.png]]
<br><br>
<br><br>
As well you can set fixed starting times for your service. Please check more about Appointment at Fixed Time Custom Feature <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time | here]].</span>
Du kan også indstille faste starttider for din tjeneste. Se mere om den tilpassede funktion Aftale til fast tid <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Custom_Features#Appointment_at_Fixed_Time | her]].</span>
<br><br>
<br><br>
</div>
=== Sådan indstilles en specifik tidsplan for en service ===
<div lang="en" dir="ltr" class="mw-content-ltr">
===How to set specific schedule for service===
<br><br>
<br><br>
In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Services</span> -> select the service -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Service schedule</span> tab move the sliders to set
 
open times for this service if it differs from usual company schedule.<br>
I <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Administrer</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tjenester</span> -&gt; vælg tjenesten -&gt; fanen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tjenesteplan</span> flyt skyderne for at indstille åbningstider for denne tjeneste, hvis de adskiller sig fra virksomhedens normale tidsplan.<br>
Or click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Show advanced settings</span> if using the slots view is more convenient for you.
Eller klik på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Vis avancerede indstillinger</span>, hvis det er mere praktisk for dig at bruge slotvisningen.
<br><br>
<br><br>
[[File:Service schedule path redesigned.png|1200px | center|link=https://help.simplybook.me/images/e/ec/Service_schedule_path_redesigned.png]]
[[File:Service schedule path redesigned.png|1200px | center|link=https://help.simplybook.me/images/e/ec/Service_schedule_path_redesigned.png]]
<br><br>
<br><br>
If the service has the same schedule as company you do not need to change anything there, it will be applied automatically.<br>
Hvis tjenesten har samme tidsplan som virksomheden, behøver du ikke ændre noget der, da det vil blive anvendt automatisk.<br>
You will be able to check it on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Advanced schedule</span> page.
Du kan kontrollere det på siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Avanceret tidsplan</span>.
<br><br>
<br><br>
[[File:Company schedule used redesigned.png|1200px | center|link=https://help.simplybook.me/images/5/5d/Company_schedule_used_redesigned.png]]
[[File:Company schedule used redesigned.png|1200px | center|link=https://help.simplybook.me/images/5/5d/Company_schedule_used_redesigned.png]]
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</div>
<div lang="en" dir="ltr" class="mw-content-ltr">
<div lang="en" dir="ltr" class="mw-content-ltr">
If you need to set some exceptions in service schedule for holidays or other needs please choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Special days</span> tab there and set times for the desired dates.
If you need to set some exceptions in service schedule for holidays or other needs please choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Special days</span> tab there and set times for the desired dates.

Revision as of 09:37, 16 May 2025



Se video-vejledning om tilføjelse af tjenester og tjenesteudbydere


Tilføjelse af tjenester

Videovejledning

Sådan oprettes en service

I Administrer -> Tjenester skal du trykke på knappen +.



Indsæt navnet på din service i højre side af siden og tilføj en beskrivelse af servicen.
Du kan bruge HTML-formatering til servicebeskrivelsen for at ændre skrifttype, farve osv.
Du kan også uploade et billede af en service og aktivere priser for at acceptere onlinebetalinger.



Sådan klones en service



Det kan forekomme, at du har brug for at oprette flere lignende tjenester med de samme indstillinger. Kloningsfunktionen vil helt sikkert hjælpe dig.
Vælg den service, du vil kopiere.



Klik på knappen Klon i øverste højre hjørne, og bekræft kopieringen af indstillingerne.

Følgende serviceindstillinger kopieres:

Som resultat tilføjes endnu en service med Clone tilføjet til navnet, så du nemt kan se, hvilke services der er kopier.
(Du kan redigere disse tjenestenavne for at tilpasse dem til dine behov i fanen Serviceoplysninger for den pågældende tjeneste)



Sådan indstilles servicens varighed



I Administrer -> Tjenester efter valg af tjeneste i højre side af siden skal du vælge fanen Tidsdetaljer for at indstille varigheden for din tjeneste.



Det er også muligt at indstille tjenesten som gentagende her.



Du kan også indstille faste starttider for din tjeneste. Se mere om den tilpassede funktion Aftale til fast tid her.

Sådan indstilles en specifik tidsplan for en service



I Administrer -> Tjenester -> vælg tjenesten -> fanen Tjenesteplan flyt skyderne for at indstille åbningstider for denne tjeneste, hvis de adskiller sig fra virksomhedens normale tidsplan.
Eller klik på Vis avancerede indstillinger, hvis det er mere praktisk for dig at bruge slotvisningen.



Hvis tjenesten har samme tidsplan som virksomheden, behøver du ikke ændre noget der, da det vil blive anvendt automatisk.
Du kan kontrollere det på siden Avanceret tidsplan.



If you need to set some exceptions in service schedule for holidays or other needs please choose Special days tab there and set times for the desired dates.



How to set 24/7 or after 00.00 services

If your services will cross midnight, after you set up your availability make sure to set Allow service to extend over closing hours to Yes in Settings -> Main configuration.



Adding Providers

Video tutorial

How to add a provider



In Manage -> Service Providers press + button.



On the right side of the page insert the name of your service provider, set number of clients he/she can serve at a time and write service provider description.
You can also upload picture and set his/her phone number and email address if necessary.
Save settings.
Please note! Phone number should be added in international format for SMS notifications to be sent correctly.



How to clone a provider



It may happen that you need to create several similar providers with the same settings. Cloning option will definitely help you.
Please select the provider you would like to make the copy of.



Click on Clone button in the top right corner, confirm the copying of the settings.



The following provider settings will be copied:



As the result, one more provider will be added with Clone added to its name so that you will be able to easily see which providers are the copies.
(You can edit these providers names to adjust them to your needs in Service provider details tab for the corresponding provider)




How to attach services to provider



In Manage -> Service Providers -> select the provider -> switch to Services, attached to this service provider tab and check the boxes with services this provider will perform.
Save settings.



How to set schedule for provider



You can set regular schedule for providers in Manage -> Service Providers, choose necessary provider on the left and switch to Service provider schedule tab.
For example, if you work Monday-Friday 9a.m - 5p.m you simply set schedule for those dates by moving the sliders to desired positions(bright blue line will mean available time).
To make day of the week working/off use the switchers near days' names.




How to set schedule for holidays and other specific dates



You can set schedule for some specific date for provider in Manage -> Service Providers, choose necessary provider on the left and switch to Service provider schedule tab, choose Show advanced settings option and then Special days tab.
For example, if you work differently on certain date or have day off, you can click on the date and set schedule by clicking on the corresponding slots to make them available (bright blue)/not available (light blue).



To make some date working/off-day, click on the date and use Is working day? switcher near the schedule that appears in pop-up.