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Created page with "== WhatsApp-meddelelser == Hvis du og dine kunder aktivt bruger WhatsApp Messenger, kan I modtage meddelelser om bookinger der. ;Sådan bruges 1. Aktivér de ønskede typer WhatsApp-meddelelser i Indstillinger -> E-mail- og SMS-indstillinger 1200px|center|link=https://help.simplybook.me/images/1/14/Whatapp_notofications_switchers.png <br><br> 2. Køb WhatsApp-kreditter i Planer og priser -> Abonnementer eller Ekstra, afh..."
 
Created page with "== Admin-mobilapp == Hvis du bruger mobilappen til administration, kan du modtage reservationsrelaterede meddelelser, såsom reservationsbekræftelser, påmindelser, reservationsændringer og afbestillingsmeddelelser.<br> For at aktivere/deaktivere disse meddelelser skal du gå til fanen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indstillinger</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Administrer med..."
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= Sådan deaktiveres feedback =
=How to disable Feedbacks=
Du kan se alle dine anmeldelser i fanen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporter</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Anmeldelser</span> i menuen til venstre, slette dem eller svare på dem. Hvis du ønsker at fjerne muligheden for at skrive en anmeldelse og ikke sende en anmodning om feedback, skal du gå til <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indstillinger</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">E-mail- og SMS-indstillinger</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indstillinger for e-mail- og SMS-underretninger</span> -&gt; indstil <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Antal dage, indtil anmodning om feedback sendes til kunden</span> til <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Deaktiver.</span><br/>
You can view all your reviews in the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reviews</span> tab in left-side menu, delete or reply to them. If you wish to remove the option to leave a review and do not send feedback request in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email and SMS settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings for e-mail and SMS notifications</span> -> set <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Number of days until feedback request is sent to client</span> to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Disable.</span><br/>
[[File:Feedback disable path redesigned.png|1200px | center|link=https://help.simplybook.me/images/1/12/Feedback_disable_path_redesigned.png]]
[[File:Feedback disable path redesigned.png|1200px | center|link=https://help.simplybook.me/images/1/12/Feedback_disable_path_redesigned.png]]
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= Meddelelser relateret til[[Custom_Features|brugerdefinerede funktioner]] =
=[[Custom_Features|Custom features]] related notifications=
Følgende tilpassede funktioner har enten egne meddelelsestyper eller kan påvirke de meddelelser, der sendes af systemet:
The following custom features have either own notification types or can influence the messages sent by the system:
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==[[Accept_payments_custom_feature|Accept payments]]==
== [[Accept_payments_custom_feature|Accepter betalinger]] ==
Allows to send:
Giver mulighed for at sende:
* Invoices to clients(email template)
*Fakturaer til kunder (e-mail-skabelon)
* Notifications about unsuccessful payments to client(Email template)
*Meddelelser om mislykkede betalinger til kunden (e-mail-skabelon)
* Notifications about unsuccessful payments to company(Email template)
*Meddelelser om mislykkede betalinger til virksomheden (e-mail-skabelon)
All these templates can be edited in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> [[Accept_payments_custom_feature|Accept payments]] -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Email template settings.</span>
Alle disse skabeloner kan redigeres i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Brugerdefinerede funktioner</span> -&gt; [[Accept_payments_custom_feature|Accepter betalinger]] -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indstillinger</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indstillinger for e-mail-skabeloner.</span>
[[File:Accept payments notifications path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/f/fb/Accept_payments_notifications_path_redesigned.png]]
[[File:Accept payments notifications path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/f/fb/Accept_payments_notifications_path_redesigned.png]]
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:''[[Accept_payments_custom_feature|Read more]] about his custom feature use.''
:''[[Accept_payments_custom_feature|Læs mere]] om brugen af denne brugerdefinerede funktion.''
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== [[Multiple_Bookings_custom_feature|Flere bookinger]] ==
==[[Multiple_Bookings_custom_feature|Multiple bookings]]==
Har egne skabeloner til:
Has own templates for:
*Bekræftelse af booking til kunden (e-mail- og SMS-skabeloner)
* Booking confirmation notification to client(Email and SMS templates)
*Påmindelse om booking til kunden (e-mail- og SMS-skabeloner)
* Booking reminder notification to client(Email and SMS templates)
Begge typer anvendes automatisk, når denne tilpassede funktion er aktiveret, og kunderne foretager en række aftaler på én gang ved hjælp af knappen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Tilføj en anden service"</span> ved kassen.
Both types are automatically applied when this custom feature is enabled and the clients makes a batch of appointments at once using <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add another service</span> button at checkout.
Skabelonteksterne kan justeres i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tilpassede funktioner</span> -&gt; [[Multiple_Bookings_custom_feature|Flere bookinger]] -&gt; i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">højre side</span> af siden.
The templates texts can be adjusted in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> [[Multiple_Bookings_custom_feature|Multiple bookings]] -> on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">right side</span> of the page.
[[File:Multiple bookings notifications path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/f/fc/Multiple_bookings_notifications_path_redesigned.png]]
[[File:Multiple bookings notifications path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/f/fc/Multiple_bookings_notifications_path_redesigned.png]]
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:''[[Multiple_Bookings_custom_feature|Read more]] about his custom feature use.''
:''[[Multiple_Bookings_custom_feature|Læs mere]] om brugen af denne tilpassede funktion.''
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== [[Group_Bookings_custom_feature|Gruppebookinger]] ==
==[[Group_Bookings_custom_feature|Group bookings]]==
Der er specielle skabeloner til følgende typer:
Has special templates for the following types:
*Bekræftelse af booking til kunden (e-mail- og SMS-skabeloner)
* Booking confirmation notification to client(Email and SMS templates)
*Påmindelse om booking til kunden (e-mail- og SMS-skabeloner)
* Booking reminder notification to client(Email and SMS templates)
*Bekræftelse af booking til udbyderen (e-mail- og SMS-skabeloner)
* Booking confirmation notification to provider(Email and SMS templates)
*Påmindelse om booking til udbyderen (e-mail- og SMS-skabeloner)
* Booking reminder notification to provider(Email and SMS templates)
De anvendes automatisk, når denne tilpassede funktion er aktiveret, og kunden booker en aftale ved at vælge flere deltagere i servicetrinnet i bookingprocessen.
They will be automatically applied when this custom feature is enabled and the client books an appointment selecting several participants on the service step of the booking process.
Alle skabeloner kan justeres i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tilpassede funktioner</span> -&gt; [[Group_Bookings_custom_feature|Gruppebookinger]] -&gt; i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">højre side</span> af siden.
All the templates can be adjusted in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> -> [[Group_Bookings_custom_feature|Group bookings]] -> on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">right side</span> of the page.
[[File:Group bookings notifications path.png|1200px|border|center|link=https://help.simplybook.me/images/6/66/Group_bookings_notifications_path.png]]
[[File:Group bookings notifications path.png|1200px|border|center|link=https://help.simplybook.me/images/6/66/Group_bookings_notifications_path.png]]
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:''[[Group_Bookings_custom_feature|Read more]] about his custom feature use.''
:''[[Group_Bookings_custom_feature|Læs mere]] om brugen af denne tilpassede funktion.''
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