Booking reports/da: Difference between revisions

Created page with "</ol> *eksporter bookinger til Excel eller .csv (brug filtre til at eksportere bookinger for et bestemt datointerval eller for en bestemt udbyder, vælg hvilke kolonner der skal eksporteres).<br> Du kan også beslutte, hvordan du vil gruppere dine kunder (for at undgå dobbelte kunder) efter e-mail, telefon eller e-mail og telefon. 1200px | center|link=https://help.simplybook.me/images/f/f8/Client_report_new_upd.png"
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<br><br>
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In the second tab, '''Message log''' you can:
I den anden fane, '''Meddelelseslog''', kan du:
*view promotional message log and messages statuses(sent, retry, new, sending, error);
*se loggen over reklamemeddelelser og meddelelsesstatusser (sendt, gentag, ny, sender, fejl);
*filter messages by:
*filtrere meddelelser efter:
<ol style="list-style-type: circle;">
<ol style="list-style-type: circle;">
<li>date range;</li>
<li>datointerval</li>
<li>status;</li>
<li>status</li>
<li>recipient name;</li>
<li>modtagerens navn;</li>
<li>sent via email or sms;</li>
<li>sendt via e-mail eller sms;</li>
<li>email address or phone number depending on the gateway.</li>
<li>e-mailadresse eller telefonnummer afhængigt af gatewayen.</li>
</ol>
</ol>
*retry sending the messages to customers;
*forsøg at sende beskederne til kunderne igen;
*export data to Excel or .csv (using the filters if needed).
*eksporter data til Excel eller .csv (brug filtre, hvis nødvendigt).
[[File:Message log report new.png|1200px|center|link=https://help.simplybook.me/images/3/37/Message_log_report_new.png]]
[[File:Message log report new.png|1200px|center|link=https://help.simplybook.me/images/3/37/Message_log_report_new.png]]
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<br><br>
The third tab, '''Contact widget report''' can be used when [[Contact Widget custom feature|contact widget custom feature]] is enabled and allows to:
Den tredje fane, '''Contact widget report''', kan bruges, når [[Contact Widget custom feature|den tilpassede kontaktwidget-funktion]] er aktiveret, og giver mulighed for at:
*view the list of messages left by clients or potential clients on the booking website and respond to them;
*se listen over beskeder, som kunder eller potentielle kunder har efterladt på bookingwebstedet, og svare på dem;
*filter messages by:
*filtrere beskeder efter:
<ol style="list-style-type: circle;">
<ol style="list-style-type: circle;">
<li>date range;</li>
<li>datointerval</li>
<li>client name;</li>
<li>klientnavn;</li>
<li>client phone;</li>
<li>kundens telefonnummer;</li>
<li>client email;</li>
<li>kundens e-mail;</li>
<li>message text.</li>
<li>beskedtekst.</li>
</ol>
</ol>
*export data to Excel or .csv (using the filters if needed).
*eksportér data til Excel eller .csv (brug filtre, hvis nødvendigt).
[[File:Contact widget report new.png|1200px|center|link=https://help.simplybook.me/images/4/48/Contact_widget_report_new.png]]
[[File:Contact widget report new.png|1200px|center|link=https://help.simplybook.me/images/4/48/Contact_widget_report_new.png]]
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= Liste over anmeldelser =
=Reviews list=
Du kan finde en liste over alle de tilbagemeldinger, dine kunder har efterladt, under Rapporter//Anmeldelser.<br>
You can find a list of all feedback posts your clients left in Reports//Reviews.<br>
I denne rapport kan du:
In this report you can:
*e filtrere anmeldelser efter:
*filter reviews by:
<ol style="list-style-type: circle;">
<ol style="list-style-type: circle;">
<li>client name;</li>
<li>klientnavn</li>
<li>subject;</li>
<li>emne</li>
<li>message;</li>
<li>besked</li>
<li>date range when the review was added;</li>
<li>datointerval, hvor anmeldelsen blev tilføjet;</li>
<li>rate.</li></ol>
<li>vurdering.</li></ol>
*export the reviews to Excel or .csv(use the filters if necessary and choose which columns to export);
*eksporter anmeldelserne til Excel eller .csv (brug filtrene, hvis nødvendigt, og vælg, hvilke kolonner der skal eksporteres).
*reply to your customers’ reviews (the replies will be visible to clients);
*Svar på dine kunders anmeldelser (svarene vil være synlige for kunderne).
*delete reviews if necessary.
*Slet anmeldelser, hvis nødvendigt.
[[File:Reviews report new.png|1200px | center|link=https://help.simplybook.me/images/9/97/Reviews_report_new.png]]
[[File:Reviews report new.png|1200px | center|link=https://help.simplybook.me/images/9/97/Reviews_report_new.png]]
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<!---
<!---
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=Voice bookings report=
= Voice bookings report =
If you are using [[Custom_Features#Voice_Bookings | Voice bookings]] custom feature you will be able to see all calls information in Reports//Voice bookings.<br>
If you are using [[Custom_Features#Voice_Bookings | Voice bookings]] custom feature you will be able to see all calls information in Reports//Voice bookings.<br>
In this report you can:
In this report you can:
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<li>client phone number.</li></ol>
<li>client phone number.</li></ol>
*export the information to Excel(use the filters if necessary).
*export the information to Excel(use the filters if necessary).
<nomobile>[[File:Voice_bookings_report.png | center]]</nomobile>
<nomobile>[[File:Voice_bookings_report.png|center]]</nomobile>
<mobileonly>[[File:M_voice_bookings_report.png | center]]</mobileonly>
<mobileonly>[[File:M_voice_bookings_report.png|center]]</mobileonly>
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