Campaign custom feature: Difference between revisions
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|title=Custom Features - SimplyBook.me | |title=Custom Features - SimplyBook.me | ||
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[[File:Campaign logo.png|100px|left]] The "Campaign" custom feature is an advanced tool designed for implementing mass marketing strategies and customer engagement across diverse communication channels. It enables companies to create and optimize advertising campaigns, delivering messages in a customer-friendly manner. During campaign creation, users can choose from various message types, such as SMS, emails, and push notifications. You can manually select clients, choose all clients at once, or send campaign messages to clients under specific tags using the Tags feature. This flexibility allows you to tailor communication strategies to the specific needs and preferences of your target audience. | [[File:Campaign logo.png|100px|left]] The "Campaign" custom feature is an advanced tool designed for implementing mass marketing strategies and customer engagement across diverse communication channels. It enables companies to create and optimize advertising campaigns, delivering messages in a customer-friendly manner. During campaign creation, users can choose from various message types, such as SMS, emails, and push notifications. You can manually select clients, choose all clients at once, or send campaign messages to clients under specific tags using the Tags feature. This flexibility allows you to tailor communication strategies to the specific needs and preferences of your target audience. | ||
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'''Video tutorial''' [[File:Youtube-Logo.png|link=https://youtu.be/BJeo3uWGUxs]] | '''Video tutorial''' [[File:Youtube-Logo.png|link=https://youtu.be/BJeo3uWGUxs]] | ||
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=How to Set Up and Use:= | =How to Set Up and Use:= | ||
1. Navigate to the Custom Features page -> "Business enhancements" section and click on the "Enable" button next to Campaigns.<br> | 1. Navigate to the Custom Features page -> "Business enhancements" section and click on the "Enable" button next to Campaigns.<br> | ||
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=Setting up a Campaign:= | =Setting up a Campaign:= | ||
1. Click on "Create new campaign", fill in the Campaign name, select the delivery method, and fill in the template for the chosen delivery method.<br> | 1. Click on "Create new campaign", fill in the Campaign name, select the delivery method, and fill in the template for the chosen delivery method.<br> | ||
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2. After clicking the “Save & Close” button, this campaign appears on the left in the list with the status “New”. | 2. After clicking the “Save & Close” button, this campaign appears on the left in the list with the status “New”. | ||
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=Post-launch Insights:= | =Post-launch Insights:= | ||
After the campaign is launched, you can not edit it anymore (only name can be changed and/or the content of push message page(the one the client sees after clicking on push notification).<br> | After the campaign is launched, you can not edit it anymore (only name can be changed and/or the content of push message page(the one the client sees after clicking on push notification).<br> | ||
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=Campaign Statuses:= | =Campaign Statuses:= | ||
There are different statuses you can receive after launching your campaign: | There are different statuses you can receive after launching your campaign: | ||
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<span style="color:#06adef; padding:5px; border-radius:5px;">New</span> - Campaign created, recipients specified, but campaign not launched<br> | <span style="color:#06adef; padding:5px; border-radius:5px;">New</span> - Campaign created, recipients specified, but campaign not launched<br> | ||
<span style="color:#00d38b; padding:5px; border-radius:5px;">Completed</span> - Campaign launched and ready for viewing statistics <br> | <span style="color:#00d38b; padding:5px; border-radius:5px;">Completed</span> - Campaign launched and ready for viewing statistics <br> | ||