Translations:Client mobile app/3/da: Difference between revisions

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Created page with ":<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Bemærk venligst! '''</span> *Når<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">du slår denne funktion til, vil den brugerdefinerede funktion <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">Client Login</span> også blive aktiveret;</span> * Det<span style="background-color:#ffe9e9; padding:5px;..."
 
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''';'''Sådan bruges
''';'''Sådan bruges
:1. Aktivér funktionen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> på siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> i afsnittet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span>.
:1. Aktivér funktionen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> på siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> i afsnittet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span>.
[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]].[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
<br><br>
<br><br>
:2. Og den er klar til brug. Nogle rapportmuligheder bliver tilgængelige for dig.
:2. Og den er klar til brug. Nogle rapportmuligheder bliver tilgængelige for dig.

Revision as of 11:54, 3 June 2025

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Message definition (Client mobile app)
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note! '''</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">When you turn this feature on <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Login_custom_feature|Client Login]]</span> custom feature will be enabled as well;</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">It currently works with weekly classes, modern and flexible <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layouts]]</span> only;</span>
*<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">The following functionality is not currently present in the client application: <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/News_custom_feature |News]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Photo_Gallery_custom_feature|Photo gallery]],</span>, Reviews, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Page_custom_feature|Custom page]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Google_Translate_custom_feature|Google translate]],</span> main page mode change, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#End_Time_Display|end time display]],</span> hiding images on booking steps, RTL orientation, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Contact_Widget_custom_feature|Contact widget]],</span> <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown#Slots_Colors|busy and available slots color adjustments]].</span></span>
<br><br><br><br>
:'''Video tutorials available '''
:*How to set up the Client mobile app <p><youtube>_3pW171iAjA</youtube></p>
:*How to use the Client mobile app <p><youtube>SElfM29hWOo</youtube></p>
<br><br>
;'''How to use'''
:1. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Client mobile app</span> feature on your <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Custom features</span> page in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Business enhancements</span> section.
[[File:Client app enable path redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cb/Client_app_enable_path_redesigned.png]]
<br><br>
:2. And it is ready to use. Some reports options become available to you.
[[File:Client app free verion redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/e/ef/Client_app_free_verion_redesigned.png]]
<br><br>
:3.'''(available for Premium subscriptions only)''' Add own application name, set brand color, select the preferable <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/How_to_change_the_way_time_slots_are_shown|calendar layout]]</span>, upload the logo and banner images.
:It is important to use square image for the logo, different dimensions will not be saved.
:As well we recommend using brighter and/or darker colors for background for better customer experience.
[[File:Client app options paid redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/8/8d/Client_app_options_paid_redesigned.png]]
<br><br>
:4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">banner.</span>
:(Invitation installation banner may not be displayed in built-in mobile browsers, it is recommended to use Chrome instead)<br>
:<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' IOS devices users will need to open your booking website in full Safari version to have the installation invitation banner and then simply use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add to home screen</span> option.</span>
[[File:Installation client app upd.jpg|border|center]]
<br><br>
:5. As the result they will be able to book online, see their appointments(this option is available even in offline mode), <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Client_Rescheduling_custom_feature|reschedule]]</span> or cancel them,  buy <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Coupons_and_Gift_Cards_custom_feature|gift cards]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Membership_custom_feature|memberships]]</span> and <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Packages_custom_feature|packages]],</span> view <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Accept_payments_custom_feature|invoices]]</span> and update own details if necessary.
[[File:Start page client app upd.jpg|border|center]]
<br><br><br><br>
;'''Push notifications'''
*Users can also get push notifications about new bookings or cancellations on their devices.
:For that it will only be necessary to enable notifications in the application after sign up/sign in and in a standard system dialogue.
[[File:Notifications client app upd.jpg|border|center]]
<br><br>
:In case the notifications are turned on, but the push messages do not come it is necessary to check if Chrome system notifications(Android) or Safari(IOS) are enabled inside the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">device settings.</span>
[[File:Client app notifications system.png|border|center]]
<br><br>
*From '''admin side''' it is possible to see all push notifications sent to customers in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Push notifications</span> as well as whether they were received and clicked by client.
[[File:Client app push notifications report redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/c/cc/Client_app_push_notifications_report_redesigned.png]]
<br><br><br><br>
Bemærk venligst!





Videovejledninger tilgængelige
  • Sådan opsættes klientens mobilapp
  • Sådan bruges klientens mobilapp .



;Sådan bruges

1. Aktivér funktionen Client mobile app på siden Custom features i afsnittet Business enhancements.



2. Og den er klar til brug. Nogle rapportmuligheder bliver tilgængelige for dig.



3.(kun tilgængelig for Premium-abonnementer ) Tilføj dit eget applikationsnavn, indstil brandfarve, vælg det foretrukne kalenderlayout, upload logo og bannerbilleder.
Det er vigtigt at bruge et kvadratisk billede til logoet, andre dimensioner vil ikke blive gemt.
Vi anbefaler også at bruge lysere og/eller mørkere farver til baggrunden for at få en bedre kundeoplevelse.

.png



4. Send URL'en til dit bookingwebsted (banneret vises ikke på widgets) til dine kunder, så de kan installere applikationen på deres telefoner ved at klikke på det tilsvarende banner.
(Installationsbanneret for invitationen vises muligvis ikke i indbyggede mobilbrowsere, det anbefales at bruge Chrome i stedet).
Bemærk venligst! Brugere af IOS-enheder skal åbne dit bookingwebsted i den fulde Safari-version for at få vist banneret med installationsinvitationen og derefter blot bruge indstillingen Tilføj til startskærm



5. Som resultat vil de kunne booke online, se deres aftaler (denne mulighed er tilgængelig selv i offline-tilstand), omlægge eller aflyse dem, købe gavekort, medlemskaber og pakker, se fakturaer og opdatere egne oplysninger, hvis det er nødvendigt.

app upd.





;Push-meddelelser

  • Brugere kan også få push-meddelelser om nye bookinger eller aflysninger på deres enheder.
Til det er det kun nødvendigt at aktivere meddelelser i applikationen efter tilmelding/login og i en standard systemdialog.



Hvis notifikationerne er slået til, men push-beskederne ikke kommer, er det nødvendigt at kontrollere, om Chrome-systemnotifikationer (Android) eller Safari (IOS) er aktiveret i enhedens indstillinger.



  • Fra administratorsiden er det muligt at se alle push-notifikationer, der er sendt til kunder i Rapporter -> Push-notifikationer, samt om de blev modtaget og klikket på af kunden.

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