Translations:Custom Domain custom feature/7/en: Difference between revisions

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:3. Then in your Domain controller, you need to find where you set the DNS records and set A-record to IP mentioned in this feature settings.
:3. In your Domain controller, you need to find where you set the DNS records and set A-record to IP mentioned in this feature settings.
:'''Please note!''' AAAA (IPv6) record must not be set, otherwise SSL certificate cannot be issued.
:'''Please note!''' AAAA (IPv6) record must not be set, otherwise SSL certificate cannot be issued.
[[File:Custom domain settings overview redesigned.png|1200px | center|link=https://help.simplybook.me/images/5/5b/Custom_domain_settings_overview_redesigned.png]]
[[File:Custom domain settings overview redesigned.png|1200px | center|link=https://help.simplybook.me/images/5/5b/Custom_domain_settings_overview_redesigned.png]]

Latest revision as of 08:45, 1 June 2026

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Message definition (Custom Domain custom feature)
:3. In your Domain controller, you need to find where you set the DNS records and set A-record to IP mentioned in this feature settings.
:'''Please note!''' AAAA (IPv6) record must not be set, otherwise SSL certificate cannot be issued.
[[File:Custom domain settings overview redesigned.png|1200px | center|link=https://help.simplybook.me/images/5/5b/Custom_domain_settings_overview_redesigned.png]]
<br><br>
:After A-records are set enter domain name you wish to use in its settings and save.<br>
:Then we will automatically receive the request and apply the settings on our side(it may take some time - usually around 24-48h). As soon as they are applied your domain name starts working for the booking site.<br><br>
:''If you wish to change Custom Domain name to different one from the one set before it can be done for additional price as new SSL certificates need to be created. There will be a button in this custom feature settings that will allow you to process the change if needed. For additional information please contact support.''
<br><br>
3. In your Domain controller, you need to find where you set the DNS records and set A-record to IP mentioned in this feature settings.
Please note! AAAA (IPv6) record must not be set, otherwise SSL certificate cannot be issued.



After A-records are set enter domain name you wish to use in its settings and save.
Then we will automatically receive the request and apply the settings on our side(it may take some time - usually around 24-48h). As soon as they are applied your domain name starts working for the booking site.

If you wish to change Custom Domain name to different one from the one set before it can be done for additional price as new SSL certificates need to be created. There will be a button in this custom feature settings that will allow you to process the change if needed. For additional information please contact support.



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