Bookings on Facebook: Difference between revisions
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==How to use Facebook Chat bot== | ==How to use Facebook Chat bot== | ||
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''Please note!'' Facebook bot provides only basic functionality, so for example payments, client login, memberships, approve bookings, etc are not working there.<br> | '''Please note!''' Facebook bot provides only basic functionality, so for example payments, client login, memberships, approve bookings, etc are not working there.<br> | ||
Contact support for more details. | Contact support for more details. | ||
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:3. Log into the [https://developers.facebook.com/ Facebook Developer Console]. | :3. Log into the [https://developers.facebook.com/ Facebook Developer Console]. | ||
[[File: | [[File:Facebook developers login new.png | center]] | ||
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:4. Click on My Apps in the upper right-hand corner and choose to "Add a New App" | :4. Click on My Apps in the upper right-hand corner and choose to "Add a New App" | ||
[[File: | [[File:Fb create new app.png | center]] | ||
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:5. Enter a name and contact email address and click on "Create App ID". | :5. Enter a name and contact email address and click on "Create App ID". | ||
[[File: | [[File:Create new app id new.png | center]] | ||
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:6. On the next page | :6. On the next page you will see scenarios. Please skip this step. | ||
[[File: | [[File:Fb bot skip step.png | center]] | ||
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:7. | :7. Add all basic information about your company and bot, required links, an icon as well as GDPR related information if necessary. | ||
[[File: | [[File:Fb bot add basic details.png | center]] | ||
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:8. | :8. Then please click on "+" near "Products" on the left-side. | ||
[[File: | [[File:Fb bot products path.png | center]] | ||
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:9. | :9. Scroll the page you see a little bit and click the "Set Up" button for the Messenger option. | ||
[[File: | [[File:Fb bot messenger path.png | center]] | ||
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:10. | :10. Under the Token Generation section, choose one of your Facebook pages, copy the token you get. | ||
[[File: | [[File:Fb bot token copy.png | center]] | ||
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:11. | :11. This will generate a Page Access Token. Enter it in Simplybook.me Facebook bot settings. | ||
[[File:Fb bot token paste.png | center]] | |||
[[File: | |||
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: | :12. Click the Setup Webhooks button under the Webhooks section and enter Callback URL and Verify token. | ||
[[File: | [[File:Fb bot setup webhooks.png | center]] | ||
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:14. | :13. Check the messages and messaging_postbacks options under Subscription Fields. | ||
[[File:Fb bot setup webhooks step 2.png | center]] | |||
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:14. Click "Verify and Save" button. | |||
:15. Scroll to “App Review for Messenger” block, select the first option “pages_messaging” and add the details requested there. | |||
[[File:Pages messaging add.png | center]] | |||
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[[File:Fb bot submission step 1.png | center]] | |||
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:16. You can use the same details as on this image. | |||
[[File:Fb bot submission step 2.png | center]] | |||
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:17. Submit your app for review. | |||
[[File:Fb bot submission step 3.png | center]] | |||
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:18. You can also make your app live for approved users to test. | |||
:It will become available to all your page visitors after Facebook approval. | |||
[[File:Fb bot make app public.png | center]] | |||
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:19. It may take some time for Facebook to approve your application and your clients will be able to book using the chat bot. | |||
:Here you can see how approved request will look like<br> | |||
[[File:Bot approved.png | center]] | [[File:Bot approved.png | center]] | ||
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