Adjusting notifications: Difference between revisions
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==Accept payments== | ==Accept payments== | ||
Allows to send: | Allows to send: | ||
* Invoices to clients | * Invoices to clients(email template) | ||
* Notifications about unsuccessful payments to client | * Notifications about unsuccessful payments to client(Email template) | ||
* Notifications about unsuccessful payments to company | * Notifications about unsuccessful payments to company(Email template) | ||
All these templates can be edited in Custom features -> Accept payments -> Settings -> Email template settings. | All these templates can be edited in Custom features -> Accept payments -> Settings -> Email template settings. | ||
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==Multiple bookings== | ==Multiple bookings== | ||
Has own templates for: | Has own templates for: | ||
* Booking confirmation notification to client | * Booking confirmation notification to client(Email and SMS templates) | ||
* Booking reminder notification to client | * Booking reminder notification to client(Email and SMS templates) | ||
Both types are automatically applied when this custom feature is enabled and the clients makes a batch of appointments at once using "Add another service" button at checkout. | Both types are automatically applied when this custom feature is enabled and the clients makes a batch of appointments at once using "Add another service" button at checkout. | ||
The templates texts can be adjusted in Custom features -> Multiple bookings -> On the right side of the page. | The templates texts can be adjusted in Custom features -> Multiple bookings -> On the right side of the page. | ||
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==Group bookings== | ==Group bookings== | ||
Has special templates for the following types: | Has special templates for the following types: | ||
* Booking confirmation notification to client | * Booking confirmation notification to client(Email and SMS templates) | ||
* Booking reminder notification to client | * Booking reminder notification to client(Email and SMS templates) | ||
* Booking confirmation notification to provider | * Booking confirmation notification to provider(Email and SMS templates) | ||
* Booking reminder notification to provider | * Booking reminder notification to provider(Email and SMS templates) | ||
They will be automatically applied when this custom feature is enabled and the client books an appointment selecting several participants on the service step of the booking process. | They will be automatically applied when this custom feature is enabled and the client books an appointment selecting several participants on the service step of the booking process. | ||
All the templates can be adjusted in Custom features -> Group bookings -> on the right side of the page. | All the templates can be adjusted in Custom features -> Group bookings -> on the right side of the page. | ||
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==Book Soon notification system== | ==Book Soon notification system== | ||
Allows to send reminders to come again to the clients who have booked before.<br> | Allows to send reminders to come again to the clients who have booked before.<br> | ||
The templates can be set in Custom features -> Book Soon notification system -> Settings -> "Add new" to create a new template. | The templates can be set in Custom features -> Book Soon notification system -> Settings -> "Add new" to create a new template(Email and SMS). | ||
You can create numerous specific templates for certain service(s)/provider(s) and they will be sent when the indicated time has passed from the client appointment. | You can create numerous specific templates for certain service(s)/provider(s) and they will be sent when the indicated time has passed from the client appointment. | ||
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==Coupons & Gift cards== | ==Coupons & Gift cards== | ||
Can send specific notifications for the following cases: | Can send specific notifications for the following cases: | ||
* the client purchases a gift card on the booking website | * the client purchases a gift card on the booking website(Email and SMS templates) | ||
This notification template can be enabled/disable and edited in Custom features -> Coupons & Gift Cards -> on the right side of the page. | This notification template can be enabled/disable and edited in Custom features -> Coupons & Gift Cards -> on the right side of the page. | ||
As well if you manually issue gift card or coupon to your client(s) the template that will be used in this case can be access in Manage -> Coupons&Gift Cards -> Issue the gift card / Send coupon message for the desired gift-card/coupon -> Send Email/Send | As well if you manually issue gift card or coupon to your client(s) the template that will be used in this case can be access in Manage -> Coupons&Gift Cards -> Issue the gift card / Send coupon message for the desired gift-card/coupon -> Send Email/Send SMS. | ||
<br><br> | <br><br> | ||
==Client mobile app== | ==Client mobile app== | ||
In case this feature is enabled and the client has allowed notifications, the mobile application will send booking-related push notifications.<br> | |||
There is no place to edit the template, but you can view the notifications report in Reports -> Notification report. | |||
'''Please note!''' You need to have enough push notifications credits to be able to send such notifications to clients | |||
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==Admin mobile app== | ==Admin mobile app== | ||