How to Cancel SimplyBook.me subscription: Difference between revisions
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* Choose a different plan that better suits your needs. | * Choose a different plan that better suits your needs. | ||
* Keep your account on hold until you need it again. | * Keep your account on hold until you need it again. | ||
* Get a more simplified booking solution [https://simplymeet.me/ SimplyMeet.me] if SimplyBook.me is too extensive for your needs | * Get a more simplified booking solution <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me]</span> if SimplyBook.me is too extensive for your needs | ||
We're here to provide a seamless and flexible experience. If you have any questions or need assistance, our support team is ready to help. | We're here to provide a seamless and flexible experience. If you have any questions or need assistance, our support team is ready to help. | ||
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Please follow the next steps to cancel your recurring payment:<br> | Please follow the next steps to cancel your recurring payment:<br> | ||
:1. Navigate to Plans & Prices -> Payment history page in your account. | :1. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans & Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment history</span> page in your account. | ||
:2. In the Recurring payment profiles please click on three dots actions menu next to your active recurring profile. | :2. In the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Recurring payment profiles</span> please click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">three dots</span> actions menu next to your active recurring profile. | ||
:3. Select Cancel recurring and confirm. | :3. Select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel recurring</span> and confirm the action. | ||
:4. As a result there will be no further charges. You will be able to use all the options till the current period expires.<br> | :4. As a result there will be no further charges. You will be able to use all the options till the current period expires.<br> | ||
:You will be able to buy the desired plan in Plans & Prices -> Subscriptions at any time and set a new recurring profile for a seamless system use. | :You will be able to buy the desired plan in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans & Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> at any time and set a new recurring profile for a seamless system use. | ||
[[File:Cancel recurring payment redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]] | [[File:Cancel recurring payment redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]] | ||
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'''Please note!''' It is not possible to downgrade to a free plan. | '''Please note!''' It is not possible to downgrade to a free plan. | ||
:1. Navigate to Plans & Prices -> Payment history page in your account. | :1. Navigate to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans & Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment history</span> page in your account. | ||
:2. In the Recurring payment profiles please click on the three dots actions menu next to the active profile. | :2. In the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Recurring payment profiles</span> please click on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">three dots</span> actions menu next to the active profile. | ||
:3. Select Cancel recurring and confirm. | :3. Select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel recurring</span> and confirm. | ||
[[File:Cancel recurring payment redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]] | [[File:Cancel recurring payment redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]] | ||
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:4. Go back to Plans & Prices -> Subscriptions and click on Buy under the desired plan. | :4. Go back to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Plans & Prices</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Subscriptions</span> and click on Buy under the desired plan. | ||
[[File:Buy subscription path redesigned.png|1200px|center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]] | [[File:Buy subscription path redesigned.png|1200px|center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]] | ||
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==Need a simpler solution?== | ==Need a simpler solution?== | ||
Please contact our support either in LiveChat directly from your account or send an email to [mailto:support@simplybook.me support@simplybook.me] and we will be happy to help you to choose the best matching plan for your business.<br><br> | Please <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">contact our support</span> either in LiveChat directly from your account or send an email to <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[mailto:support@simplybook.me support@simplybook.me]</span> and we will be happy to help you to choose the best matching plan for your business.<br><br> | ||
You can also check our [https://simplymeet.me/ SimplyMeet.me] solution, a simple meeting scheduling tool with easy setup and a variety of tools at your disposal. | You can also check our <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[https://simplymeet.me/ SimplyMeet.me]</span> solution, a simple meeting scheduling tool with easy setup and a variety of tools at your disposal. | ||
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==How to delete the account== | ==How to delete the account== | ||
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If you are sure that you want to delete the account please follow these simple steps: | If you are sure that you want to delete the account please follow these simple steps: | ||
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Go to Settings and click on "Delete account. | Go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Settings</span> and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Delete account.</span> | ||
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Select the reason for deletion, confirm your agreement for data deletion, and proceed with the action. | Select the reason for deletion, confirm your agreement for data deletion, and proceed with the action. | ||