Instructies voor het toevoegen van e-mailadressen aan de witte lijst

Hier zijn een paar dingen die u kunt doen om ervoor te zorgen dat u alle belangrijke e-mails van het team bij SimplyBook.me ontvangt.

U kunt systeemmeldingen verwachten, zoals wanneer uw abonnement moet worden verlengd, meldingen over boekingen en nuttige informatie over hoe u het meeste uit uw SimplyBook.me-dienst kunt halen.

Hoe goed technologie ook is, ze is niet perfect. Soms zien e-mailsystemen en internetproviders legitieme e-mails ten onrechte als spam. Om ervoor te zorgen dat u geen belangrijke communicatie van ons mist, neemt u de volgende stappen:

Please whitelist any emails that come from the @simplybook.me domain.

Why? Because that tells your email service or program that you actually want emails from this domain, so that they can then make sure you get them.

How? Well, this differs between email services and programs but below you can see information about some of the main ones. If you aren’t using one of these, please refer to the help section for your service for information.

Using Gmail or Gsuite

Filter messages from @simplybook.me and tell the system to never send it to spam:

1. Go to Settings (click the gear icon at the top to the right)

2. Select the ‘Filters and Blocked Addresses’ tab

3. Towards the bottom of the tab, click the ‘Create a new filter’ link.

4. In the ‘From’ field write @simplybook.me.

5. Click ‘Create filter with this search’ to the bottom right of the window.

6. Tick the box next to ‘Never send it to Spam’.

7. Click the blue button that says ‘Create filter’.

Great! Now you won’t miss anything from us!

And to ensure that our emails don’t get lost in that Updates or Promotions tab:

1. Find an email from SimplyBook.me in your inbox

2. Click and drag it to the Primary tab in your inbox

3. You’ll be asked whether you want to do this for future emails, so tell them “yes”

Using Yahoo! mail

1. When you open an email message, hover your mouse on the Sender's name.

2. Click the the three dots in the Sender's info window that appears and click “Add to contacts”.

3. When "Add Contact" form comes up, click "Save".

Using Mac Mail

1. From the top menu select Mail > Preferences

2. Then select the “Rules” icon, click “Add Rule” and type a name for the rule in the description field. Use the following settings:

3. “If any of the following conditions are met: From Contains”. In the text field besides “Contains” type @simplybook.me

4. Select “Move Message” and “Inbox” from the drop down menus and then click OK to save the rule.

Using Outlook

1. Right-click on the message in your inbox.

2. Select “Junk E-mail” from the menu.

3. Click “Never Block Sender” or "Never Block Sender's Domain (@example.com)".

Great, you’re all set! We look forward to being in touch and seeing your business blossom!