Online Video Meetings Custom Feature

Use this feature to easily create meeting links for your clients and meet them online using video or phone

We also recommend enabling Client Login feature for the smooth client experience in joining the meetings as there may be errors if they try to join within a separate browser session.



Video tutorial available

How to use

1. Enable Online meetings custom feature in your SimplyBook.me account.

2. Login to Microsoft Azure portal and your Microsoft Teams account with the user that is a member of your organization in MS Azure.

(Or create the accounts there)

Please note! It is not possible to connect personal/private Microsoft Teams account to the system, it should be related to an organization via Microsoft Azure.

3. Add Microsoft Teams in MS Azure -> Azure Active Directory -> Enterprise applications.

4. Make sure that you have all necessary users added in MS Azure with access to this application as well as on MS Teams side.

5. On SimplyBook.me side please click on Meeting services block and choose Authorization near Microsoft Teams”.

Connect your Microsoft account.

6. For the services/classes you wish to conduct online meetings switch the option Enable as online meeting service/class on in Manage -> Services -> click on service name -> More options
(in Manage -> Classes -> click on class name -> More options if you are using Classes feature)

7. When the clients book such a service/class there will be online meeting link on My bookings page for the associated booking. When the appointment time comes the clients will be able to follow it to access the meeting.

For admin side it will be possible to follow the link from booking info popup form in Calendar or in Reports -> Booking details.

8. (optonal) You can add online meetings link to provider and client notification templates so that both sides receive them with the booking details.
To do that please navigate to Settings -> Email and sms settings (or Custom features -> Flexible notifications -> Manage if you have customized notifications per service and/or provider).

9. By default your MS Teams account that you have connected in Step#6 will be used to generate meetings links, but if you have several employees in your company, they are added to SimplyBook.me side as providers and users and you wish them to use own MS Teams accounts for their online services/classes they need to log in to SimplyBook.me system under their credentials and connect their accounts in Custom features -> Online meetings.

10. Once they have connected own accounts you will be able to see this information in Custom features -> Online meetings -> Meeting providers&Meeting services.

Please note! It is only possible to manually start a meetings for the users that have admin, senior employee or junior employee(connected to specific provider) rights.