Mobiele app voor klanten

Laat uw klanten uw eigen gepersonaliseerde klanten-app downloaden. Met de app op hun mobiel kunnen ze eenvoudig boeken, verzetten, pakketten, lidmaatschappen en cadeaubonnen kopen en hebben ze rechtstreeks vanaf hun telefoon toegang tot uw bedrijf.

De klantenapp is beschikbaar voor alle betalende SimplyBook.me-gebruikers die Client Login gebruiken , en als u een premium abonnement hebt, kunt u de app personaliseren met uw eigen logo en merkkleur. Vraag uw klanten om naar uw boekingswebsite te gaan op een mobiel apparaat en vanaf daar worden ze uitgenodigd om de app te downloaden op hun mobiel.
Zo simpel is het!

Client Mobile App werkt als een Progressive Web App (PWA), wat betekent dat de app niet kan worden gedownload uit traditionele app stores zoals de App Store of Play Market. In plaats daarvan hebben je klanten rechtstreeks toegang tot de functies van de app via een webbrowser op hun mobiele apparaten. Deze aanpak biedt flexibiliteit, eenvoudige updates en compatibiliteit op verschillende apparaten.

Please note!

• When you turn this feature on Client Login custom feature will be enabled as well;
• It currently works with weekly classes, modern and flexible calendar layouts only;
• The following functionality is not currently present in the client application: News, Photo gallery,, Reviews, Custom page, Google translate, main page mode change, end time display, hiding images on booking steps, RTL orientation, Contact widget, busy and available slots color adjustments.

Video tutorials available

• How to set up the Client mobile app
• How to use the Client mobile app

How to use

1. Enable Client mobile app feature on your Custom features page in Business enhancements section.

2. And it is ready to use. Some reports options become available to you.

3.(available for Premium subscriptions only) Add own application name, set brand color, select the preferable calendar layout, upload the logo and banner images.

It is important to use square image for the logo, different dimensions will not be saved.

As well we recommend using brighter and/or darker colors for background for better customer experience.

4. Send your booking website URL(banner is not shown on widgets) to your clients so that they will be able to install the application on their phones by clicking on the corresponding banner.

(Invitation installation banner may not be displayed in built-in mobile browsers, it is recommended to use Chrome instead)

Please note! IOS devices users will need to open your booking website in full Safari version to have the installation invitation banner and then simply use Add to home screen option.

5. As the result they will be able to book online, see their appointments(this option is available even in offline mode), reschedule or cancel them, buy gift cards, memberships and packages, view invoices and update own details if necessary.

Push notifications

• Users can also get push notifications about new bookings or cancellations on their devices.

For that it will only be necessary to enable notifications in the application after sign up/sign in and in a standard system dialogue.

In case the notifications are turned on, but the push messages do not come it is necessary to check if Chrome system notifications(Android) or Safari(IOS) are enabled inside the device settings.

• From admin side it is possible to see all push notifications sent to customers in Reports -> Push notifications as well as whether they were received and clicked by client.