Revision as of 14:06, 10 February 2023 by Admin (talk | contribs) (Created page with "{{#seo: |title=Anti-Fraud/Spam Protection Custom Feature - SimplyBook.me |titlemode=append |keywords=faq, frequently asked questions, booking software, appointment system ques...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Anti-Fraud/Spam Protection Custom Feature

From SimplyBook.me
Booking restriction plugin icon.png


This is an Anti-Fraud/Spam Protection feature. It enables administrators to limit the number of bookings that can be made from the same email, phone, and IP address. The feature provides various options, such as setting the maximum number of bookings, defining the time period in which these bookings can be made, and the ability to block or flag suspected fraudulent activities. This feature helps to prevent fraudulent or spammy bookings and protects the system's integrity, ensuring a smooth and trustworthy booking experience for legitimate customers.



How to use


1. Enable Anti-Fraud/Spam Protection on your Custom features page -> Security & Data protection section.

Booking restriction plugin enable path.png



2. In the first Main configuration section you can decide on the error message text that will be shown on the client side if the limit is reached, enable Disallow disposable emails option if you would like to prohibit the use of such emails, add IP addresses that should be always allowed to book from(in case you plan to use limits by IP).

Booking restriction plugin settings 1.png



3. The next section Limits allows you to set the specific limits by client(available with Client Login custom feature enabled only), by IP address, by email address or phone number. You can use any option or several of them at the same time. Please note! If you have some IP addresses as whitelisted, the other limitations(by email, phone or client if they are set) will still apply for such client.

Booking restriction plugin settings 2.png



4. When the limit is reached there will be the error message shown on the client side. (default text used in the example below)

Booking restriction client side.png