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<languages/>
{{#seo:
|title=Frequently Asked Questions about the Popular Appointment Booking System Scheduler SimplyBook.me
<div lang="en" dir="ltr" class="mw-content-ltr">
|description=Visit the SimplyBook.me Help Center for detailed guides, FAQs, and troubleshooting assistance. Get the help you need!
</div>
|titlemode=append
|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content
}}
<div lang="en" dir="ltr" class="mw-content-ltr">
<nomobile>
<br/>
{| 
|- style="height:280px; vertical-align:top;"
| style="width:33%;" |
<div class="getting-started">
<span style="font-size:x-large;">[[Special:MyLanguage/Getting started|Getting started]]</span></div>
*<div class="article">[https://www.youtube.com/watch?v=TdvpW6XiuW8| SimplyBook.me at a Glance]</div>
*<div class="article">[https://simplybook.me/en/booking-system-features Our features]</div>
*<div class="article">[https://www.youtube.com/watch?v=Wm_1dRAZgZo Cluster Solution]</div>
*<div class="article">[[Special:MyLanguage/Brief overview of the system|Brief overview of the system]]</div>
*<div class="article">[[Special:MyLanguage/Adding_services,_providers_and_availability(new_interface) | Adding services and providers]]</div>
*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features | Selecting Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
*<div class="article">[[Special:MyLanguage/Adding other users to the system|Adding other users to the system]]</div>
*<div class="article">[[Special:MyLanguage/Importing the list of clients|Importing the list of clients]]</div>
*<div class="article">[[Special:MyLanguage/Login and password|Login and password]]</div>
*<div class="article">[https://www.youtube.com/watch?v=64Mf8Ve4LYM How SimplyBook.me security works]</div>
*<div class="article">[[Special:MyLanguage/How to delete account|How to delete account]]</div>
*<div class="article">[[How to Cancel SimplyBook.me subscription|How to cancel subscription]]</div>
*<div class="article">[[Special:MyLanguage/How_to_unblock_account| How to unblock the account]]</div>
<br>
|style="width:33%;" |
<div class="booking-website">
<span style="font-size:x-large;">[[Special:MyLanguage/Booking website|Booking website]]</span></div>
*<div class="article">[[Special:MyLanguage/Time slots are not showing up|Time slots are not showing up]]</div>
*<div class="article">[[Special:MyLanguage/Where to change my info|Where to change my info]]</div>
*<div class="article">[[Special:MyLanguage/Adjust_your_terminology/language | Adjusting your language]]</div>
*<div class="article">[[Special:MyLanguage/Design |Adjusting Design & Calendar layouts]]</div>
*<div class="article">[[Special:MyLanguage/Client_mobile_app |Client Mobile Application]]</div>
*<div class="article">[[Special:MyLanguage/Remove Elements from booking page|Remove Elements from booking page]]</div>
*<div class="article">[[Special:MyLanguage/Add elements to booking page|Add elements to booking page]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]</div>
*<div class="article">[[Special:MyLanguage/First_and_Last_Names| Ask for First and Last Name in separate fields]]
*<div class="article">[[Special:MyLanguage/Categories and Locations|Categories and Locations]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features#Accept_Payments| Accepting Payments]]</div>
*<div class="article">[[Special:MyLanguage/Adjusting_client_invoices|Adjusting client invoices]]</div>
| style="width:33%;" |
<div class="time-settings">
<span style="font-size:x-large;">[[Special:MyLanguage/Time settings|Time settings]]</span></div>
*<div class="article">[[Special:MyLanguage/How_to_set_my_availability| How to set my availability]]</div>
*<div class="article">[[Special:MyLanguage/Time and date settings|Time and date settings]]</div>
*<div class="article">[[Special:MyLanguage/I_have_clients_in_different_time_zones | Time Zones]]</div>
*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
*<div class="article">[[Special:MyLanguage/Need_to_change_interval_(timeframe)| Change interval]]</div>
*<div class="article">[[Special:MyLanguage/Events (services on particular dates)|Events (services on particular dates)]]</div>
*<div class="article">[[Special:MyLanguage/Recurring_services(packs)| Recurring services (packs)]]</div>
*<div class="article">[[Special:MyLanguage/Buffer time|Buffer time]]</div>
*<div class="article">[[Special:MyLanguage/Book days|Book days]]</div>
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
|- style="height:220px; vertical-align:top;"
| style="width:33%;" |
<div class="prices-and-purchases">
<span style="font-size:x-large;">[[Special:MyLanguage/Prices and purchases|Prices and purchases]]</span></div>
*<div class="article">[[Special:MyLanguage/My subscription and how to renew|My subscription and how to renew]]</div>
*<div class="article">[[Special:MyLanguage/How_to_get_invoice | How to get invoice]]</div>
*<div class="article">[[Special:MyLanguage/Important for Free accounts|Important for Free accounts]]</div>
*<div class="article">[[Special:MyLanguage/SMS Pricing|SMS Pricing]]</div>
*<div class="article">[[Special:MyLanguage/Additional_Bookings | Additional Bookings]]</div>
*<div class="article">[[Special:MyLanguage/Link removal and custom domain | Link Removal and Custom Domain]]</div>
*<div class="article">[[Special:MyLanguage/Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]]</div>
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
| style="width:33%;" |
<div class="custom-features">
<span style="font-size:x-large;">[[Special:MyLanguage/Custom_Features |Custom Features]]</span></div>
*<div class="article">[[Special:MyLanguage/Custom Features | The list of all Custom Features with instructions]]</div>
*<div class="article">[[Special:MyLanguage/How to enable custom feature | How to enable Custom Feature]]</div>
*<div class="article">[[Special:MyLanguage/Custom Features by category | Custom Features by Functionality Category]]</div>
*<div class="article">[[Special:MyLanguage/Popular_custom_features_by_business_category | TOP 10 Custom Features per Business Category]]</div>
*<div class="article">[[Special:MyLanguage/Custom Features dependent on other Custom Features|Custom Features dependent on other Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/What Custom Features do not work with each other|What Custom Features do not work with each other]]</div>
| style="width:33%;" |
<div class="calendar-and-bookings">
<span style="font-size:x-large;">[[Special:MyLanguage/Calendar & Bookings|Calendar & Bookings]]</span></div>
*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
*<div class="article">[[Special:MyLanguage/ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]</div>
*<div class="article">[[Special:MyLanguage/Calendar_Notes| Using notes & Blocking times]]</div>
*<div class="article">[[Special:MyLanguage/Booking_reports| Booking reports]]</div>
*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]</div>
*<div class="article">[[Special:MyLanguage/How_to_add_Google_Meet_links_to_appointments| Google Meet online appointments]]</div>
*<div class="article">[https://www.youtube.com/watch?v=W06A1SLDtAY How to use admin app]</div>
<br>
|- style="height:220px; vertical-align:top;"
| style="width:33%;" |
<div class="tips-for-business">
<span style="font-size:x-large;">[[Special:MyLanguage/Tips for your business | Other]]</span></div>
*<div class="article">[[Memberships vs Packages: Choosing the Right Custom Feature for Your Business]]</div>
*<div class="article">[https://www.youtube.com/watch?v=wWY7y-bFevo How to use the SimplyBook.me Marketing Suite]</div>
*<div class="article">[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace]</div>
*<div class="article">[https://www.youtube.com/watch?v=TlHJdfDlEjI| How to list your services on our marketplace]</div>
*<div class="article">[https://youtu.be/o8RV15jw1-8| How to use the SimplyBook.me Marketing Suite]</div>
*<div class="article">[[Special:MyLanguage/Statistics_%26_Analytics| Statistics Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/Business_enhancements| Business enhancement Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/Tips for specific businesses|Tips for specific businesses]]</div>
*<div class="article">[[Special:MyLanguage/1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]</div>
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
| style="width:33%;" |
<div class="integration">
<span style="font-size:x-large;">[[Special:MyLanguage/Integration|Integration]]</span></div>
*<div class="article">[[Special:MyLanguage/SBPay.me | SBPay.me]]</span></div>
*<div class="article">[[Special:MyLanguage/Widgets for your own website|Widgets for your own website]]</div>
*<div class="article">[https://simplydemowidgets.mozello.com/ Widget examples]</div>
*<div class="article">[[Special:MyLanguage/Bookings on Facebook |Bookings on Facebook and Instagram]]</div>
*<div class="article">[[Special:MyLanguage/WordPress_integration | WordPress integration]]</div>
*<div class="article">[[Special:MyLanguage/Bookings on Facebook | Facebook CTA button and widget]]</div>
*<div class="article">[[Special:MyLanguage/Other Integrations|Other Integrations]]</div>
*<div class="article">[[Special:MyLanguage/Own domain | Custom Domain]]</div>
|style="width:33%;" |
<div class="for-developers">
<span style="font-size:x-large;">[[Special:MyLanguage/API| For developers]]</span></div>
*<div class="article">[[Special:MyLanguage/API| API documentation]]</div>
*<div class="article">[https://simplybook.me/api/explorer API Explorer]</div>
*<div class="article">[https://simplybook.me/api/doc#getToken API tokens]</div>
*<div class="article">[https://help.simplybook.me/index.php/User_API_guide API guide]</div>
*<div class="article">[https://simplybook.me/en/api/developer-api/tab/rest_api REST API]</div>
<br>
<div class="video">
<span style="font-size:x-large;">[[Special:MyLanguage/Video|Video]]</span></div>
*<div class="article">[https://www.youtube.com/c/SimplyBookme-booking-system YouTube]</div>
|}
</nomobile>
<mobileonly>
{| 
<div class="column">
<div class="getting-started">
<span style="font-size:x-large;"> [[Special:MyLanguage/Getting started|Getting started]]</span></div>
*<div class="article">[https://www.youtube.com/watch?v=TdvpW6XiuW8| SimplyBook.me at a Glance]</div>
*<div class="article">[https://simplybook.me/en/booking-system-features Our features]</div>
*<div class="article">[https://www.youtube.com/watch?v=Wm_1dRAZgZo Cluster Solution]</div>
*<div class="article">[[Special:MyLanguage/Brief overview of the system|Brief overview of the system]]</div>
*<div class="article">[[Special:MyLanguage/Adding_services,_providers_and_availability(new_interface) | Adding services and providers]]</div>
*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features | Selecting Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
*<div class="article">[[Special:MyLanguage/Adding other users to the system|Adding other users to the system]]</div>
*<div class="article">[[Special:MyLanguage/Importing the list of clients|Importing the list of clients]]</div>
*<div class="article">[[Special:MyLanguage/Login and password|Login and password]]</div>
*<div class="article">[https://www.youtube.com/watch?v=64Mf8Ve4LYM How SimplyBook.me security works]</div>
*<div class="article">[[Special:MyLanguage/How to delete account|How to delete account]]</div>
*<div class="article">[[How to Cancel SimplyBook.me subscription|How to cancel subscription]]</div>
*<div class="article">[[Special:MyLanguage/How_to_unblock_account| How to unblock the account]]</div></div>
<div class="column">
<div class="booking-website">
<span style="font-size:x-large;">[[Special:MyLanguage/Booking website|Booking website]]</span></div>
*<div class="article">[[Special:MyLanguage/Time slots are not showing up|Time slots are not showing up]]</div>
*<div class="article">[[Special:MyLanguage/Where to change my info|Where to change my info]]</div>
*<div class="article">[[Special:MyLanguage/Adjust_your_terminology/language | Adjusting your language]]</div>
*<div class="article">[[Special:MyLanguage/Design |Adjusting Design & Calendar layouts]]</div>
*<div class="article">[[Special:MyLanguage/Client_mobile_app |Client Mobile Application]]</div>
*<div class="article">[[Special:MyLanguage/Remove Elements from booking page|Remove Elements from booking page]]</div>
*<div class="article">[[Special:MyLanguage/Add elements to booking page|Add elements to booking page]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]</div>
*<div class="article">[[Special:MyLanguage/First_and_Last_Names| Ask for First and Last Name in separate fields]]
*<div class="article">[[Special:MyLanguage/Categories and Locations|Categories and Locations]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features#Accept_Payments| Accepting Payments]]</div>
*<div class="article">[[Special:MyLanguage/Adjusting_client_invoices|Adjusting client invoices]]</div></div>
<div class="column">
<div class="time-settings">
<span style="font-size:x-large;">[[Special:MyLanguage/Time settings|Time settings]]</span></div>
*<div class="article">[[Special:MyLanguage/How_to_set_my_availability| How to set my availability]]</div>
*<div class="article">[[Special:MyLanguage/Time and date settings|Time and date settings]]</div>
*<div class="article">[[Special:MyLanguage/I_have_clients_in_different_time_zones | Time Zones]]</div>
*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
*<div class="article">[[Special:MyLanguage/Need_to_change_interval_(timeframe)| Change interval]]</div>
*<div class="article">[[Special:MyLanguage/Events (services on particular dates)|Events (services on particular dates)]]</div>
*<div class="article">[[Special:MyLanguage/Recurring_services(packs)| Recurring services (packs)]]</div>
*<div class="article">[[Special:MyLanguage/Buffer time|Buffer time]]</div>
*<div class="article">[[Special:MyLanguage/Book days|Book days]]</div></div>
<div class="column">
<div class="prices-and-purchases">
<span style="font-size:x-large;">[[Special:MyLanguage/Prices and purchases|Prices and purchases]]</span></div>
*<div class="article">[[Special:MyLanguage/My subscription and how to renew|My subscription and how to renew]]</div>
*<div class="article">[[Special:MyLanguage/How_to_get_invoice | How to get invoice]]</div>
*<div class="article">[[Special:MyLanguage/Important for Free accounts|Important for Free accounts]]</div>
*<div class="article">[[Special:MyLanguage/SMS Pricing|SMS Pricing]]</div>
*<div class="article">[[Special:MyLanguage/Additional_Bookings | Additional Bookings]]</div>
*<div class="article">[[Special:MyLanguage/Link removal and custom domain | Link Removal and Custom Domain]]</div>
*<div class="article">[[Special:MyLanguage/Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]]</div></div>
<div class="column">
<div class="custom-features">
<span style="font-size:x-large;">[[Special:MyLanguage/Custom_Features |Custom Features]]</span></div>
*<div class="article">[[Special:MyLanguage/Custom Features | The list of all Custom Features with instructions]]</div>
*<div class="article">[[Special:MyLanguage/How to enable custom feature | How to enable Custom Feature]]</div>
*<div class="article">[[Special:MyLanguage/Custom Features by category | Custom Features by Functionality Category]]</div>
*<div class="article">[[Special:MyLanguage/Popular_custom_features_by_business_category | TOP 10 Custom Features per Business Category]]</div>
*<div class="article">[[Special:MyLanguage/Custom Features dependent on other Custom Features|Custom Features dependent on other Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/What Custom Features do not work with each other|What Custom Features do not work with each other]]</div></div>
<div class="column">
<div class="calendar-and-bookings">
<span style="font-size:x-large;">[[Special:MyLanguage/Calendar & Bookings|Calendar & Bookings]]</span></div>
*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
*<div class="article">[[Special:MyLanguage/ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]</div>
*<div class="article">[[Special:MyLanguage/Calendar_Notes| Using notes & Blocking times]]</div>
*<div class="article">[[Special:MyLanguage/Booking_reports| Booking reports]]</div>
*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
*<div class="article">[[Special:MyLanguage/Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]</div>
*<div class="article">[[Special:MyLanguage/How_to_add_Google_Meet_links_to_appointments| Google Meet online appointments]]</div>
*<div class="article">[https://www.youtube.com/watch?v=W06A1SLDtAY How to use admin app]</div>
<div class="column">
<div class="tips-for-business">
<span style="font-size:x-large;">[[Special:MyLanguage/Tips for your business | Other]]</span></div>
*<div class="article">[[Memberships vs Packages: Choosing the Right Custom Feature for Your Business]]</div>
*<div class="article">[https://www.youtube.com/watch?v=wWY7y-bFevo How to use the SimplyBook.me Marketing Suite]</div>
*<div class="article">[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace]</div>
*<div class="article">[https://www.youtube.com/watch?v=TlHJdfDlEjI| How to list your services on our marketplace]</div>
*<div class="article">[https://youtu.be/o8RV15jw1-8| How to use the SimplyBook.me Marketing Suite]</div>
*<div class="article">[[Special:MyLanguage/Statistics_%26_Analytics| Statistics Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/Business_enhancements| Business enhancement Custom Features]]</div>
*<div class="article">[[Special:MyLanguage/Tips for specific businesses|Tips for specific businesses]]</div>
*<div class="article">[[Special:MyLanguage/1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]</div></div>
<div class="column">
<div class="integration">
<span style="font-size:x-large;">[[Special:MyLanguage/Integration|Integration]]</span></div>
*<div class="article">[[Special:MyLanguage/SBPay.me | SBPay.me]]</span></div>
*<div class="article">[[Special:MyLanguage/Widgets for your own website|Widgets for your own website]]</div>
*<div class="article">[https://simplydemowidgets.mozello.com/ Widget examples]</div>
*<div class="article">[[Special:MyLanguage/Bookings on Facebook |Bookings on Facebook and Instagram]]</div>
*<div class="article">[[Special:MyLanguage/WordPress_integration | WordPress integration]]</div>
*<div class="article">[[Special:MyLanguage/Bookings on Facebook | Facebook CTA button, widget and booking bot integrations]]</div>
*<div class="article">[[Special:MyLanguage/Other Integrations|Other Integrations]]</div>
*<div class="article">[[Special:MyLanguage/Own domain | Custom Domain]]</div></div>
<div class="column">
<div class="for-developers">
<span style="font-size:x-large;">[[Special:MyLanguage/API| For developers]]</span></div>
*<div class="article">[[Special:MyLanguage/API| API documentation]]</div>
*<div class="article">[https://simplybook.me/api/explorer API Explorer]</div>
*<div class="article">[https://simplybook.me/api/doc#getToken API tokens]</div>
*<div class="article">[https://help.simplybook.me/index.php/User_API_guide API guide]</div>
*<div class="article">[https://simplybook.me/en/api/developer-api/tab/rest_api REST API]</div></div>
<div class="column">
<div class="video">
<span style="font-size:x-large;">[[Special:MyLanguage/Video|Video]]</span></div>
*<div class="article">[https://www.youtube.com/c/SimplyBookme-booking-system YouTube]</div>
*<div class="article">[https://vimeo.com/simplybook Vimeo]</div></div>
|}
</mobileonly>
</div>

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