Services limited to the amount of rooms or items
For those companies that are restricted to amount of rooms or items we recommend to check the following options:
Limit bookings
This Custom Feature allows you to restrict booking quantity which can be booked at the same time. This Custom Feature is useful when your services require additional things like dental chair or room in the studio etc. (Another way to restrict the number of bookings due to the limted resources is to use Related Resources feature instead). When the booking limit is reached the corresponding time interval will looks like breaktime at the booking page (and in the admin interface if you haven't set to skip this restrictions for admin). It is possible to limit booking number at the same time generally, and also you can set certain limit for each service separately.
Please note!
- This feature is not compatible with Display Remaining Spaces
- This feature is developed to limit bookings per service per time slot and doesn't allow setting restrictions on the number of bookings a client can make within a specific time period. For controlling client bookings over a certain timeframe, you can consider using Anti-Fraud/Spam Protection Custom Feature.
- How to use
- 1. Enable this custom feature on your Custom Features page.
- 2. Go to its settings on the right if you need to limit number of bookings at a time for the whole system.
- 3. Indicate the necessary amount in the corresponding box.
- 4. If you need to set the limit for certain service please navigate to Manage//Services(Classes) page, choose More options tab and set the desired number per service/class.
Related Resources
This feature allows to connect equipment, rooms or anything else that is limited in quantity to a service. Different resources can be connected to the same service when needed.
- How to use
- 1. Enable Related Resources feature on your custom features page.
- 2. Select Manage option or navigate to Manage -> Related resources using left-side menu
- 3. Create resources group(s) depending on your needs using + icon there.
- You can select between:
- Same number as clients type - with this group all the resources you attach to a service will be required for each booking. If the number of resources is not enough for a certain timeslot, it will not be displayed on the booking site. This type may be useful when some limited equipment is required to perform the service.
- Only one type - with this group it is possible to accept multiple bookings per timeslot(it will depend on the number of clients set per provider and/or limit bookings feature settings). It can be used for a room reservation for classes as if, for example, you have one room but two classes so that one class should become unavailable if another one gets a booking. In this case, the clients will continue making bookings for this another class according to the number of spaces you have indicated for it.
- Please note! It is recommended to use Appointmet at fixed time feature with this resource type so that the timeslot will always correspond to the reserved room/resource, etc.
- Same number as clients type - with this group all the resources you attach to a service will be required for each booking. If the number of resources is not enough for a certain timeslot, it will not be displayed on the booking site. This type may be useful when some limited equipment is required to perform the service.
- 4. It is important to attach resources to services/classes so that they will influence the booking process. Otherwise, the resources will not add any restrictions and will not be used.
- 5. If you got more resources of a certain type you can add items to the particular resource group.
- 6. In case you have less items in your inventory than it was created initially you can remove unnecessary ones from the group using mass actions.
- If certain service was connected to resource that was deleted such service may become unavailable on the booking site.
- In this case you need to update its relations towards other resources present in the system.
- 7. The clients do not select the resource during the booking process, it is allocated by the system automatically depending on the service and provider selection.
- You can view the resource used for the appointment from the admin side in each booking or in exported .xls file from Reports -> Booking details.
