What Custom Features do not work with each other

Custom features

Approve Bookings and Accept payments: paid reservations are approved automatically. If you want to approve reservations for some services - set Service price to 0 in Manage//Services//Service details.

Status and Provider's Color Coding Custom feature: if you have both Status and Provider's Color Coding Custom Features enabled, then once booking is made it is displayed in Calendar section with provider's color (as it has default status). After status for appointment is changed from default - Calendar//Click on appointment//Edit - new status color is displayed.

Group Bookings and recurring services (packs): number of participants drop-down isn't displayed for recurring services.

Group Bookings and Multiple Bookings: Add more bookings button isn't displayed if several participants are chosen on Service step.

Multiple Bookings and recurring services (packs): Add more bookings button isn't displayed for recurring services.

Approve Bookings and Multiple Bookings: with approve bookings all appointments from multiple bookings pack are approved if one session is approved. The way around is to edit reservations you want to reschedule and cancel reservations you want to decline first, and then approve the pack.

SOAP and SOAP with Encryption: If you have SOAP feature enabled it is not possible to enable SOAP with Encryption one and vice versa. If you have used SOAP with Encryption option and have encrypted some client data, then disabled this feature to use simple SOAP feature instead, you will not be able to see the client data that was encrypted before. ou will see a notification in case you had some details encrypted.

Coupons and Gift cards and Rewards and Referrals: Cannot be enabled together. For example, if you have used Rewards and Referrals before you will need to disable it to be able to enable Coupons and Gift Cards and vice versa.

API and HIPAA: The API works similar to our backend but it does not have 2 factor authentication and we would not be able to distinguish if something was happening through our backend or API. Illegal access to information could be claimed to come from our interface while it was in fact unsafe programming against our API. We therefore disable this as default.

Clean History does not work with Coupons & Gift Cards, Packages and Membership.: If you need to use Coupons and Gift Cards and/or Membership you will need to disable Clean History Custom Feature and vice versa.

Facebook Bot: provides only basic functionality, so for example payments, client login, memberships, approve bookings, etc. are not working there.; Contact support for more details.

Accept Deposits and Rewards and Referrals: It is not possible to apply all the necessary calculations before checkout due to the specific Rewards and Referrals operation.

Kiosk and Take me back Home: do not work with each other as both are related to redirects after booking.

Client Rescheduling is not compatible with Approve Bookings: As well it is not possible to reschedule recurring or group sessions, bookings related to gift cards, coupons, memberships and packages.

Tickets and Accept Deposits: cannot be enabled together as it will not be technically possible to generate tickets for deposit payments.

Facebook Client Info and Client Login: Facebook login is not shown when Client Login is enabled as Client login feature has own sign up option using social networks.

Related Resources, Display Spaces Left and Any Employee: Generally these features can be used together but in case you have "Only one" resource type related to the service and have hidden all the providers from client view, the remaining spaces will contain the total of all related providers capabilities till the first booking is added per timeslot. After the first booking is added the remaining spaces will show the amounts based to service-provider-resource relations.

Display Remaining Spaces and Limit Bookings: cannot be enabled together as for now it is not technically possible to use them at the same time.

Display Remaining Spaces and Calendar Sync: can be enabled together but the amount of timeslots will not be influenced by the time blocked with calendar busy time synchronization.

Facebook Client Info and Custom Domain: cannot be enabled and used at the same time.

Facebook and Instagram Bookings and Facebook Pixel: cannot be enabled together. It is not technically possible to use them simultaneously.

Client Rescheduling and Any Employee: can be enabled at the same time, but during the booking rescheduling process the initially selected provider will not be changed to reduce the risk of issues with schedules and other provider-related settings.

Vaccination Report and Limit bookings, Related resources, Calendar sync: can be switched on together, but the report statistics is not influenced by these features data.

Vaccination Report and Classes: can be enabled at the same time, but classes statistics are nor reflected in the report.

All flexible calendar layouts and Appointment at Fixed Time: do not work with each other as it is not possible to show fixed times when timeframe-based layout is selected.

Flexible, Flexible weekly, Flexible provider calendar layouts and Display Spaces Left: are not compatible. With these layouts the amount of remaining spaces is not displayed.

Client mobile application and some calendar layouts: Only weekly classes, modern and flexible layouts are supported.

Client rescheduling and some calendar layouts: Some layouts are replaced during rescheduling process(flexible provider becomes flexible; modern provider becomes modern; weekly classes becomes slots weekly; daily classes is replaced by modern).