Help Center

Getting started

• Our features
• Cluster Solution
• Brief overview of the system
• Adding services and providers
• How to manage bookings
• Selecting Custom Features
• Adjusting notifications
• Adding other users to the system
• Importing the list of clients
• Login and password
• How SimplyBook.me security works
• How to delete account
• How to unblock the account

Booking website

• Time slots are not showing up
• Where to change my info
• Adjusting your language
• Adjusting Design & Calendar layouts
• Client Mobile Application
• Remove Elements from booking page
• Add elements to booking page
• Ask additional questions on the Details Step
• Ask for First and Last Name in separate fields
• Categories and Locations
• Accepting Payments
• Adjusting client invoices

Time settings

• How to set my availability
• Time and date settings
• Time Zones
• Break times
• Change interval
• Events (services on particular dates)
• Recurring services (packs)
• Buffer time
• Book days

Prices and purchases

• My subscription and how to renew
• How to get invoice
• Important for Free accounts
• SMS Pricing
• Additional Bookings
• Link Removal and Custom Domain
• Upgrade from lower to higher subscription before current subscription expires

Custom Features

• The list of all Custom Features with instructions
• How to enable Custom Feature
• Custom Features by Functionality Category
• TOP 10 Custom Features per Business Category
• Custom Features dependent on other Custom Features
• What Custom Features do not work with each other

Calendar & Bookings

• How to manage bookings
• Provider/Service/Day/Week/Month views
• Using notes & Blocking times
• Booking reports
• Break times
• Adjusting notifications
• Google/Outlook calendar synchronization
• Google Meet online appointments
• How to use admin app

Other

• Memberships vs Packages: Choosing the Right Custom Feature for Your Business
• BooKing.Page marketplace
• How to list your services on our marketplace
• How to use the SimplyBook.me Marketing Suite
• Statistics Custom Features
• Business enhancement Custom Features
• Tips for specific businesses
• 1 is not greater than 2

Integration

• SBPay.me
• Widgets for your own website
• Widget examples
• Bookings on Facebook and Instagram
• WordPress integration
• Facebook CTA button, widget and booking bot integrations
• Other Integrations
• Custom Domain

For developers

• API documentation
• API Explorer
• API tokens
• API guide
• REST API

Video

• YouTube
• Vimeo

Do you have a feature request or vote for some functionality?
We welcome your feedback here.