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| =Sms report= | | =Sms report= |
− | You can find the list of all your the messages that were sent in Reports//SMS (text messages) report.<br> | + | You can find the list of all your sms messages that were sent from the system in Reports//SMS (text messages) report.<br> |
| In this report you can: | | In this report you can: |
| *filter messages by: | | *filter messages by: |
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| <li>client name;</li> | | <li>client name;</li> |
| <li>provider name;</li> | | <li>provider name;</li> |
| + | <li>booking code;</li> |
| + | <li>SMS gateway;</li> |
| <li>message text.</li></ol> | | <li>message text.</li></ol> |
− | *export messages to Excel(use the filters if necessary and choose which columns to export); | + | *export messages to Excel or .csv (use the filters if necessary and choose which columns to export); |
| *see how many credits were used for sending a particular message; | | *see how many credits were used for sending a particular message; |
| *see how many sms did the message take(if special symbols and/or long texts were used). | | *see how many sms did the message take(if special symbols and/or long texts were used). |
− | *view promotional message log and messages statuses(sent, retry, new, sending, error);
| |
− | *filter messages by:
| |
− | <ol style="list-style-type: circle;">
| |
− | <li>date range;</li>
| |
− | <li>status;</li>
| |
− | <li>recipient name;</li>
| |
− | <li>sent via email or sms.</li></ol>
| |
− | *retry sending the messages to customers;
| |
− | *export data to Excel(using the filters if needed).
| |
| [[File:Sms report new upd.png|1200px | center|link=https://help.simplybook.me/images/9/93/Sms_report_new_upd.png]] | | [[File:Sms report new upd.png|1200px | center|link=https://help.simplybook.me/images/9/93/Sms_report_new_upd.png]] |
| | | |
| <br><br> | | <br><br> |
| ------------- | | ------------- |
| + | |
| =Reviews list= | | =Reviews list= |
| You can find a list of all feedback posts your clients left in Reports//Reviews.<br> | | You can find a list of all feedback posts your clients left in Reports//Reviews.<br> |