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→Sms report
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=Sms report=
=Message report=
You can find the list of all your sms messages that were sent from the system in Reports//SMS (text messages) report.<br>
You can find the list of all your '''sms messages''' that were sent from the system in Reports//SMS (text messages) report in the first tab.<br>
In this report you can:
In this report you can:
*filter messages by:
*filter messages by:
[[File:Sms report new upd.png|1200px | center|link=https://help.simplybook.me/images/9/93/Sms_report_new_upd.png]]
[[File:Sms report new upd.png|1200px | center|link=https://help.simplybook.me/images/9/93/Sms_report_new_upd.png]]
<br><br>
In the second tab, '''Message log''' you can:
*view promotional message log and messages statuses(sent, retry, new, sending, error);
*filter messages by:
<ol style="list-style-type: circle;">
<li>date range;</li>
<li>status;</li>
<li>recipient name;</li>
<li>sent via email or sms;</li>
<li>email address or phone number depending on the gateway.</li>
</ol>
*retry sending the messages to customers;
*export data to Excel or .csv (using the filters if needed).
[[File:Message log report new.png|1200px|center|link=https://help.simplybook.me/images/3/37/Message_log_report_new.png]]
<br><br>
The third tab, '''Contact widget report''' can be used when [[Contact Widget custom feature|contact widget custom feature]] is enabled and allows to:
*view the list of messages left by clients or potential clients on the booking website and respond to them;
*filter messages by:
<ol style="list-style-type: circle;">
<li>date range;</li>
<li>client name;</li>
<li>client phone;</li>
<li>client email;</li>
<li>message text.</li>
</ol>
*export data to Excel or .csv (using the filters if needed).
[[File:Contact widget report new.png|1200px|center|link=https://help.simplybook.me/images/4/48/Contact_widget_report_new.png]]
<br><br>
<br><br>
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