Changes

From SimplyBook.me
no edit summary
Line 190: Line 190:  
<br>
 
<br>
 
Calendar Sync Custom Feature is used for 2-way synchronization with Google and Outlook calendars. You can export bookings from [https://simplybook.me/ SimplyBook] to Google or Outlook calendars and also block times occupied by Google/Outlook Calendar event in your [https://simplybook.me/ SimplyBook] dashboard.
 
Calendar Sync Custom Feature is used for 2-way synchronization with Google and Outlook calendars. You can export bookings from [https://simplybook.me/ SimplyBook] to Google or Outlook calendars and also block times occupied by Google/Outlook Calendar event in your [https://simplybook.me/ SimplyBook] dashboard.
<br><br><br>
+
<br><br>
 +
'''''Please note''''' that this feature works with web calendars only - it will not work with Microsoft Exchange calendars.
 +
<br><br>
 
;How to use
 
;How to use
:1. Enable Calendar Sync Custom Feature in the Custom Feature section.
+
:1. Enable Calendar Sync feature in the Custom Feature section.
:2. Click on "Add new calendar" in its Settings and connect Google or Outlook account.
+
[[File:Calendar sync enable path v3.png | center]]
 +
<br><br>
 +
:2. Click on "Settings" near this option.
 +
[[File:Calendar sync settings path v3.png | center]]
 +
<br><br>
 +
:3. Click on "Connect new calendar" and connect Google or Outlook account.
 
<br>
 
<br>
[[File:Connect calendar new.png]]
+
[[File:Calendar sync- connect calendar.png | center]]
 
<br><br>
 
<br><br>
:3. Select calendar.
+
:4. Select the desired calendar and connect necessary providers to it.
:4. Press "export" to export your old bookings to Google or Outlook calendar (optional)
+
:5. Press "export" to export your old bookings to Google or Outlook calendar for sync process to start.
:5. Check the box "sync busy time" if you want to block times in the [https://simplybook.me/ simplybook] dashboard occupied by Google/Outlook Calendar events.  
+
:6. Check the box "sync busy time" if you want to block times in the [https://simplybook.me/ simplybook] dashboard occupied by Google/Outlook Calendar events.  
 
<br>
 
<br>
 
<br>
 
<br>
[[File:Providers connected.png]]
+
[[File:Connected providers to calendar.png | center]]
 
<br>
 
<br>
 
<br>
 
<br>
Line 211: Line 218:  
<br>
 
<br>
 
<br>
 
<br>
:6. All Google/Outlook calendar events will block time in SimplyBook only in '''Service Provider view''' in calendar (because you connect calendar to provider). Nothing will be visible in Day and Week view because those views are for all providers (if you  have several providers, it would be impossible to show all Google/Outlook events in 1 calendar).
+
:7. You will be able to see Google/Outlook calendar events that block time in SimplyBook only in '''Service Provider view''' in calendar (because you connect calendar to provider). Nothing will be visible in Day and Week view because those views are for all providers (if you  have several providers, it would be impossible to show all Google/Outlook events in 1 calendar).
 
<br>
 
<br>
[[File:Google calendarsync.png| center]]
+
[[File:Blocked time from external calendar event.png| center]]
 +
<br><br>
 +
'''''Please note''''' During sync process no events details are imported from your external calendar. The events are represented by blue blocks on Calendar page only.
 
<br><br>
 
<br><br>
 
;[https://simplybook.me/ Simplybook] doesn’t sync with Google/Outlook calendar
 
;[https://simplybook.me/ Simplybook] doesn’t sync with Google/Outlook calendar
 
Possible reasons:
 
Possible reasons:
:1. please, notice that synchronization can take up to 10 mins;
+
:1. please, note that synchronization can take up to 10 mins;
 
:2. if Google/Outlook updates calendar app, press “Export” button again to sync;
 
:2. if Google/Outlook updates calendar app, press “Export” button again to sync;
:3. wrong calendar was chosen (in Custom Features//Calendar Sync//Settings//Select calendar);
+
:3. wrong calendar was chosen (in Custom Features//Calendar Sync//Settings//Please select calendar) or you are using Microsoft Exchange server calendar;
:4. Google calendar events should be marked as “busy” for 2-way synchronization, Outlook calendar events should not be marked as "free" to block times on the booking page.<br>
+
:4. timezones in your Google/Outlook calendar and SimplyBook.me account do not coincide.
 +
:5. Google calendar events should be marked as “busy” for 2-way synchronization, Outlook calendar events should not be marked as "free" to block times on the booking page.<br>
 
''Example from Google calendar:''
 
''Example from Google calendar:''
 
[[File:Busy in google calendar750.png| center]]
 
[[File:Busy in google calendar750.png| center]]
Line 229: Line 239:  
<br><br>
 
<br><br>
 
;SimplyBook.me event is listed twice in Google calendar
 
;SimplyBook.me event is listed twice in Google calendar
It can be because of the Google calendar setting to automatically add events from your emails. Therefore, if you receive confirmation emails with booking details, Google automatically adds them to your calendar. To turn off this option: click Settings icon in the top right corner of Google calendar//Settings//Automatically add invitations to my calendar//No.
+
It can be because of the Google calendar setting to automatically add events from your emails. Therefore, if you receive confirmation emails with booking details, Google automatically adds them to your calendar. To turn off this option: click Settings icon in the top right corner of Google calendar//Settings and uncheck the box near "Automatically add events from Gmail to my calendar" option.
 
+
<br><br>
    
----------
 
----------