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:'''Please note!''' In case you have this feature enabled our support agents will not be able to access your account settings.
 
:'''Please note!''' In case you have this feature enabled our support agents will not be able to access your account settings.
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:As well it will not be possible to connect the account to [[Zapier_integration | Zapier]].
 
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Available with Standard and Premium(former Gold and Platinum) subscriptions.
 
Available with Standard and Premium(former Gold and Platinum) subscriptions.
 
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<br><br>
The personal information Custom Feature is designed to help [https://simplybook.me SimplyBook.me] users to protect their client's and patient's data. It does not replace user's own security procedures but enhances [https://simplybook.me SimplyBook.me] data security by using double authentication during login process for all user who access the system (users need to register their mobile phone number to receive authentication code SMS or connect [[Custom_Features#Google_Authenticator | Google Authenticator]] using corresponding custom feature). This Custom Feature includes a “Timeout” setting which automatically logs user out to reduce the risk of unauthorized users accessing the system. The system blocks all access for [https://simplybook.me SimplyBook] support personnel further reducing access by unrelated people to the system. It is possible to further reduce exposure of personal information to unauthorized people by using the [[Custom_Features#Clean_History | Clean History Custom Feature]]. This way old data gets deleted and is therefore not accessible. REMARK! This Custom Feature does NOT replace the [https://simplybook.me SimplyBook.me] user's own security controls which also need to be in place for client and patient data protection. Please refer to relevant documentation in your country and get assistance from qualified advisors in the field of client/patient data protection.
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The personal information custom feature is designed to help [https://simplybook.me SimplyBook.me] users to protect their client's and patient's data. It does not replace user's own security procedures but enhances [https://simplybook.me SimplyBook.me] data security by using double authentication during login process for all users who access the system (users need to register their mobile phone number to receive authentication code SMS or connect [[Custom_Features#Google_Authenticator | Google Authenticator]] using corresponding custom feature). This custom feature includes a “Timeout” setting which automatically logs user out to reduce the risk of unauthorized users accessing the system.<br>
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The system blocks all access for [https://simplybook.me SimplyBook] support personnel further reducing access by unrelated people to the system. It is possible to further reduce exposure of personal information to unauthorized people by using the [[Custom_Features#Clean_History | Clean History custom feature]]. This way old data gets deleted and is therefore not accessible. <br><br>
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'''Please note!''' This custom feature does NOT replace the [https://simplybook.me SimplyBook.me] user's own security controls which also need to be in place for client and patient data protection. Please refer to relevant documentation in your country and get assistance from qualified advisors in the field of client/patient data protection.
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;How to use
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:1. Enable HIPAA features on your Custom Features page.
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:''When you enable this feature [[Custom_Features#SSL| SSL custom feature]] and [[Custom_Features#Google_Authenticator | Google Authenticator]] will be enabled as well to add security to client side.''
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[[File:Hipaa enable path.png | center]]
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:2. Go to its settings to set timeout period and email address to be notified about new log ins.
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[[File:Hipaa settings path.png | center]]
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[[File:Hipaa settings v3.png | center]]
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:3. Validate main admin phone number.
 
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;How to validate phone number
 
;How to validate phone number
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:1. After you enabled HIPAA Custom Feature press "validate admin phone number" in the settings of Custom Feature.
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:1. After you enabled HIPAA Custom Feature press "validate admin phone number" in alert message you see at the top of your admin page.
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:2. You will be transferred to Users page. Click on edit option of the user, insert the phone and press "validate phone number".
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:2. You will be transferred to Manage//Users page. Select main admin user, insert the phone and press "Generate a check-code to validate phone".
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[[File:Hipaa validate phone v3.png | center]]
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:3. You will receive sms with the code, enter the code into the "Validation code" field and press "Confirm the check-code".
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[[File:Hipaa confirm code.png|center]]
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<br><br>
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:4. Get a success message that the code is confirmed.
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[[File:Hipaa validated number.png | center]]
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'''Please note''', [service] and [client] variables in notification templates do not work when this Custom Feature is enabled due to security reasons.
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<br>
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As well it is not possible to connect the account to [[Zapier_integration | Zapier]] if you are using HIPAA feature.
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<br>
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:3. You will receive sms with the code, enter the code into the filed and press "check code".
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[[File:Hipaa_validation.PNG|center]]<br>
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'''Please note''', that [service] and [client] variables in notification templates do not work when this Custom Feature is enabled due to security reasons.
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<br>
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:''When you enable this feature [[Custom_Features#SSL| SSL custom feature]] and [[Custom_Features#Google_Authenticator | Google Authenticator]] will be enabled as well to add security to client side.''
      
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