Difference between revisions of "Help Center"

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{|  
 
{|  
|- style="height:180px; vertical-align:top;"
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|- style="height:280px; vertical-align:top;"
 
| style="width:33%;" |
 
| style="width:33%;" |
<span style="font-size:x-large;color:green;"> [[Getting started]]</span>
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<span style="font-size:x-large;"> [[Getting started]]</span>
*[[Our features]]
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*[https://simplybook.me/en/booking-system-features Our features ]
 
*[[Brief overview of the system]]
 
*[[Brief overview of the system]]
*[[Where is my booking page?]]
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*[[Adding_services,_providers_and_availability(new_interface) | Adding services and providers(new interface)]]
*[[Getting_started| More...]]
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*[[Adding services, providers and availability | Adding services and providers(old interface)]]
 +
*[[How to manage bookings]]
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*[[Custom_Features | Selecting Custom Features]]
 +
*[[Adjusting notifications]]
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*[[Adding other users to the system]]
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*[[Importing the list of clients]]
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*[[Login and password]]
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*[[How to delete account]]
 
|style="width:33%;" |
 
|style="width:33%;" |
 
<span style="font-size:x-large;">[[Booking page]]</span>
 
<span style="font-size:x-large;">[[Booking page]]</span>
 
*[[Time slots are not showing up]]
 
*[[Time slots are not showing up]]
*[[Where to change company name?]]
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*[[Where to change my info]]
*[[Where to change address?]]
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*[[Adjust_your_terminology/language | Adjusting your language]]
*[[Booking_page| More...]]
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*[[Design |Adjusting Design]]
| style="width:33%;" |
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*[[How_to_change_the_way_time_slots_are_shown| Monthly/weekly/daily timelines]]
<span style="font-size:x-large;">[[| Calendar_and_Bookings| Calendar & Bookings]]</span>
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*[[Remove Elements from booking page]]
*[[Where_do_I_see_all_my_bookings%3F| Where do I see all my bookings?]]
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*[[Add elements to booking page]]
*[[Where_to_edit_bookings%3F| Where to edit bookings?]]
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*[[Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]
*[[Booking_reports| Booking reports]]
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*[[Categories and Locations]]
*[[Calendar_%26_Bookings| More...]]
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*[[Custom_Features#Accept_Payments| Accepting Payments]]
|- style="height:180px; vertical-align:top;"
 
| style="width:33%;" |
 
<span style="font-size:x-large;">[[Prices and purchases]]</span>
 
*[[Where to upgrade or renew subscription?]]
 
*[[Is the system free?]]
 
*[[What will happen if I don't pay?]]
 
*[[Prices_and_purchases| More...]]
 
| style="width:33%;" |
 
<span style="font-size:x-large;">[[Plugins]]</span>
 
*[[How to enable plugin?]]
 
*[[Plugins by category]]
 
*[[Plugins | Plugins in alphabetical order]]
 
*[[What_plugins_do_not_work_with_each_other%3F | What plugins do not work with each other?]]
 
 
| style="width:33%;" |
 
| style="width:33%;" |
 
<span style="font-size:x-large;">[[Time settings]]</span>
 
<span style="font-size:x-large;">[[Time settings]]</span>
*[[How_to_set_my_availability%3F| Opening hours vs Special days]]
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*[[How_to_set_my_availability| How to set my availability]]
*[[Opening hours of the company vs Working hours of provider]]
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*[[Time and date settings]]
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*[[I_have_clients_in_different_time_zones | Time Zones]]
 
*[[Break times]]
 
*[[Break times]]
*[[Time_settings| More...]]
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*[[Need_to_change_interval_(timeframe)| Change interval]]
|- style="height:180px; vertical-align:top;"
 
| style="width:33%;" |
 
<span style="font-size:x-large;">[[Settings]]</span>
 
*[[Restrictive settings]]
 
*[[Time and date settings]]
 
*[[I_have_clients_in_different_time_zones| Time zone]]
 
*[[Settings| All settings]].
 
| style="width:33%;" |
 
<span style="font-size:x-large;"> [[Service/Provider relations]]</span>
 
*[[How to create schedules for services?]]
 
 
*[[Events (services on particular dates)]]
 
*[[Events (services on particular dates)]]
 
*[[Recurring_services(packs)| Recurring services (packs)]]
 
*[[Recurring_services(packs)| Recurring services (packs)]]
*[[Service/Provider_relations| More...]]
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*[[Buffer time]]
 +
*[[Book days]]
 +
 
 +
|- style="height:220px; vertical-align:top;"
 
| style="width:33%;" |
 
| style="width:33%;" |
<span style="font-size:x-large;">[[Categories and Locations]]</span>
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<span style="font-size:x-large;">[[Prices and purchases]]</span>
*[[How_to_add_categories_or_locations%3F| How to add Category?]]
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*[[My subscription and how to renew]]
*[[How_to_add_categories_or_locations%3F| How to add Location?]]
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*[[Important for Free accounts]]
*[[How to connect location with service?]]
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*[[SMS Pricing]]
*[[Categories_and_Locations| More...]]
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*[[Additional Bookings and Custom Features]]
|- style="height:180px; vertical-align:top;"
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*[[Link removal and custom domain | Link Removal and Custom Domain]]
 +
*[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]]
 +
 
 
| style="width:33%;" |
 
| style="width:33%;" |
<span style="font-size:x-large;">[[Design]]</span>
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<span style="font-size:x-large;">[https://help.simplybook.me/index.php/Custom_Features Custom Features]</span>
*[[Where to change theme?]]
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*[[Custom Features | The list of all Custom Features with instructions]]
*[[How_to_change_the_way_time_slots_are_shown%3F| Where to change timeline?]]
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*[[How to enable custom feature | How to enable Custom Feature]]
*[[Where to change logo and background?]]
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*[[Custom Features by category]]
*[[Design| More...]]
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*[[Custom Features Disabled| Custom Features disabled]]
 +
*[[What Custom Features do not work with each other]]
 
| style="width:33%;" |
 
| style="width:33%;" |
<span style="font-size:x-large;">[[Notifications]]</span>
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<span style="font-size:x-large;">[[Calendar & Bookings]]</span>
*[[How to disable/enable notifications?]]
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*[[How to manage bookings]]
*[[How to send SMS?]]
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*[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]
*[[How to change email/sms templates?]]
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*[[Booking_reports| Booking reports and Statistics]]
*[[Notifications| More...]]
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*[[Break times]]
 +
*[[Adjusting notifications]]
 +
*[[Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]
 +
 
 +
|- style="height:220px; vertical-align:top;"
 
| style="width:33%;" |
 
| style="width:33%;" |
<span style="font-size:x-large;">Login & access to the system</span>
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<span style="font-size:x-large;">[[Tips for your business | Other]]</span>
*[[Login_and_password| Login problems]]
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*[http://appointmentschedulingnews.com/amazing-sales-and-marketing-system-for-service-providers/ Promotions]
*[[Giving access to the system to other people]]
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*[[BookingTroll| BookingTroll (directory listing)]]
*[[System user rights]]
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*[[Statistics_%26_Analytics| Statistics Custom Features]]
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*[[Business_enhancements| Business enhancements Custom Features]]
 +
*[[Tips for specific businesses]]
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*[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]
  
|- style="height:180px; vertical-align:top;"
 
| style="width:33%;" |
 
<span style="font-size:x-large;">[[Errors_of_the_system| System Errors explained]]</span>
 
*[[Plugins_have_been_inactivated_as_you_use_more_than_your_service_plan_allows._Please_upgrade_your_package_and_re-activate_your_plugins| Plugins have been inactivated... ]]
 
*[[Your_subscription_expired._Please,_choose_your_subscription_plan_If_you_already_paid_but_still_receive_this_message,_please_send_mail_to_support@simplybook.me_with_payment_date_and_last_4_digits_of_your_credit_card| Your subscription expired...]]
 
*[[Service_provider_can%27t_work_when_company_doesn%27t_work.| Service provider can't work when company doesn't work]]
 
*[[Errors_of_the_system| More...]]
 
| style="width:33%;" |
 
<span style="font-size:x-large;">[[Tips for specific businesses]]</span>
 
*[[Quest rooms | Escape rooms]]
 
*[[Rentals]]
 
*[http://appointmentschedulingnews.com/events-and-classes/ Classes]
 
*[[Tips_for_specific_businesses| More...]]
 
 
| style="width:33%;" |
 
| style="width:33%;" |
 
<span style="font-size:x-large;">[[Integration]]</span>
 
<span style="font-size:x-large;">[[Integration]]</span>
 
*[[Widgets for your own website]]
 
*[[Widgets for your own website]]
*[http://appointmentscheduleronline.weebly.com/simplybook.html Widget examples]
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*[http://appointmentscheduleronline.weebly.com/widgets.html/ Widget examples]
 
*[[Bookings on Facebook]]
 
*[[Bookings on Facebook]]
*[[WordPress plugin]]
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*[[WordPress plugin | WordPress integration]]
*[[Integration| More...]]
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*[[Other Integrations]]
|- style="height:180px; vertical-align:top;"
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*[[Own domain | Custom Domain]]
| style="width:33%;" |
 
<span style="font-size:x-large;">Ways to enhance your business</span>
 
*[http://appointmentschedulingnews.com/amazing-sales-and-marketing-system-for-service-providers/ Promotions]
 
*[[BookingTroll| BookingTroll (directory listing)]]
 
*[[Statistics_%26_Analytics| Statistics plugins]]
 
*[[Business_enhancements| Business enhancements plugins]]
 
 
|style="width:33%;" |
 
|style="width:33%;" |
 
<span style="font-size:x-large;">[[API| For developers]]</span>
 
<span style="font-size:x-large;">[[API| For developers]]</span>
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*[https://simplybook.me/api/explorer API Explorer]
 
*[https://simplybook.me/api/explorer API Explorer]
 
*[https://simplybook.me/api/doc#getToken API tokens]
 
*[https://simplybook.me/api/doc#getToken API tokens]
 +
*[https://help.simplybook.me/index.php/User_API_guide API guide]
 
|}
 
|}

Revision as of 16:54, 3 July 2017


Getting started

Booking page

Time settings

Prices and purchases

Custom Features

Calendar & Bookings

Other

Integration

For developers