Difference between revisions of "Help Center"
From SimplyBook.me
(29 intermediate revisions by the same user not shown) | |||
Line 2: | Line 2: | ||
|title=Frequently Asked Questions about the Popular Appointment Booking System Scheduler SimplyBook.me | |title=Frequently Asked Questions about the Popular Appointment Booking System Scheduler SimplyBook.me | ||
|titlemode=append | |titlemode=append | ||
− | |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, | + | |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content |
}} | }} | ||
− | + | <nomobile> | |
<br/> | <br/> | ||
− | |||
{| | {| | ||
|- style="height:280px; vertical-align:top;" | |- style="height:280px; vertical-align:top;" | ||
Line 23: | Line 22: | ||
<br> | <br> | ||
|style="width:33%;" | | |style="width:33%;" | | ||
− | <span style="font-size:x-large;">[[Booking | + | <span style="font-size:x-large;">[[Booking website]]</span> |
*[[Time slots are not showing up]] | *[[Time slots are not showing up]] | ||
*[[Where to change my info]] | *[[Where to change my info]] | ||
Line 50: | Line 49: | ||
<span style="font-size:x-large;">[[Prices and purchases]]</span> | <span style="font-size:x-large;">[[Prices and purchases]]</span> | ||
*[[My subscription and how to renew]] | *[[My subscription and how to renew]] | ||
+ | *[[How_to_get_invoice | How to get invoice]] | ||
*[[Important for Free accounts]] | *[[Important for Free accounts]] | ||
*[[SMS Pricing]] | *[[SMS Pricing]] | ||
− | *[[Additional Bookings | + | *[[Additional_Bookings | Additional Bookings]] |
*[[Link removal and custom domain | Link Removal and Custom Domain]] | *[[Link removal and custom domain | Link Removal and Custom Domain]] | ||
*[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]] | *[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]] | ||
| style="width:33%;" | | | style="width:33%;" | | ||
− | <span style="font-size:x-large;">[ | + | <span style="font-size:x-large;">[[Custom_Features |Custom Features]]</span> |
*[[Custom Features | The list of all Custom Features with instructions]] | *[[Custom Features | The list of all Custom Features with instructions]] | ||
*[[How to enable custom feature | How to enable Custom Feature]] | *[[How to enable custom feature | How to enable Custom Feature]] | ||
− | *[[Custom Features by category]] | + | *[[Custom Features by category | Custom Features by Functionality Category]] |
− | *[[Custom Features | + | *[[Popular_custom_features_by_business_category | TOP 10 Custom Features per Business Category]] |
+ | *[[Custom Features dependent on other Custom Features]] | ||
*[[What Custom Features do not work with each other]] | *[[What Custom Features do not work with each other]] | ||
| style="width:33%;" | | | style="width:33%;" | | ||
Line 67: | Line 68: | ||
*[[How to manage bookings]] | *[[How to manage bookings]] | ||
*[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]] | *[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]] | ||
− | *[[Booking_reports| Booking reports | + | *[[Calendar_Notes| Using notes]] |
+ | *[[Booking_reports| Booking reports]] | ||
*[[Break times]] | *[[Break times]] | ||
*[[Adjusting notifications]] | *[[Adjusting notifications]] | ||
Line 75: | Line 77: | ||
| style="width:33%;" | | | style="width:33%;" | | ||
<span style="font-size:x-large;">[[Tips for your business | Other]]</span> | <span style="font-size:x-large;">[[Tips for your business | Other]]</span> | ||
− | *[ | + | *[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace] |
− | |||
*[[Statistics_%26_Analytics| Statistics Custom Features]] | *[[Statistics_%26_Analytics| Statistics Custom Features]] | ||
− | *[[Business_enhancements| Business | + | *[[Business_enhancements| Business enhancement Custom Features]] |
*[[Tips for specific businesses]] | *[[Tips for specific businesses]] | ||
*[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]] | *[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]] | ||
Line 85: | Line 86: | ||
<span style="font-size:x-large;">[[Integration]]</span> | <span style="font-size:x-large;">[[Integration]]</span> | ||
*[[Widgets for your own website]] | *[[Widgets for your own website]] | ||
− | *[http:// | + | *[http://simplydemowidgets.mozello.com/ Widget examples] |
*[[Bookings on Facebook]] | *[[Bookings on Facebook]] | ||
*[[WordPress plugin | WordPress integration]] | *[[WordPress plugin | WordPress integration]] | ||
Line 101: | Line 102: | ||
*[https://vimeo.com/simplybook Vimeo] | *[https://vimeo.com/simplybook Vimeo] | ||
|} | |} | ||
− | + | </nomobile> | |
− | < | + | <mobileonly> |
+ | |||
+ | <br/> | ||
{| | {| | ||
|- style="height:280px; vertical-align:top;"| | |- style="height:280px; vertical-align:top;"| | ||
Line 117: | Line 120: | ||
*[[How to delete account]] | *[[How to delete account]] | ||
<br> | <br> | ||
− | <span style="font-size:x-large;">[[Booking | + | <span style="font-size:x-large;">[[Booking website]]</span> |
*[[Time slots are not showing up]] | *[[Time slots are not showing up]] | ||
*[[Where to change my info]] | *[[Where to change my info]] | ||
Line 128: | Line 131: | ||
*[[Categories and Locations]] | *[[Categories and Locations]] | ||
*[[Custom_Features#Accept_Payments| Accepting Payments]] | *[[Custom_Features#Accept_Payments| Accepting Payments]] | ||
+ | <br> | ||
<span style="font-size:x-large;">[[Time settings]]</span> | <span style="font-size:x-large;">[[Time settings]]</span> | ||
*[[How_to_set_my_availability| How to set my availability]] | *[[How_to_set_my_availability| How to set my availability]] | ||
Line 138: | Line 142: | ||
*[[Buffer time]] | *[[Buffer time]] | ||
*[[Book days]] | *[[Book days]] | ||
− | + | <br> | |
− | |- style="height:220px; vertical-align:top; | + | |- style="height:220px; vertical-align:top;”| |
<span style="font-size:x-large;">[[Prices and purchases]]</span> | <span style="font-size:x-large;">[[Prices and purchases]]</span> | ||
*[[My subscription and how to renew]] | *[[My subscription and how to renew]] | ||
*[[Important for Free accounts]] | *[[Important for Free accounts]] | ||
*[[SMS Pricing]] | *[[SMS Pricing]] | ||
− | *[[Additional Bookings | + | *[[Additional Bookings]] |
*[[Link removal and custom domain | Link Removal and Custom Domain]] | *[[Link removal and custom domain | Link Removal and Custom Domain]] | ||
*[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]] | *[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]] | ||
+ | <br> | ||
<span style="font-size:x-large;">[https://help.simplybook.me/index.php/Custom_Features Custom Features]</span> | <span style="font-size:x-large;">[https://help.simplybook.me/index.php/Custom_Features Custom Features]</span> | ||
*[[Custom Features | The list of all Custom Features with instructions]] | *[[Custom Features | The list of all Custom Features with instructions]] | ||
*[[How to enable custom feature | How to enable Custom Feature]] | *[[How to enable custom feature | How to enable Custom Feature]] | ||
*[[Custom Features by category]] | *[[Custom Features by category]] | ||
− | |||
*[[What Custom Features do not work with each other]] | *[[What Custom Features do not work with each other]] | ||
+ | <br> | ||
<span style="font-size:x-large;">[[Calendar & Bookings]]</span> | <span style="font-size:x-large;">[[Calendar & Bookings]]</span> | ||
*[[How to manage bookings]] | *[[How to manage bookings]] | ||
*[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]] | *[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]] | ||
− | *[[Booking_reports| Booking reports | + | *[[Booking_reports| Booking reports]] |
*[[Break times]] | *[[Break times]] | ||
*[[Adjusting notifications]] | *[[Adjusting notifications]] | ||
*[[Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]] | *[[Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]] | ||
<br> | <br> | ||
− | |- style="height:220px; vertical-align:top;" | + | |- style="height:220px; vertical-align:top;"| |
<span style="font-size:x-large;">[[Tips for your business | Other]]</span> | <span style="font-size:x-large;">[[Tips for your business | Other]]</span> | ||
− | *[http://appointmentschedulingnews.com/amazing-sales-and-marketing-system-for-service-providers/ Promotions | + | *[http://appointmentschedulingnews.com/amazing-sales-and-marketing-system-for-service-providers/ Promotions: Rewards and Referrals] |
− | |||
*[[Statistics_%26_Analytics| Statistics Custom Features]] | *[[Statistics_%26_Analytics| Statistics Custom Features]] | ||
*[[Business_enhancements| Business enhancements Custom Features]] | *[[Business_enhancements| Business enhancements Custom Features]] | ||
*[[Tips for specific businesses]] | *[[Tips for specific businesses]] | ||
*[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]] | *[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]] | ||
+ | <br> | ||
<span style="font-size:x-large;">[[Integration]]</span> | <span style="font-size:x-large;">[[Integration]]</span> | ||
*[[Widgets for your own website]] | *[[Widgets for your own website]] | ||
Line 176: | Line 181: | ||
*[[Other Integrations]] | *[[Other Integrations]] | ||
*[[Own domain | Custom Domain]] | *[[Own domain | Custom Domain]] | ||
+ | <br> | ||
<span style="font-size:x-large;">[[API| For developers]]</span> | <span style="font-size:x-large;">[[API| For developers]]</span> | ||
*[[API| API documentation]] | *[[API| API documentation]] | ||
Line 182: | Line 188: | ||
*[https://help.simplybook.me/index.php/User_API_guide API guide] | *[https://help.simplybook.me/index.php/User_API_guide API guide] | ||
<br> | <br> | ||
− | <span style="font-size:x-large;">[[Video]] | + | <span style="font-size:x-large;">[[Video]]</span> |
*[https://www.youtube.com/c/SimplyBookme-booking-system YouTube] | *[https://www.youtube.com/c/SimplyBookme-booking-system YouTube] | ||
*[https://vimeo.com/simplybook Vimeo] | *[https://vimeo.com/simplybook Vimeo] | ||
|} | |} | ||
− | + | </mobileonly> |
Revision as of 10:08, 5 March 2020
- Our features
- Brief overview of the system
- Adding services and providers
- How to manage bookings
- Selecting Custom Features
- Adjusting notifications
- Adding other users to the system
- Importing the list of clients
- Login and password
- How to delete account
Booking website
- Time slots are not showing up
- Where to change my info
- Adjusting your language
- Adjusting Design
- Monthly/weekly/daily timelines
- Remove Elements from booking page
- Add elements to booking page
- Ask additional questions on the Details Step
- Categories and Locations
- Accepting Payments
Time settings
- How to set my availability
- Time and date settings
- Time Zones
- Break times
- Change interval
- Events (services on particular dates)
- Recurring services (packs)
- Buffer time
- Book days
Prices and purchases
- My subscription and how to renew
- Important for Free accounts
- SMS Pricing
- Additional Bookings
- Link Removal and Custom Domain
- Upgrade from lower to higher subscription before current subscription expires
Custom Features
- The list of all Custom Features with instructions
- How to enable Custom Feature
- Custom Features by category
- What Custom Features do not work with each other
Calendar & Bookings
- How to manage bookings
- Provider/Service/Day/Week/Month views
- Booking reports
- Break times
- Adjusting notifications
- Google/Outlook calendar synchronization
Other
- Promotions: Rewards and Referrals
- Statistics Custom Features
- Business enhancements Custom Features
- Tips for specific businesses
- 1 is not greater than 2
Integration
- Widgets for your own website
- Widget examples
- Bookings on Facebook
- WordPress integration
- Other Integrations
- Custom Domain
For developers
Video