Difference between revisions of "Help Center"
From SimplyBook.me
(37 intermediate revisions by the same user not shown) | |||
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| style="width:33%;" | | | style="width:33%;" | | ||
<div class="getting-started"> | <div class="getting-started"> | ||
− | <span style="font-size:x-large;"> [[Getting started]]</span></div> | + | <span style="font-size:x-large;">[[Getting started]]</span></div> |
*<div class="article">[https://simplybook.me/en/booking-system-features Our features]</div> | *<div class="article">[https://simplybook.me/en/booking-system-features Our features]</div> | ||
+ | *<div class="article">[https://www.youtube.com/watch?v=Wm_1dRAZgZo Cluster Solution]</div> | ||
*<div class="article">[[Brief overview of the system]]</div> | *<div class="article">[[Brief overview of the system]]</div> | ||
*<div class="article">[[Adding_services,_providers_and_availability(new_interface) | Adding services and providers]]</div> | *<div class="article">[[Adding_services,_providers_and_availability(new_interface) | Adding services and providers]]</div> | ||
Line 20: | Line 21: | ||
*<div class="article">[[Importing the list of clients]]</div> | *<div class="article">[[Importing the list of clients]]</div> | ||
*<div class="article">[[Login and password]]</div> | *<div class="article">[[Login and password]]</div> | ||
+ | *<div class="article">[https://www.youtube.com/watch?v=64Mf8Ve4LYM How SimplyBook.me security works]</div> | ||
*<div class="article">[[How to delete account]]</div> | *<div class="article">[[How to delete account]]</div> | ||
+ | *<div class="article">[[How_to_unblock_account| How to unblock the account]]</div> | ||
<br> | <br> | ||
|style="width:33%;" | | |style="width:33%;" | | ||
Line 28: | Line 31: | ||
*<div class="article">[[Where to change my info]]</div> | *<div class="article">[[Where to change my info]]</div> | ||
*<div class="article">[[Adjust_your_terminology/language | Adjusting your language]]</div> | *<div class="article">[[Adjust_your_terminology/language | Adjusting your language]]</div> | ||
− | *<div class="article">[[Design |Adjusting Design]]</div> | + | *<div class="article">[[Design |Adjusting Design & Calendar layouts]]</div> |
− | *<div class="article">[[ | + | *<div class="article">[[Client_mobile_app |Client Mobile Application]]</div> |
*<div class="article">[[Remove Elements from booking page]]</div> | *<div class="article">[[Remove Elements from booking page]]</div> | ||
*<div class="article">[[Add elements to booking page]]</div> | *<div class="article">[[Add elements to booking page]]</div> | ||
*<div class="article">[[Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]</div> | *<div class="article">[[Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]</div> | ||
+ | *<div class="article">[[First_and_Last_Names| Ask for First and Last Name in separate fields]] | ||
*<div class="article">[[Categories and Locations]]</div> | *<div class="article">[[Categories and Locations]]</div> | ||
*<div class="article">[[Custom_Features#Accept_Payments| Accepting Payments]]</div> | *<div class="article">[[Custom_Features#Accept_Payments| Accepting Payments]]</div> | ||
+ | *<div class="article">[[Adjusting_client_invoices|Adjusting client invoices]]</div> | ||
| style="width:33%;" | | | style="width:33%;" | | ||
<div class="time-settings"> | <div class="time-settings"> | ||
Line 74: | Line 79: | ||
*<div class="article">[[How to manage bookings]]</div> | *<div class="article">[[How to manage bookings]]</div> | ||
*<div class="article">[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]</div> | *<div class="article">[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]</div> | ||
− | *<div class="article">[[Calendar_Notes| Using notes]]</div> | + | *<div class="article">[[Calendar_Notes| Using notes & Blocking times]]</div> |
*<div class="article">[[Booking_reports| Booking reports]]</div> | *<div class="article">[[Booking_reports| Booking reports]]</div> | ||
*<div class="article">[[Break times]]</div> | *<div class="article">[[Break times]]</div> | ||
*<div class="article">[[Adjusting notifications]]</div> | *<div class="article">[[Adjusting notifications]]</div> | ||
*<div class="article">[[Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]</div> | *<div class="article">[[Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]</div> | ||
+ | *<div class="article">[[How_to_add_Google_Meet_links_to_appointments| Google Meet online appointments]]</div> | ||
+ | *<div class="article">[https://youtu.be/Y6mI6krI860 Admin app overview]</div> | ||
<br> | <br> | ||
|- style="height:220px; vertical-align:top;" | |- style="height:220px; vertical-align:top;" | ||
Line 85: | Line 92: | ||
<span style="font-size:x-large;">[[Tips for your business | Other]]</span></div> | <span style="font-size:x-large;">[[Tips for your business | Other]]</span></div> | ||
*<div class="article">[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace]</div> | *<div class="article">[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace]</div> | ||
+ | *<div class="article">[https://www.youtube.com/watch?v=TlHJdfDlEjI| How to list your services on our marketplace]</div> | ||
+ | *<div class="article">[https://youtu.be/o9nWOVPF5yk| How to use the SimplyBook.me Marketing Suite]</div> | ||
*<div class="article">[[Statistics_%26_Analytics| Statistics Custom Features]]</div> | *<div class="article">[[Statistics_%26_Analytics| Statistics Custom Features]]</div> | ||
*<div class="article">[[Business_enhancements| Business enhancement Custom Features]]</div> | *<div class="article">[[Business_enhancements| Business enhancement Custom Features]]</div> | ||
*<div class="article">[[Tips for specific businesses]]</div> | *<div class="article">[[Tips for specific businesses]]</div> | ||
*<div class="article">[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]</div> | *<div class="article">[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]</div> | ||
+ | |||
| style="width:33%;" | | | style="width:33%;" | | ||
Line 97: | Line 107: | ||
*<div class="article">[[Bookings on Facebook |Bookings on Facebook and Instagram]]</div> | *<div class="article">[[Bookings on Facebook |Bookings on Facebook and Instagram]]</div> | ||
*<div class="article">[[WordPress plugin | WordPress integration]]</div> | *<div class="article">[[WordPress plugin | WordPress integration]]</div> | ||
− | *<div class="article">[[Bookings on Facebook | Facebook CTA button | + | *<div class="article">[[Bookings on Facebook | Facebook CTA button and widget]]</div> |
*<div class="article">[[Other Integrations]]</div> | *<div class="article">[[Other Integrations]]</div> | ||
*<div class="article">[[Own domain | Custom Domain]]</div> | *<div class="article">[[Own domain | Custom Domain]]</div> | ||
Line 107: | Line 117: | ||
*<div class="article">[https://simplybook.me/api/doc#getToken API tokens]</div> | *<div class="article">[https://simplybook.me/api/doc#getToken API tokens]</div> | ||
*<div class="article">[https://help.simplybook.me/index.php/User_API_guide API guide]</div> | *<div class="article">[https://help.simplybook.me/index.php/User_API_guide API guide]</div> | ||
+ | *<div class="article">[https://simplybook.me/en/api/developer-api/tab/rest_api REST API]</div> | ||
<br> | <br> | ||
<div class="video"> | <div class="video"> | ||
<span style="font-size:x-large;">[[Video]]</span></div> | <span style="font-size:x-large;">[[Video]]</span></div> | ||
*<div class="article">[https://www.youtube.com/c/SimplyBookme-booking-system YouTube]</div> | *<div class="article">[https://www.youtube.com/c/SimplyBookme-booking-system YouTube]</div> | ||
− | |||
|} | |} | ||
</nomobile> | </nomobile> | ||
<mobileonly> | <mobileonly> | ||
− | |||
− | |||
{| | {| | ||
− | + | <div class="column"> | |
− | <span style="font-size:x-large;"> [[Getting started]]</span> | + | <div class="getting-started"> |
− | *[https://simplybook.me/en/booking-system-features Our features ] | + | <span style="font-size:x-large;"> [[Getting started]]</span></div> |
− | *[ | + | *<div class="article">[https://simplybook.me/en/booking-system-features Our features]</div> |
− | + | *<div class="article">[https://www.youtube.com/watch?v=Wm_1dRAZgZo Cluster Solution]</div> | |
− | *[[ | + | *<div class="article">[[Brief overview of the system]]</div> |
− | *[[ | + | *<div class="article">[[Adding_services,_providers_and_availability(new_interface) | Adding services and providers]]</div> |
− | *[[ | + | *<div class="article">[[How to manage bookings]]</div> |
− | *[[ | + | *<div class="article">[[Custom_Features | Selecting Custom Features]]</div> |
− | *[[ | + | *<div class="article">[[Adjusting notifications]]</div> |
− | + | *<div class="article">[[Adding other users to the system]]</div> | |
− | *[[ | + | *<div class="article">[[Importing the list of clients]]</div> |
− | < | + | *<div class="article">[[Login and password]]</div> |
− | < | + | *<div class="article">[https://www.youtube.com/watch?v=64Mf8Ve4LYM How SimplyBook.me security works]</div> |
− | *[[ | + | *<div class="article">[[How to delete account]]</div> |
− | *[ | + | *<div class="article">[[How_to_unblock_account| How to unblock the account]]</div></div> |
− | + | <div class="column"> | |
− | *[[ | + | <div class="booking-website"> |
− | *[[ | + | <span style="font-size:x-large;">[[Booking website]]</span></div> |
− | + | *<div class="article">[[Time slots are not showing up]]</div> | |
− | + | *<div class="article">[[Where to change my info]]</div> | |
− | *[[ | + | *<div class="article">[[Adjust_your_terminology/language | Adjusting your language]]</div> |
− | *[[ | + | *<div class="article">[[Design |Adjusting Design & Calendar layouts]]</div> |
− | + | *<div class="article">[[Client_mobile_app |Client Mobile Application]]</div> | |
− | < | + | *<div class="article">[[Remove Elements from booking page]]</div> |
− | < | + | *<div class="article">[[Add elements to booking page]]</div> |
− | *[[ | + | *<div class="article">[[Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]</div> |
− | *[[ | + | *<div class="article">[[First_and_Last_Names| Ask for First and Last Name in separate fields]] |
− | *[[ | + | *<div class="article">[[Categories and Locations]]</div> |
− | *[[ | + | *<div class="article">[[Custom_Features#Accept_Payments| Accepting Payments]]</div> |
− | *[[ | + | *<div class="article">[[Adjusting_client_invoices|Adjusting client invoices]]</div></div> |
− | *[[ | + | <div class="column"> |
− | *[[ | + | <div class="time-settings"> |
− | *[[ | + | <span style="font-size:x-large;">[[Time settings]]</span></div> |
− | *[[ | + | *<div class="article">[[How_to_set_my_availability| How to set my availability]]</div> |
− | < | + | *<div class="article">[[Time and date settings]]</div> |
− | + | *<div class="article">[[I_have_clients_in_different_time_zones | Time Zones]]</div> | |
− | <span style="font-size:x-large;">[[ | + | *<div class="article">[[Break times]]</div> |
− | *[[ | + | *<div class="article">[[Need_to_change_interval_(timeframe)| Change interval]]</div> |
− | *[[ | + | *<div class="article">[[Events (services on particular dates)]]</div> |
− | *[[ | + | *<div class="article">[[Recurring_services(packs)| Recurring services (packs)]]</div> |
− | *[[ | + | *<div class="article">[[Buffer time]]</div> |
− | *[[ | + | *<div class="article">[[Book days]]</div></div> |
− | *[[ | + | <div class="column"> |
− | < | + | <div class="prices-and-purchases"> |
− | < | + | <span style="font-size:x-large;">[[Prices and purchases]]</span></div> |
− | *[[ | + | *<div class="article">[[My subscription and how to renew]]</div> |
− | + | *<div class="article">[[How_to_get_invoice | How to get invoice]]</div> | |
− | + | *<div class="article">[[Important for Free accounts]]</div> | |
− | + | *<div class="article">[[SMS Pricing]]</div> | |
− | + | *<div class="article">[[Additional_Bookings | Additional Bookings]]</div> | |
− | <span style="font-size:x-large;">[[ | + | *<div class="article">[[Link removal and custom domain | Link Removal and Custom Domain]]</div> |
− | *[[ | + | *<div class="article">[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]]</div></div> |
− | *[[ | + | <div class="column"> |
− | *[[ | + | <div class="custom-features"> |
− | *[[ | + | <span style="font-size:x-large;">[[Custom_Features |Custom Features]]</span></div> |
− | *[[ | + | *<div class="article">[[Custom Features | The list of all Custom Features with instructions]]</div> |
− | *[[ | + | *<div class="article">[[How to enable custom feature | How to enable Custom Feature]]</div> |
− | < | + | *<div class="article">[[Custom Features by category | Custom Features by Functionality Category]]</div> |
− | + | *<div class="article">[[Popular_custom_features_by_business_category | TOP 10 Custom Features per Business Category]]</div> | |
− | < | + | *<div class="article">[[Custom Features dependent on other Custom Features]]</div> |
− | + | *<div class="article">[[What Custom Features do not work with each other]]</div></div> | |
− | + | <div class="column"> | |
− | *[[ | + | <div class="calendar-and-bookings"> |
− | *[[ | + | <span style="font-size:x-large;">[[Calendar & Bookings]]</span></div> |
− | *[[ | + | *<div class="article">[[How to manage bookings]]</div> |
− | < | + | *<div class="article">[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]</div> |
− | < | + | *<div class="article">[[Calendar_Notes| Using notes & Blocking times]]</div> |
− | *[[ | + | *<div class="article">[[Booking_reports| Booking reports]]</div> |
− | *[ | + | *<div class="article">[[Break times]]</div> |
− | + | *<div class="article">[[Adjusting notifications]]</div> | |
− | + | *<div class="article">[[Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]</div> | |
− | + | *<div class="article">[[How_to_add_Google_Meet_links_to_appointments| Google Meet online appointments]]</div> | |
− | + | *<div class="article">[https://youtu.be/Y6mI6krI860 Admin app overview]</div></div> | |
− | + | <div class="column"> | |
− | <span style="font-size:x-large;">[[ | + | <div class="tips-for-business"> |
− | *[[ | + | <span style="font-size:x-large;">[[Tips for your business | Other]]</span></div> |
− | * | + | *<div class="article">[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace]</div> |
− | * | + | *<div class="article">[https://www.youtube.com/watch?v=TlHJdfDlEjI| How to list your services on our marketplace]</div> |
− | *[ | + | *<div class="article">[https://youtu.be/o9nWOVPF5yk| How to use the SimplyBook.me Marketing Suite]</div> |
− | < | + | *<div class="article">[[Statistics_%26_Analytics| Statistics Custom Features]]</div> |
− | < | + | *<div class="article">[[Business_enhancements| Business enhancement Custom Features]]</div> |
− | + | *<div class="article">[[Tips for specific businesses]]</div> | |
− | + | *<div class="article">[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]</div></div> | |
+ | <div class="column"> | ||
+ | <div class="integration"> | ||
+ | <span style="font-size:x-large;">[[Integration]]</span></div> | ||
+ | *<div class="article">[[Widgets for your own website]]</div> | ||
+ | *<div class="article">[http://simplydemowidgets.mozello.com/ Widget examples]</div> | ||
+ | *<div class="article">[[Bookings on Facebook |Bookings on Facebook and Instagram]]</div> | ||
+ | *<div class="article">[[WordPress plugin | WordPress integration]]</div> | ||
+ | *<div class="article">[[Bookings on Facebook | Facebook CTA button, widget and booking bot integrations]]</div> | ||
+ | *<div class="article">[[Other Integrations]]</div> | ||
+ | *<div class="article">[[Own domain | Custom Domain]]</div></div> | ||
+ | <div class="column"> | ||
+ | <div class="for-developers"> | ||
+ | <span style="font-size:x-large;">[[API| For developers]]</span></div> | ||
+ | *<div class="article">[[API| API documentation]]</div> | ||
+ | *<div class="article">[https://simplybook.me/api/explorer API Explorer]</div> | ||
+ | *<div class="article">[https://simplybook.me/api/doc#getToken API tokens]</div> | ||
+ | *<div class="article">[https://help.simplybook.me/index.php/User_API_guide API guide]</div> | ||
+ | *<div class="article">[https://simplybook.me/en/api/developer-api/tab/rest_api REST API]</div></div> | ||
+ | <div class="column"> | ||
+ | <div class="video"> | ||
+ | <span style="font-size:x-large;">[[Video]]</span></div> | ||
+ | *<div class="article">[https://www.youtube.com/c/SimplyBookme-booking-system YouTube]</div> | ||
+ | *<div class="article">[https://vimeo.com/simplybook Vimeo]</div></div> | ||
|} | |} | ||
</mobileonly> | </mobileonly> |
Revision as of 14:06, 20 August 2021
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