Difference between revisions of "Help Center"

From SimplyBook.me
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== Typical requests ==
 
== Typical requests ==
*<span id="timeframe">I cannot change timeframe</span>
+
* I cannot change timeframe
 
1) some time units (service duration, breaktimes, opening hours and special days – begin/end time) don’t divide by new timeframe;
 
1) some time units (service duration, breaktimes, opening hours and special days – begin/end time) don’t divide by new timeframe;
 
2) there was service provider (now deleted) with opening hours that don’t fit new timeframe.
 
2) there was service provider (now deleted) with opening hours that don’t fit new timeframe.
  
*Plugin doesn’t work / Plugin problems
+
* Plugin doesn’t work / Plugin problems
 
1) subscription is expired and plugins are disabled;
 
1) subscription is expired and plugins are disabled;
 
2) number of activated plugins exceed amount allowed by subscription; please disable extra plugins;
 
2) number of activated plugins exceed amount allowed by subscription; please disable extra plugins;
 
3) no settings were inserted.
 
3) no settings were inserted.

Revision as of 11:17, 4 September 2015

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Getting started

Typical requests

  • I cannot change timeframe

1) some time units (service duration, breaktimes, opening hours and special days – begin/end time) don’t divide by new timeframe; 2) there was service provider (now deleted) with opening hours that don’t fit new timeframe.

  • Plugin doesn’t work / Plugin problems

1) subscription is expired and plugins are disabled; 2) number of activated plugins exceed amount allowed by subscription; please disable extra plugins; 3) no settings were inserted.