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;*For admin or user
;*For admin or user
In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/>
In <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Calendar</span> (left-side menu) or in in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span> Click on the booking to open the details or use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">View</span> option if in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> and then press <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel booking</span> button. <br/>
[[File:Cancel booking v3.png| center ]]
[[File:Cancel booking v3.png | center ]]
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In case you need to cancel many bookings at once you can do that in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Booking details.</span><br>
You can use the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">filter</span> if necessary, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">check the boxes</span> with the bookings to cancel and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel selected</span> button at the top.<br>
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' It is possible to cancel the appointments from one report page at a time.</span>
[[File:Mass cancellation detailed report.png|1200px|border|center]]
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;*For client
;*For client
To cancel their bookings, clients can click "cancel link" in their confirmation emails.
To cancel their bookings, clients can click <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">cancel link</span> in their confirmation emails.
[[File:CancelBookingLink750.png | center ]]
[[File:CancelBookingLink750.png | center ]]
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Or use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cancel</span> button on the booking website, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">My bookings</span> tab.<br>
(If you want to prohibit clients from cancelling the appointments, you may need <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">[[Custom_Features#Cancellation_Policy| Cancellation Policy Custom Feature]]</span>.</span>)
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