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− | After registration you receive email with your company login information. Use it to log into your account. You can find your user information and change your password in Manage//Users//admin//Edit//change password. If you forgot your password or company name, please press "Forgot password" link or "Forgot company" link and information will be sent to email connected to the user. | + | After registration you receive email with your company login information. Password is set by you during the initial setup process. Use these details to log into your account. |
| + | <br>You can find your user information and change your password in Manage//Users//click on the user to edit//Change password. <br> |
| + | If you forgot your password or company name, please press "Forgot password" link or "Forgot company" link and information will be sent to email connected to the user. |
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| ;Company name: | | ;Company name: |
− | Is the one you wrote in the url link for your account, this name is all lowercase without spaces. Ex: sbdemo is the company name in url https://sbdemo.simplybook.me/ | + | Is the one you wrote in the url link for your account, this name is all lowercase without spaces. Ex: '''sbdemo''' is the company name in url https://sbdemo.simplybook.me/ |
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| ;User name: | | ;User name: |
− | By default is set as '''admin''', but if you changed it, you can check it in Manage//Users in the column "login". | + | By default it is set as '''admin''', but if you changed it, you can check it in Manage//Users//select the necessary user in the box "Login". |
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| ;Password: | | ;Password: |
− | If you forgot your password you can press "Forgot password" link and restoration code will be sent to email associated with user (can be checked in Manage//Users). Enter the code and proceed to your admin page. | + | If you forgot your password you can select "Forgot password" option and reset password link will be sent to email associated with user (can be checked in Manage//Users). Follow the link to set up new password. |
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− | ;If you can't remember any of these information, please contact support and tell anything you remember and they will try to find you in our databases. | + | ;If you can't remember any of these details, please contact support and tell anything you remember and they will try to find your system in our databases. |
− | '''''Please note! Free accounts with expired subscription for more than 3 months are automatically deleted and cannot be restored.''''' | + | '''''Please note!''''' Free accounts with expired subscription for more than 3 months are automatically deleted and cannot be restored. |
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