Translations:Memberships vs Packages: Choosing the Right Custom Feature for Your Business/12/en

5. One key distinction between Package credits and Membership limits is that Package credits do not revert automatically when a client cancels the booking included in the Package. To get the service reverted to the Package limit of a particular client, there is one workaround. You will need to go to Reports / Payment Transactions and delete/refund the Transaction in question. Please note that the Refund option is available only if you have SBPay Pro which gets activated on Premium plan. Only once the associated transaction is deleted/refunded, the credit will be reverted back to the Package balance. In contrast, with Membership custom feature, when a client cancels the booking associated with the Membership, this booking gets automatically reverted to the Membership balance.