Difference between revisions of "Voice Bookings custom feature"
From SimplyBook.me
| (4 intermediate revisions by the same user not shown) | |||
| Line 10: | Line 10: | ||
[[File:Voice booking.png | left]] | [[File:Voice booking.png | left]] | ||
| − | iBOB is an intelligent Booking Oriented Bot that answers your phone, accepts bookings from your clients 24/7 and redirects calls to you if clients asks for it, or if iBOB has problems understanding your client. You need iBOB credits to use iBOB as your personal assistant. iBOB is very fair, and does not charge much for his services. His services cost from only $2/month for a local phone number and 0,12 cents per incoming call minute. | + | iBOB is an intelligent Booking Oriented Bot that answers your phone, accepts bookings from your clients 24/7 and redirects calls to you if clients asks for it, or if iBOB has problems understanding your client. You need iBOB credits to use iBOB as your personal assistant. iBOB is very fair, and does not charge much for his services. His services cost from only $2/month for a local phone number and 0,12 cents per incoming call minute.<br><br> |
| + | <br><br> | ||
| + | <span style="background-color:#ffe9e9; padding:10px; border-radius:5px;">CURRENTLY NOT SUPPORTED</span> | ||
| + | <br><br> | ||
| + | <!----- | ||
| + | ''Test phone number:''<br>''US: +1 (0) 415 539 0265'' | ||
<br><br><br> | <br><br><br> | ||
| − | <span style="background-color:#ffe9e9; padding: | + | <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;"> |
| − | '''Please note!''' Not all countries have available phone numbers. Please contact support to check before voice credits purchase.</span> | + | '''Please note!'''</span> |
| + | * <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Not all countries have available phone numbers. Please contact support to check before voice credits purchase.</span> | ||
| + | * <span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">Voice bot works in English only and provides only basic functionality, so for example <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Accept_payments_custom_feature|payments]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Client_Login_custom_feature|client login]]</span>, <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Membership_custom_feature|memberships]]</span>, etc. are not working there.</span> | ||
<br><br> | <br><br> | ||
:'''How to use''' | :'''How to use''' | ||
:1. Enable <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">“iBOB - Your intelligent voice assistant”</span> custom feature on your <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Custom features</span> page. | :1. Enable <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">“iBOB - Your intelligent voice assistant”</span> custom feature on your <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Custom features</span> page. | ||
| − | [[File: | + | [[File:Voice bookings enable path new cf.png|border | center]] |
<br><br> | <br><br> | ||
:2. Go to <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Plans&Prices -> Additional items</span> to buy voice credits. | :2. Go to <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Plans&Prices -> Additional items</span> to buy voice credits. | ||
| − | [[File:Ibob buy voice credits.png | center]] | + | [[File:Ibob buy voice credits.png|border | center]] |
<br><br> | <br><br> | ||
:3. Go to <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Manage -> Voice bookings</span> or just click on <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Settings</span> near this custom feature. | :3. Go to <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Manage -> Voice bookings</span> or just click on <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Settings</span> near this custom feature. | ||
| − | [[File: | + | [[File:Voice bookings settings path new cf.png| center]] |
<br><br> | <br><br> | ||
:3. To add new phone number please click on <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">“+”</span> icon, select your country and phone type. | :3. To add new phone number please click on <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">“+”</span> icon, select your country and phone type. | ||
| − | [[File: Ibob buy phone number.png | center]] | + | [[File: Ibob buy phone number.png|border | center]] |
<br><br> | <br><br> | ||
:4. Buy phone number from the list you see(there are also the prices per month and per minute). It will be the number for your clients to dial to make bookings. | :4. Buy phone number from the list you see(there are also the prices per month and per minute). It will be the number for your clients to dial to make bookings. | ||
| − | [[File:Ibob buy phone number - step4.png | center]] | + | [[File:Ibob buy phone number - step4.png|border | center]] |
<br><br> | <br><br> | ||
:5. When the number is purchased you can set the voice, choose transcription language, add your greeting message that the clients will hear at the beginning of the call. As well you can add there a number to contact you if necessary. | :5. When the number is purchased you can set the voice, choose transcription language, add your greeting message that the clients will hear at the beginning of the call. As well you can add there a number to contact you if necessary. | ||
<br> | <br> | ||
:<span style="background-color:#ffe9e9; padding:10px; border-radius:5px;">'''Please note!''' If the bot does not get the information said by client, the client will be redirected to this “Company redirect phone number” if it is added.</span> | :<span style="background-color:#ffe9e9; padding:10px; border-radius:5px;">'''Please note!''' If the bot does not get the information said by client, the client will be redirected to this “Company redirect phone number” if it is added.</span> | ||
| − | [[File:Ibob setup number.png | center]] | + | [[File:Ibob setup number.png|border | center]] |
<br><br> | <br><br> | ||
:7. All is set. You can give your clients the number set according to the steps above and iBob will help them to book your services.<br><br> | :7. All is set. You can give your clients the number set according to the steps above and iBob will help them to book your services.<br><br> | ||
<br><br> | <br><br> | ||
'''Additional option''' – you can set predefined location/category/service/provider per phone number and the clients will book that option exactly. | '''Additional option''' – you can set predefined location/category/service/provider per phone number and the clients will book that option exactly. | ||
| − | [[File:Ibob predefined options.png | center]] | + | [[File:Ibob predefined options.png|border | center]] |
<br><br> | <br><br> | ||
'''Statistics'''<br> | '''Statistics'''<br> | ||
To check the calls made to your voice bot please use <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Reports -> Voice bookings</span> section. | To check the calls made to your voice bot please use <span style="background-color:#d4f8e5; padding:10px; border-radius:5px;">Reports -> Voice bookings</span> section. | ||
| − | [[File:Ibob reports overview.png | center]] | + | [[File:Ibob reports overview.png|border | center]] |
<br><br> | <br><br> | ||
| + | ---> | ||
Latest revision as of 08:50, 10 August 2021
iBOB is an intelligent Booking Oriented Bot that answers your phone, accepts bookings from your clients 24/7 and redirects calls to you if clients asks for it, or if iBOB has problems understanding your client. You need iBOB credits to use iBOB as your personal assistant. iBOB is very fair, and does not charge much for his services. His services cost from only $2/month for a local phone number and 0,12 cents per incoming call minute.
CURRENTLY NOT SUPPORTED
