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| ==Accept payments== | | ==Accept payments== |
| Allows to send: | | Allows to send: |
− | * Invoices to clients | + | * Invoices to clients(email template) |
− | * Notifications about unsuccessful payments to client | + | * Notifications about unsuccessful payments to client(Email template) |
− | * Notifications about unsuccessful payments to company | + | * Notifications about unsuccessful payments to company(Email template) |
| All these templates can be edited in Custom features -> Accept payments -> Settings -> Email template settings. | | All these templates can be edited in Custom features -> Accept payments -> Settings -> Email template settings. |
| <br><br> | | <br><br> |
| ==Multiple bookings== | | ==Multiple bookings== |
| Has own templates for: | | Has own templates for: |
− | * Booking confirmation notification to client | + | * Booking confirmation notification to client(Email and SMS templates) |
− | * Booking reminder notification to client | + | * Booking reminder notification to client(Email and SMS templates) |
| Both types are automatically applied when this custom feature is enabled and the clients makes a batch of appointments at once using "Add another service" button at checkout. | | Both types are automatically applied when this custom feature is enabled and the clients makes a batch of appointments at once using "Add another service" button at checkout. |
| The templates texts can be adjusted in Custom features -> Multiple bookings -> On the right side of the page. | | The templates texts can be adjusted in Custom features -> Multiple bookings -> On the right side of the page. |
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| ==Group bookings== | | ==Group bookings== |
| Has special templates for the following types: | | Has special templates for the following types: |
− | * Booking confirmation notification to client | + | * Booking confirmation notification to client(Email and SMS templates) |
− | * Booking reminder notification to client | + | * Booking reminder notification to client(Email and SMS templates) |
− | * Booking confirmation notification to provider | + | * Booking confirmation notification to provider(Email and SMS templates) |
− | * Booking reminder notification to provider | + | * Booking reminder notification to provider(Email and SMS templates) |
| They will be automatically applied when this custom feature is enabled and the client books an appointment selecting several participants on the service step of the booking process. | | They will be automatically applied when this custom feature is enabled and the client books an appointment selecting several participants on the service step of the booking process. |
| All the templates can be adjusted in Custom features -> Group bookings -> on the right side of the page. | | All the templates can be adjusted in Custom features -> Group bookings -> on the right side of the page. |
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| ==Book Soon notification system== | | ==Book Soon notification system== |
| Allows to send reminders to come again to the clients who have booked before.<br> | | Allows to send reminders to come again to the clients who have booked before.<br> |
− | The templates can be set in Custom features -> Book Soon notification system -> Settings -> "Add new" to create a new template. | + | The templates can be set in Custom features -> Book Soon notification system -> Settings -> "Add new" to create a new template(Email and SMS). |
| You can create numerous specific templates for certain service(s)/provider(s) and they will be sent when the indicated time has passed from the client appointment. | | You can create numerous specific templates for certain service(s)/provider(s) and they will be sent when the indicated time has passed from the client appointment. |
| <br><br> | | <br><br> |
| ==Coupons & Gift cards== | | ==Coupons & Gift cards== |
| Can send specific notifications for the following cases: | | Can send specific notifications for the following cases: |
− | * the client purchases a gift card on the booking website | + | * the client purchases a gift card on the booking website(Email and SMS templates) |
| This notification template can be enabled/disable and edited in Custom features -> Coupons & Gift Cards -> on the right side of the page. | | This notification template can be enabled/disable and edited in Custom features -> Coupons & Gift Cards -> on the right side of the page. |
− | As well if you manually issue gift card or coupon to your client(s) the template that will be used in this case can be access in Manage -> Coupons&Gift Cards -> Issue the gift card / Send coupon message for the desired gift-card/coupon -> Send Email/Send sms. | + | As well if you manually issue gift card or coupon to your client(s) the template that will be used in this case can be access in Manage -> Coupons&Gift Cards -> Issue the gift card / Send coupon message for the desired gift-card/coupon -> Send Email/Send SMS. |
| <br><br> | | <br><br> |
| ==Client mobile app== | | ==Client mobile app== |
− | | + | In case this feature is enabled and the client has allowed notifications, the mobile application will send booking-related push notifications.<br> |
| + | There is no place to edit the template, but you can view the notifications report in Reports -> Notification report. |
| + | '''Please note!''' You need to have enough push notifications credits to be able to send such notifications to clients |
| <br><br> | | <br><br> |
| ==Admin mobile app== | | ==Admin mobile app== |