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==Coupons & Gift cards==
==Coupons & Gift cards==
Can send specific notifications for the following cases:
Can send specific notifications for the following cases when you are using this custom feature:
* the client purchases a gift card on the booking website(Email and SMS templates)
* the client purchases a gift card on the booking website(Email and SMS templates)
This notification template can be enabled/disable and edited in Custom features -> Coupons & Gift Cards -> on the right side of the page.
This notification template can be enabled/disable and edited in Custom features -> Coupons & Gift Cards -> on the right side of the page.
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==Admin mobile app==
==Admin mobile app==
If you are using admin mobile application you can receive booking related notifications such as booking confirmations, reminders, booking change and cancellation notifications.<br>
To enable/disable these notifications please navigate to Settings tab -> Manage notifications in the admin mobile application.
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==Client login==
==Client login==
If you require the clients to sign in/sign up to be able to book the appointments or make purchases on your booking website and have Client login custom feature enabled,<br>
there are three notification types that can be sent to your clients(they cannot be disabled):
* new client registration(Email)
* restore password(Email)
* reset password or create client from admin interface(Email)
You can edit the templates in Custom features -> Client login -> on the right side of the page.
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==Membership==
==Membership==
When you sell memberships on the booking website you may also need to notify your clients about the different points.<br>
This custom feature allows to send:
* membership activation notification(Email and SMS templates)
* recurring payment notification(Email and SMS templates)
* recurring payment error(Email and SMS templates)
* recurring payment success(Email and SMS templates)
* membership period end(Email and SMS templates)
* membership expires today(Email and SMS templates)
* membership expired notification(Email and SMS templates)
You can edit the templates, as well as enable/disable certain notification types in Custom features -> Membership -> on the right side of the page.
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==Flexible notifications==
==Flexible notifications==
This custom feature allows to customize the booking related notification per certain service/provider or both.<br>
The following types can be used:
* booking confirmation to client
* booking confirmation to provider
* reminder to client
* reminder to provider
* cancellation notification to client
* cancellation notification for provider
* booking change notification to client
* booking change notification to provider
* recurring event confirmation to client
* recurring event confirmation to provider
* batch cancellation notification to client
* batch cancellation notification to provider
* multiple bookings batch booking confirmation to client
* multiple bookings event reminder to client
* group bookings batch booking confirmation to client
* group bookings batch booking confirmation to provider
* group booking reminder to client
* group booking reminder to provider
You can create all the desired templates in Custom features -> Flexible notifications -> Manage.
In case you need to enable/disable some of these notification types please navigate to Settings -> General settings -> Email and SMS settings -> and use the table at the top of the page.<br>
'''Please note!''' These are general booking notifications settings so if you turn some of them off it will also influence similar types related to other features(i.e. if you disable booking confirmations to providers there then common confirmations, as well as group, recurring batches confirmation notifications will become off)
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==Packages==
==Packages==
When you sell the packages of services/classes/products/service add-ons or issue the packages from admin side it is also possible to automatically send the clients the package activation notification(Email and/or SMS).<br>
To edit the template text or enable/disable the notifications please navigate to Custom features -> Packages -> right side of the page.
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==Tickets==
==Tickets==
By default the ticket is automatically sent to client email together with the corresponding service confirmation email.<br>
But in case you are using online payments and allow to choose "pay later" option on the booking website and the client select it,<br>
in this case the ticket will be sent with the separate email.
As well you may wish to re-send the ticket to the client in certain cases(it is possible in Reports -> Tickets report).
Both notification templates case be edited in Custom features -> Tickets -> on the right side or the page. There are Email types available only.
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==Custom email==
==Custom email==
Allows to customize the design of the email notifications to match your branding and taste.<br>
To create your designs please go to Custom features -> Custom email -> Create template.<br>
With the help of this custom feature you can influence the look of the following notification types:
* common booking related notifications from Settings -> Email and SMS Settings;
* invoices emails from accept payments custom feature;
* group bookings custom feature notifications;
* multiple bookings custom feature notifications;
* client login custom feature notifications;
* membership custom feature notifications;
* packages custom feature notifications;
* tickets custom feature notifications;
* coupons & Gift Cards custom feature notifications
* medical test custom feature notifications;
* book soon custom feature notifications.
As well it allows to test each notification type with the pre-created design.
The {{content}} tag that contains the booking/purchase information can be edited in the corresponding feature settings.
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==SMTP==
==SMTP==
This feature allows you to use your own SMTP server for sending the emails.<br>
It has only one template for testing this feature after you have entered the settings.<br>
You can edit and use the test email template in Custom features -> SMTP -> on the right side of the page.
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==Daily report==
==Daily report==
When you enable and set this custom feature it will automatically send the email report about new, upcoming and cancelled appointments to your company email address.<br>
There is not template to edit as such, but you can adjust the items included in Custom features -> Daily report -> on the right side of the page.
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==HIPAA==
==HIPAA==
This is security-related custom feature and allows to send email notifications when somebody logs in to your system.<br>
It does not contain any email template to be edited and can be enabled/disabled by adding/removing the email address in Custom features -> HIPAA -> right side of the page -> Notify email.
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==Contact widget==
==Contact widget==
As this custom feature allows to add a contact form to your booking website or create the contact button widget, there is also the email/SMS notification to company that is sent when somebody leaves a message on the booking site or widget so that you will be able to respond right away.
There is no template to edit but you can disable such notifications in Settings -> General settings -> Email and SMS settings -> Contact widget notifications.
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==Medical test==
==Medical test==
When you are using this custom feature you definitely need to send the test results to patients' emails.<br>
In Custom features -> Medical test -> on the right side of the page you can enable/disable or edit the following templates:
* positive results(Email and SMS templates);
* negative results(Email and SMS templates);
* inconclusive results(Email and SMS templates).
In case you need to adjust the test result template please use Custom result template option above the templates.
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