Difference between revisions of "How to cancel booking"
From SimplyBook.me
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;*For admin or user | ;*For admin or user | ||
In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/> | In '''Calendar''' (tab in the left-side menu) or in in '''Reports // Detailed reports'''. Click on the booking to open the details and then press "Cancel booking" button. <br/> | ||
| − | [[File: | + | [[File:Cancel booking v3.png| center ]] |
| + | <br><br> | ||
;*For client | ;*For client | ||
To cancel their bookings, clients can click "cancel link" in their confirmation emails. | To cancel their bookings, clients can click "cancel link" in their confirmation emails. | ||
| − | [[File:CancelBookingLink750.png | center ]]<br | + | [[File:CancelBookingLink750.png | center ]] |
| + | <br><br> | ||
''If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy| Cancellation Policy Custom Feature]].'' | ''If you want to prohibit clients from cancelling, you may need [[Custom_Features#Cancellation_Policy| Cancellation Policy Custom Feature]].'' | ||
<br><br> | <br><br> | ||
Revision as of 10:06, 5 April 2019
- For admin or user
In Calendar (tab in the left-side menu) or in in Reports // Detailed reports. Click on the booking to open the details and then press "Cancel booking" button.
- For client
To cancel their bookings, clients can click "cancel link" in their confirmation emails.
If you want to prohibit clients from cancelling, you may need Cancellation Policy Custom Feature.
