Tips for specific businesses

From simplybook


Quest rooms



Simplybook is a perfect online booking system for quest and escape rooms of various types. It allows clients to choose the room and book specific time when the game will take place. Clients can leave feedback's on the company booking page after follow up email. In order to use Simplybook.me efficiently we recommend the following features of online appointment scheduling software for Quest and Escape rooms:

1. Create service as game with corresponding duration. Use Manage // Services // Time details to edit service duration.
Quest time.png


2. Making providers as rooms. In Manage // Providers // Add service provider - create the number of providers equal to the rooms you have.
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Make sure that each provider can serve 1 client at a time.

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You can also set specific availability for that room by clicking on "Customize time settings for this provider" on "Service provider schedule" tab in Manage // Providers.

3. Rename the word "Employee" on the booking page to "Room" or "Game" in Settings // General settings // Custom translations.
Rooms.png


4. If each room has different price and you are planning to accept payments online with our Accept Payments Custom Feature, create more services in Manage // Services // Add service, set price for those services and relate with rooms by checking correponding boxes in "Service providers" tab.
Room relation.png


5. If morning game prices are different from evening/weekend game prices - add Morning games and Evening/weekend games services in Manage // Services, and set corresponding price for each service. Then in Manage // Providers create 2 providers for each game and set available hours for providers in "Service provider schedule" tab.
Games.png


Connect providers to corresponding services

Relation.png


On the booking page clients will choose morning/weekend hours, select game - and then will see available slots.

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6. If you have fixed schedule, you may need Appointment at fixed time Custom Feature where you can set specific start times for each of your services.
7. With the help of Intake Forms Custom Feature you can request additional info from clients such as how many clients will be in a group.




Rentals

If you are offering renting services, Simplybook can become a suitable booking software for you.

If you rent items for hours
Make your items as providers. For example if you rent musical instruments, create providers Flute, Bass, Violin, etc.
If you rent for different duration you will need to create multiple services with different duration. For example: Renting 1 hour, Renting 2 hours, Renting 6 hours, etc.
If you rent items for days

1. In Settings // General Settings // Configuration // Allow service to extend over breaktime and Allow service to extend over closing hours.

Extendtime.png

2. In Manage // Services // Add service button create service with the duration corresponding to the amount of days your service will be offered for (3 days=3 hours, 7 days=7 hours).

Book days new.png

3. In the Time settings // Company opening hours (when you have only 1 service) or in the working hours of the service (Time settings // Service schedule) open only 1 hour each day.

Book days schedule.png

4. The system will then book the number of hours indicated in service duration as the number of days.

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Classes

See extended tutorial about classes online scheduling here


Events only

If you plan to have 1 event or several events without regular services you should do the following:

1. Close all company opening hours in Time settings // Company opening hours - put the switchers near weeday names to "off" position.
Company schedule off.png


2. Create events you need in Manage // Services // Add service. See detailed tutorial about events here.


24/7 or after 00.00 services

If your services will cross midnight, after you set up your availability make sure to set "Allow service to extend over closing hours" to "Yes" in Settings//Configuration.


Table booking

Simplybook is an amazing scheduling app for restaurants as well. You can use online calendar to allow clients book your tables in advance. See extended tutorial about how to book tables here.


Different clinics/salons under one account

If you have several clinics/salons/gyms/etc you can use Locations Custom Feature and make each clinic or salon a location. You can assign providers who work on that location and while booking your services, clients will first choose location and then service and provider.


Services limited to the amount of rooms or items

For those companies that are restricted to amount of rooms or items we recommend to check Limit Bookings Custom Feature.

This Custom Feature allows you to restrict booking quantity which can be booked at the same time. This Custom Feature is useful when your services require additional things like dental chair or room in the studio etc. When the booking limit is reached the corresponding time interval will looks like breaktime at the booking page (and in the admin interface if you haven't set to skip this restrictions for admin). It is possible to limit booking number at the same time generally, and also you can set certain limit for each service separately.