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Accept payments custom feature/da: Difference between revisions

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= Betalingslinks =
= Betalingslinks =


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(tilgængelig med Premium-abonnement (dvs. SBPay.me PRO-versionen)<br>
(available with Premium subscription (i.e. SBPay.me PRO version)<br>
Med denne mulighed kan du nu nemt sende betalingslinks via e-mail eller sms til dine kunder, så de kan betale på stedet eller uden for stedet for en ordre/booking eller et ubetalt restbeløb, når der er blevet brugt depositum.
With this option you can now easily send payment links via emails or sms to your clients to pay onsite or offsite for some order/booking or unpaid remainder amount when deposits were used.
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<div lang="en" dir="ltr" class="mw-content-ltr">
Se flere detaljer om, hvordan du bruger den [[Special:MyLanguage/SBPay.me_integration#Payment_links|her]]
Check more details on how to use it [[Special:MyLanguage/SBPay.me_integration#Payment_links|here]]
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<span id="Vaulted_Payments"></span>
=Vaulted Payments=
= Vaulted Payments =
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<div lang="en" dir="ltr" class="mw-content-ltr">
(tilgængelig med Premium-abonnement (dvs. SBPay.me PRO-version)<br>
(available with Premium subscription (i.e. SBPay.me PRO version)<br>
Denne mulighed giver kunderne mulighed for sikkert at gemme deres kortoplysninger som en foretrukken betalingsmetode. Med betalinger i pengeskab kan kunderne problemfrit betale for fremtidige ordrer uden at skulle indtaste deres betalingsoplysninger igen, hvilket øger bekvemmeligheden og fremskynder transaktionerne. Fra administrationssiden kan du opkræve betaling via dine kunders gemte betalingsmetode.
This option enables clients to securely store their card details as a preferred payment method. With vaulted payments, clients can seamlessly pay for future orders without re-entering their payment information, enhancing convenience and expediting transactions. From the admin side, you will be able to charge the saved payment method of your clients.
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<div lang="en" dir="ltr" class="mw-content-ltr">
Se flere detaljer om, hvordan det fungerer [[Special:MyLanguage/SBPay.me_integration#Vaulted_payments|her]]
Check more details on how it works [[Special:MyLanguage/SBPay.me_integration#Vaulted_payments|here]]
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<div lang="en" dir="ltr" class="mw-content-ltr">
<span id="Refunds"></span>
=Refunds=
= Refusion =
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<div lang="en" dir="ltr" class="mw-content-ltr">
(tilgængelig med Premium-abonnement.<br>
(available with Premium subscription.<br>
Det kan ske, at du af en eller anden grund skal tilbagebetale pengene til din kunde, og nu er det muligt at administrere sådanne tilfælde nemt med SBPay.me Pro-integration.
It may happen that you need to give the money back to your customer due to some reason and now it is possible to easily manage such cases with SBPay.me Pro integration.
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<div lang="en" dir="ltr" class="mw-content-ltr">
Se flere detaljer om, hvordan det fungerer [[Special:MyLanguage/SBPay.me_integration#Refunds|her]]
Check more details on how it works [[Special:MyLanguage/SBPay.me_integration#Refunds|here]]
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<div lang="en" dir="ltr" class="mw-content-ltr">
<span id="How_to_customize_the_client_invoices"></span>
=How to customize the client invoices=
= Sådan tilpasses kundefakturaer =
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<div lang="en" dir="ltr" class="mw-content-ltr">
Det kan være nødvendigt at vise eller skjule nogle data eller ændre udseendet på de fakturaer, som systemet sender til kunder, når de har foretaget et køb på din bookingwebsite.<br>
It may be necessary to show or hide some data or change the look for the invoices that the system sends to clients after they make a purchase on your booking website.<br>
Med SBPay.me-fakturafunktionen kan du justere følgende elementer:
Using SBPay.me Invoices feature can adjust the following items:
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Check more details here [[Special:MyLanguage/SBPay.me_integration#SBPay.me_Invoices|here]]
Se flere detaljer her [[Special:MyLanguage/SBPay.me_integration#SBPay.me_Invoices|her]]
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<div lang="en" dir="ltr" class="mw-content-ltr">
<span id="Notifications"></span>
=Notifications=
= Notifikationer =
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<div lang="en" dir="ltr" class="mw-content-ltr">
Der er flere typer betalingsrelaterede meddelelser, der kan sendes til dig og/eller dine kunder. Inden for de betalte abonnementer kan du tilpasse meddelelsesskabeloner ved hjælp af de medfølgende variabler.<br>
There are several types of the payment-related notifications that can be sent to you and/or your clients. Within the paid subscriptions you can customize notification templates using provided variables.<br>
Følgende meddelelser er tilgængelige:
The following notifications are available:
*Meddelelse om mislykket betaling (kan sendes til kunden og/eller virksomheden);
*Payment failed notification (can be sent to client and/or to company);
*Betalingslink til forsinket betalingsmetode (kun med SBPay.me Pro);
*Payment link for Delay payment method (with SBPay.me Pro only);
*Bekræftelse af refusion (kun med SBPay.me Pro).
*Refund confirmation (with SBPay.me Pro only).
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<div lang="en" dir="ltr" class="mw-content-ltr">
<span id="How_the_whole_payments_process_works"></span>
=How the whole payments process works=
= Sådan fungerer hele betalingsprocessen =
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:1. A client goes through the booking process and presses <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book Now</span> at the end. Or he/she selects some memberships/package/gift card, etc. to buy.<br><br>
:1. En kunde gennemgår bookingprocessen og trykker på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Book nu</span> til sidst. Eller han/hun vælger nogle medlemskaber/pakker/gavekort osv. at købe.<br><br>
:2. He is directed to summary step to choose a payment method. At this stage unconfirmed booking appears in the admin calendar marked red as ''not paid'' to reserve this time so that no other person can accidentally book the same slot and there will be no double-bookings. As well an order with the ''New'' status appears in '''Payment transactions''' report.<br>
:2. Han bliver dirigeret til oversigtstrinnet for at vælge en betalingsmetode. På dette trin vises ubekræftede bookinger i administratorkalenderen markeret med rødt som ''ikke betalt'' for at reservere denne tid, så ingen andre ved et uheld kan booke det samme tidsrum, og der ikke opstår dobbeltbookinger. Der vises også en ordre med status ''Ny'' i rapporten '''Betalingstransaktioner'''.<br>
[[File:Payment status not paid redesigned.png|1200px | border | center|link=https://help.simplybook.me/images/5/5a/Payment_status_not_paid_redesigned.png]]<br><br>
[[File:Payment status not paid redesigned.png|1200px | border | center|link=https://help.simplybook.me/images/5/5a/Payment_status_not_paid_redesigned.png]]<br><br>
:3. After that, the client has 2 options:  
:3. Derefter har kunden to muligheder:  
::3.1. to pay and the payment processor will send us confirmation that client has paid and we will automatically approve the transaction on our side (booking will be marked with green color and the order with ''paid'' status). <br>
::3.1. at betale, og betalingsformidleren sender os en bekræftelse på, at kunden har betalt, og vi godkender automatisk transaktionen på vores side (reservationen markeres med grøn farve, og ordren får status ''Betalt'' ). <br>
[[File:Booking paid status redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/8/88/Booking_paid_status_redesigned.png]]<br><br>
[[File:Booking paid status redesigned.png|1200px | border| center|link=https://help.simplybook.me/images/8/88/Booking_paid_status_redesigned.png]]<br><br>
::3.2. to not finish paying: the client is directed to the payment system, but then he closes the page, closes the browser, or simply leaves it open without any actions for a long period of time. In this case, the system will wait until timeout you set up in the settings of <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Accept_Payments | Accept payments]]</span> custom feature will end and will cancel the non-paid booking/transaction because it was never finished. You can set the emails to be sent to client and/or you to be notified about the timed out bookings. <br>
::3.2. ikke at afslutte betalingen: Kunden dirigeres til betalingssystemet, men lukker siden, lukker browseren eller lader den blot stå åben uden at foretage sig noget i længere tid. I dette tilfælde venter systemet, indtil den timeout, du har angivet i indstillingerne for den brugerdefinerede funktion <span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Custom_Features#Accept_Payments | Accepter betalinger]]</span>, udløber, og annullerer den ubetalte booking/transaktion, fordi den aldrig blev afsluttet. Du kan indstille, at der sendes e-mails til kunden og/eller dig, så I bliver underrettet om bookinger, hvor tiden er udløbet. <br>
::Same happens if the client paid, but paid later than timeout. In this case, if you receive a notification from PayPal/Stripe/etc. that client paid for the booking/order but as it was too late you can go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payments</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transactions</span> or <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Payment transactions</span> within SimplyBook.me interface and approve this booking manually.<br>
::Det samme sker, hvis kunden har betalt, men betalt senere end timeout. I dette tilfælde, hvis du modtager en meddelelse fra PayPal/Stripe/etc. om, at kunden har betalt for bookingen/ordren, men da det var for sent, kan du gå til <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Betalinger</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Transaktioner</span> eller <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporter</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Betalingstransaktioner</span> i SimplyBook.me-grænsefladen og godkende denne booking manuelt.<br>
[[File:Receive payment path redesigned.png|1200px | border|center|link=https://help.simplybook.me/images/0/06/Receive_payment_path_redesigned.png]]<br><br>
[[File:Receive payment path redesigned.png|1200px | border|center|link=https://help.simplybook.me/images/0/06/Receive_payment_path_redesigned.png]]<br><br>
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