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 h Danish (da)4. Opret<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|en]]</span> ny<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|service/klasse]]</span>, hvis det er nødvendigt, eller klik på den eksisterende for at redigere den, og vælg fanen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalitetssystem</span>.
[[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]]
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5. Aktivér <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">kontakten</span> for at forbinde<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|servicen/klassen]]</span> til loyalitetssystemet, og <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">angiv det antal</span> point, kunden vil optjene pr. booking<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|af]]</span> denne<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|service/klasse]]</span> i det felt, der vises. Gem indstillingerne.
[[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]]
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6. Gå derefter til siden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Administrer</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Kuponer og gavekort</span> ved hjælp af menuen til venstre, opret et nyt gavekort eller klik på det eksisterende for at redigere det, og vælg fanen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalitetssystem</span>.
[[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]]
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7. Aktivér <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">kontakten</span> for at give kunderne mulighed for at købe dette gavekort for bonusser. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Indtast det nødvendige beløb</span>, der skal optjenes, i det felt, der vises. Gem indstillingerne.
[[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]]
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8. Fra kundens side kan de se det optjente antal point samt bonusforbrugshistorikken i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">kundeprofilen</span> eller gå til den specifikke <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fane</span> på bookingwebstedet.
[[File:Loyalty system client side history.png|1200px|center]]<br><br>
[[File:Loyalty system client side profile button.png|1200px|center]]
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9. Så snart kunden har nok point, bliver knappen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Vælg efter point</span> aktiv på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">siden Gavekort</span> på bookingwebstedet, og et sådant gavekort kan købes i bytte for disse point.<br>
Kunden modtager derefter gavekortet på sin e-mail eller kan kopiere koden i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fanen Gavekort</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Dine gavekort</span> og bruge det som et almindeligt gavekort til andre køb eller give det til en anden.
[[File:Bonus system client side gift cards.png|1200px|center]]
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10. Fra administrationssiden kan du også se alle optjente og brugte point under <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporter</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalitetspointrapport</span>. Brug filteret, hvis det er nødvendigt, for at se udvalgte resultater, eksporter dataene til Excel eller .csv.
[[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br>
[[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]]
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11. Ved hjælp af denne rapport kan du også manuelt administrere pointbeløbene pr. klient.<br>
Klik på knappen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tilføj point</span> øverst, brug <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">søgefeltet</span> i pop op-vinduet til at finde den ønskede kunde, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">angiv det beløb, der</span>skal tilføjes eller trækkes fra i feltet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Belønningspointbeløb</span> (for at trække fra skal du blot <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">tilføje "-"</span> før beløbet), tilføj en <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">beskrivelse</span> (den vil også blive vist på kundens side) og klik på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tilføj</span>. Kunden modtager en meddelelse om opdateringen af saldoen.<br>
[[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]]
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Du kan også bruge indstillingen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Tilføj mere bonus til klient</span> i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Handlinger</span> for den specifikke rapportlinje for hurtigere saldoopdatering, da klienten i dette tilfælde allerede er forvalgt,
[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
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12. Hvis du har brug for at se pointoversigten for en bestemt klient, skal du bruge <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporter</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Kunder</span> og klikke på det fremhævede bonusbeløb i tabellen for at få vist pop op-vinduet med bonusoversigten.
[[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]]
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 h German (de)4. Erstellen Sie bei Bedarf<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|einen]]</span> neuen<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|Dienst/eine neue Klasse]]</span> oder klicken Sie auf den bestehenden, um ihn/sie zu bearbeiten, und wählen Sie die Registerkarte <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Treueprogramm"</span>.
[[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]]
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5. Aktivieren Sie <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">den Schalter</span>, um den<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|Dienst/die Klasse]]</span> mit dem Treueprogramm zu verbinden, und <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">geben Sie</span> in dem angezeigten Feld <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">die Anzahl</span> der Punkte <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">an</span>, die der Kunde pro Buchung dieses<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|Dienstes/dieser Klasse]]</span> erhält. Speichern Sie die Einstellungen.
[[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]]
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6. Gehen Sie dann über das Menü auf der linken Seite zur Seite " <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Verwalten</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Gutscheine &amp; Geschenkkarten"</span>, erstellen Sie eine neue Geschenkkarte oder klicken Sie auf eine bestehende, um sie zu bearbeiten, und wählen Sie die Registerkarte <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Treuesystem"</span>.
[[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]]
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7. Aktivieren Sie <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">den Schalter</span>, damit Kunden diese Geschenkkarte für Prämien kaufen können. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Legen Sie</span> in dem angezeigten Feld <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">den erforderlichen Betrag fest</span>, der verdient werden muss. Speichern Sie die Einstellungen.
[[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]]
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8. Auf der Kundenseite können die Kunden die Anzahl der gesammelten Punkte sowie die Bonusseingaben in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">ihrem Kundenprofil</span> einsehen oder auf die entsprechende <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Registerkarte</span> der Buchungswebsite gehen.
[[File:Loyalty system client side history.png|1200px|center]]<br><br>
[[File:Loyalty system client side profile button.png|1200px|center]]
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9. Sobald der Kunde genügend Punkte hat, wird die Schaltfläche <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Nach Punkten auswählen</span> " auf <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">der Geschenkkarten-Seite</span> der Buchungswebsite aktiv und eine solche Geschenkkarte kann im Austausch gegen diese Punkte gekauft werden.<br>
Der Kunde erhält die Geschenkkarte per E-Mail oder kann den Code auf <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">der Registerkarte "Geschenkkarten"</span> -&gt; " <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Ihre Geschenkkarten</span> " kopieren und wie eine normale Geschenkkarte für weitere Einkäufe verwenden oder jemandem schenken.
[[File:Bonus system client side gift cards.png|1200px|center]]
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10. Auf der Admin-Seite können Sie alle gesammelten und ausgegebenen Punkte unter <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Berichte"</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Treuepunktebericht"</span> einsehen. Verwenden Sie bei Bedarf den Filter, um ausgewählte Ergebnisse anzuzeigen, und exportieren Sie die Daten nach Excel oder CSV.
[[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br>
[[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]]
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11. Mit Hilfe dieses Berichts können Sie auch die Punktestände pro Kunde manuell verwalten.<br>
Klicken Sie oben auf die Schaltfläche <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Punkte hinzufügen</span> ", suchen Sie den gewünschten Kunden über <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">das Suchfeld</span> im Popup-Fenster, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">geben Sie den</span>hinzuzufügenden oder abzuziehenden <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Betrag</span>in das <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Feld "Prämienpunktbetrag"</span> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">ein</span>(zum Abziehen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fügen Sie</span> einfach <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">ein "-"</span> vor dem Betrag <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">ein</span> ), fügen Sie <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">eine Beschreibung</span> hinzu (diese wird auch auf der Kundenseite angezeigt) und klicken Sie auf <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">"Hinzufügen"</span>. Der Kunde erhält eine Benachrichtigung über die Aktualisierung seines Guthabens.<br>
[[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]]
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Außerdem können Sie die Option " <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Mehr Bonus zum Kunden hinzufügen</span> " in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">den Aktionen</span> für die jeweilige Berichtszeile verwenden, um die Aktualisierung des Guthabens zu beschleunigen, da der Kunde in diesem Fall bereits vorausgewählt ist.
[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
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12. Wenn Sie den Punktverlauf für einen bestimmten Kunden anzeigen möchten, verwenden Sie bitte " <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Berichte</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Kunden</span> " und klicken Sie auf den hervorgehobenen Bonusbetrag in der Tabelle, um das Popup-Fenster mit dem Bonusverlauf aufzurufen.
[[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]]
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 h English (en)4. Create new service/<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|class]]</span> if necessary or click on the existing one to edit, select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalty System</span> tab.
[[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]]
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5. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the switcher</span> to connect the service/<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|class]]</span> to the loyalty system and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">indicate the amount</span> of points the client will earn per this service/<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|class]]</span> booking in the box that appears. Save settings.
[[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]]
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6. Then please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Coupons & Gift Cards</span> page using the left-side menu, create a new gift card or click on the existing one to edit and choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalty System</span> tab.
[[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]]
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7. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the switcher</span> to allow the clients to buy this gift card for bonuses. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Set the necessary amount</span> to be earned in the box that appears. Save settings.
[[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]]
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8. From the client side they can see the amount of the points earned as well as the bonuses usage history inside <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the client profile</span> or go to the specific <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">tab</span> of the booking website.
[[File:Loyalty system client side history.png|1200px|center]]<br><br>
[[File:Loyalty system client side profile button.png|1200px|center]]
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9. As soon as the client has enough points the button <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Select by points</span> becomes active on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the Gift cards</span> page on the booking website and such gift card can be purchased in exchange of these points.<br>
As the result the client will get the gift card to his/her email or can copy its code in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Gift cards tab</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Your gift cards</span> and use as usual gift card for another purchases or make someone a present.
[[File:Bonus system client side gift cards.png|1200px|center]]
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10. From the admin side you can also view all the points earning and spending in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalty points report</span>. Please use the filter if necessary to see some selected results, export the data to Excel or .csv.
[[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br>
[[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]]
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11. With the help of this report you can also manually manage the points amounts per client.<br>
Please click on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add points</span> button at the top, use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the search box</span> in the popup that appears to find the desired client, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">indicate the amount</span>to be added or deducted in the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reward points amount</span> box (to deduct please simply <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">add "-"</span> before the amount), add some <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">description</span> (it will also be reflected on the client side) and hit <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add</span>. The client will receive the notification about the balance update.<br>
[[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]]
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As well you can use the option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add more bonus to client</span> in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> per the specific report line for faster balance update as the client will be already preselected in this case,
[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
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12. In case you need to view the point history per the particular client please use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clients</span> and click on the highlighted bonuses amount in the table to get to the bonuses history popup.
[[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]]
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 h French (fr)4. Créez<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|un]]</span> nouveau<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|service/une nouvelle classe]]</span> si nécessaire ou cliquez sur celui/celle qui existe déjà pour le modifier, puis sélectionnez l'onglet « <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Système de fidélité</span> ».
[[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]]
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5. Activez <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">le commutateur</span> pour connecter le<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|service/la classe]]</span> au système de fidélité et <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">indiquez le nombre</span> de points que le client gagnera pour chaque réservation<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|de]]</span> ce<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|service/cette classe]]</span> dans la case qui apparaît. Enregistrez les paramètres.
[[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]]
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6. Ensuite, veuillez vous rendre sur la page <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Gérer</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Coupons et cartes-cadeaux</span> à l'aide du menu de gauche, créez une nouvelle carte-cadeau ou cliquez sur celle existante pour la modifier, puis sélectionnez l'onglet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Système de fidélité</span>.
[[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]]
<br><br>
7. Activez <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">le commutateur</span> pour permettre aux clients d'acheter cette carte-cadeau pour obtenir des bonus. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Définissez le montant nécessaire</span> à gagner dans la case qui apparaît. Enregistrez les paramètres.
[[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]]
<br><br>
8. Du côté client, ils peuvent voir le nombre de points gagnés ainsi que l'historique d'utilisation des bonus dans <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">le profil client</span> ou se rendre dans <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">l'onglet</span> spécifique du site web de réservation.
[[File:Loyalty system client side history.png|1200px|center]]<br><br>
[[File:Loyalty system client side profile button.png|1200px|center]]
<br><br>
9. Dès que le client a suffisamment de points, le bouton « <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Sélectionner par points</span> » devient actif sur <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">la</span> page « <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cartes cadeaux</span> » du site de réservation et cette carte cadeau peut être achetée en échange de ces points.<br>
Le client recevra alors la carte cadeau par e-mail ou pourra copier son code dans <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">l'onglet Cartes cadeaux</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Vos cartes cadeaux</span> et l'utiliser comme une carte cadeau classique pour d'autres achats ou pour offrir à quelqu'un.
[[File:Bonus system client side gift cards.png|1200px|center]]
<br><br>
10. Du côté administrateur, vous pouvez également consulter tous les points gagnés et dépensés dans <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapports</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapport sur les points de fidélité</span>. Veuillez utiliser le filtre si nécessaire pour afficher certains résultats sélectionnés, exporter les données vers Excel ou .csv.
[[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br>
[[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]]
<br><br>
11. À l'aide de ce rapport, vous pouvez également gérer manuellement le nombre de points par client.<br>
Veuillez cliquer sur le bouton <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Ajouter des points</span> en haut, utiliser <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">la zone de recherche</span> dans la fenêtre contextuelle qui apparaît pour trouver le client souhaité, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">indiquer le montant</span>à ajouter ou à déduire dans la zone <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Montant des points de récompense</span> (pour déduire, il suffit <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">d'ajouter « - »</span> avant le montant), ajouter une <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">description</span> (elle sera également reflétée du côté du client) et cliquer <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">sur Ajouter</span>. Le client recevra une notification concernant la mise à jour du solde.<br>
[[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]]
<br><br>
Vous pouvez également utiliser l'option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Ajouter un bonus supplémentaire au client</span> dans <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> pour la ligne spécifique du rapport afin d'accélérer la mise à jour du solde, car le client sera déjà présélectionné dans ce cas.
[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
<br><br>
12. Si vous avez besoin de consulter l'historique des points par client, veuillez utiliser <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapports</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clients</span> et cliquer sur le montant des bonus mis en évidence dans le tableau pour accéder à la fenêtre contextuelle de l'historique des bonus.
[[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]]
<br><br><br><br>
 h Dutch (nl)4. Maak indien nodig<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|een]]</span> nieuwe<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|dienst/klasse]]</span> aan of klik op de bestaande om deze te bewerken, selecteer het tabblad <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyaliteitssysteem</span>.
[[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]]
<br><br>
5. Schakel <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">de schakelaar</span> in om de<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|dienst/klasse]]</span> aan het loyaliteitssysteem te koppelen en <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">geef</span> in het vak dat verschijnt <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">het aantal</span> punten <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">aan</span> dat de klant per boeking<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|van]]</span> deze<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|dienst/klasse]]</span> verdient. Sla de instellingen op.
[[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]]
<br><br>
6. Ga vervolgens naar <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Beheer</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Coupons &amp; cadeaubonnen</span> via het menu aan de linkerkant, maak een nieuwe cadeaubon aan of klik op de bestaande om deze te bewerken en kies het tabblad <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyaliteitssysteem</span>.
[[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]]
<br><br>
7. Schakel <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">de schakelaar</span> in om klanten toe te staan deze cadeaubon te kopen voor bonussen. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Stel het benodigde</span> te verdienen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">bedrag</span> in het verschijnende vak <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">in</span>. Sla de instellingen op.
[[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]]
<br><br>
8. Aan de klantzijde kunnen ze het aantal verdiende punten en het bonusgebruik zien in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">het klantprofiel</span> of op het specifieke <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">tabblad</span> van de boekingswebsite.
[[File:Loyalty system client side history.png|1200px|center]]<br><br>
[[File:Loyalty system client side profile button.png|1200px|center]]
<br><br>
9. Zodra de klant voldoende punten heeft, wordt de knop <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Selecteren op punten</span> actief op <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">de</span> pagina <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Cadeaubonnen</span> op de boekingswebsite en kan een dergelijke cadeaubon worden gekocht in ruil voor deze punten.<br>
Als resultaat ontvangt de klant de cadeaubon in zijn/haar e-mail of kan hij/zij de code kopiëren in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">het tabblad Cadeaubonnen</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Uw cadeaubonnen</span> en deze gebruiken als een gewone cadeaubon voor andere aankopen of om iemand een cadeau te geven.
[[File:Bonus system client side gift cards.png|1200px|center]]
<br><br>
10. Vanuit de beheerderszijde kunt u ook alle verdiende en bestede punten bekijken in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporten</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyaliteitspuntenrapport</span>. Gebruik indien nodig het filter om bepaalde resultaten te selecteren en exporteer de gegevens naar Excel of .csv.
[[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br>
[[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]]
<br><br>
11. Met behulp van dit rapport kunt u ook handmatig de punten per klant beheren.<br>
Klik bovenaan op de knop <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Punten toevoegen</span>, gebruik <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">het zoekvak</span> in het pop-upvenster dat verschijnt om de gewenste klant te vinden, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">geef het toe</span>te voegen of af te trekken <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">bedrag op</span>in het <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">vak Beloningspunten</span> (om <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">punten</span> af te trekken, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">voeg</span> gewoon <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">een "-" toe</span> voor het bedrag), voeg een <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">beschrijving</span> toe (deze wordt ook weergegeven aan de klant) en klik op <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Toevoegen</span>. De klant ontvangt een melding over de bijgewerkte stand.<br>
[[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]]
<br><br>
U kunt ook de optie <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Meer bonus toevoegen aan klant</span> gebruiken in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Acties</span> per specifieke rapportregel voor een snellere update van het saldo, aangezien de klant in dit geval al is geselecteerd,
[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
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12. Als u de puntenhistorie per specifieke klant wilt bekijken, gaat u naar <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporten</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Klanten</span> en klikt u op het gemarkeerde bonusbedrag in de tabel om het pop-upvenster met de bonusgeschiedenis te openen.
[[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]]
<br><br><br><br>
 h Swedish (sv)4. Skapa<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|en]]</span> ny<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|tjänst/klass]]</span> om det behövs eller klicka på den befintliga för att redigera, välj fliken <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Lojalitetssystem</span>.
[[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]]
<br><br>
5. Aktivera <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">växlaren</span> för att koppla<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|tjänsten/klassen]]</span> till lojalitetssystemet och <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">ange hur många</span> poäng kunden kommer att tjäna per bokning<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|av]]</span> denna<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|tjänst/klass]]</span> i rutan som visas. Spara inställningarna.
[[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]]
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6. Gå sedan till sidan <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Hantera</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Kuponger och presentkort</span> i menyn till vänster, skapa ett nytt presentkort eller klicka på det befintliga för att redigera och välj fliken <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Lojalitetssystem</span>.
[[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]]
<br><br>
7. Aktivera <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">omkopplaren</span> för att låta kunderna köpa detta presentkort för bonusar. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Ange det belopp som ska</span> tjänas in i rutan som visas. Spara inställningarna.
[[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]]
<br><br>
8. Från kundens sida kan de se antalet intjänade poäng samt bonusarnas användningshistorik i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">kundprofilen</span> eller gå till den specifika <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fliken</span> på bokningswebbplatsen.
[[File:Loyalty system client side history.png|1200px|center]]<br><br>
[[File:Loyalty system client side profile button.png|1200px|center]]
<br><br>
9. Så snart kunden har tillräckligt med poäng aktiveras knappen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Välj efter poäng</span> på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">sidan Presentkort</span> på bokningswebbplatsen och ett sådant presentkort kan köpas i utbyte mot dessa poäng.<br>
Som resultat får kunden presentkortet till sin e-post eller kan kopiera koden i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">fliken Presentkort</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Dina presentkort</span> och använda det som vanligt presentkort för andra köp eller ge bort i present.
[[File:Bonus system client side gift cards.png|1200px|center]]
<br><br>
10. Från administratörssidan kan du också se alla intjänade och använda poäng i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporter</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Lojalitetspoängrapport</span>. Använd filtret om det behövs för att se vissa valda resultat, exportera data till Excel eller .csv.
[[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br>
[[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]]
<br><br>
11. Med hjälp av denna rapport kan du också manuellt hantera poängbeloppen per kund.<br>
Klicka på knappen <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Lägg till poäng</span> längst upp, använd <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">sökrutan</span> i popup-fönstret som visas för att hitta önskad kund, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">ange det belopp som</span>ska läggas till eller dras av i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">rutan Belöningspoäng</span> (för att dra av <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">lägger du</span> bara <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">till "-"</span> före beloppet), lägg till <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">en beskrivning</span> (den kommer också att visas på kundens sida) och klicka på <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Lägg till</span>. Kunden får ett meddelande om att saldot har uppdaterats.<br>
[[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]]
<br><br>
Du kan också använda alternativet <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Lägg till mer bonus till kund</span> i <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Åtgärder</span> per specifik rapportrad för snabbare uppdatering av saldot, eftersom kunden i detta fall redan är förvald,
[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
<br><br>
12. Om du behöver visa poänghistoriken för en viss kund använder du <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Rapporter</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Kunder</span> och klickar på det markerade bonusbeloppet i tabellen för att komma till popup-fönstret med bonushistorik.
[[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]]
<br><br><br><br>
 h Ukrainian (uk)4. Створіть нову<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|послугу/клас]]</span>, якщо потрібно, або натисніть на існуючу, щоб редагувати, виберіть вкладку <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Система лояльності</span> ».
[[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]]
<br><br>
5. Увімкніть <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">перемикач</span>, щоб підключити<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|послугу/клас]]</span> до системи лояльності, і <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">вкажіть кількість</span> балів, які клієнт отримає за бронювання цієї<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|послуги/класу]]</span>, у вікні, що з'явиться. Збережіть налаштування.
[[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]]
<br><br>
6. Потім перейдіть на <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">сторінку</span> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Управління»</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Купони та подарункові картки»</span> за допомогою меню зліва, створіть нову подарункову картку або натисніть на існуючу, щоб редагувати, і виберіть вкладку <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Система лояльності</span> ».
[[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]]
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7. Увімкніть <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">перемикач</span>, щоб дозволити клієнтам купувати цю подарункову картку за бонуси. У вікні, що з'явиться, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">вкажіть необхідну суму</span>, яку потрібно заробити. Збережіть налаштування.
[[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]]
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8. З боку клієнта вони можуть бачити кількість зароблених балів, а також історію використання бонусів <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">у профілі клієнта</span> або перейти на відповідну <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">вкладку</span> веб-сайту бронювання.
[[File:Loyalty system client side history.png|1200px|center]]<br><br>
[[File:Loyalty system client side profile button.png|1200px|center]]
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9. Як тільки клієнт набере достатню кількість <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">балів</span>, на <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">сторінці «Подарункові картки»</span> на веб-сайті бронювання активується кнопка <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Вибрати за балами»</span>, і таку подарункову картку можна придбати в обмін на ці бали.<br>
В результаті клієнт отримає подарункову картку на свою електронну адресу або зможе скопіювати її код у <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">вкладці «Подарункові картки»</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Ваші подарункові картки»</span> і використовувати як звичайну подарункову картку для інших покупок або зробити комусь подарунок.
[[File:Bonus system client side gift cards.png|1200px|center]]
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10. З боку адміністратора ви також можете переглянути всі зароблені та витрачені бали в <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">розділі «Звіти»</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Звіт про бали лояльності</span>». За необхідності скористайтеся фільтром, щоб переглянути вибрані результати, експортуйте дані в Excel або .csv.
[[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br>
[[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]]
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11. За допомогою цього звіту ви також можете вручну керувати кількістю балів для кожного клієнта.<br>
Натисніть кнопку <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Додати бали»</span> вгорі, скористайтеся <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">полем пошуку</span> у спливаючому вікні, щоб знайти потрібного клієнта, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">вкажіть суму, яку</span>потрібно додати або відняти, у <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">полі «Сума бонусних балів»</span> (щоб відняти, просто <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">додайте «-»</span> перед сумою <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">)</span>, додайте <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">опис</span> (він також відобразиться на стороні клієнта) і натисніть <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Додати</span>». Клієнт отримає повідомлення про оновлення балансу.<br>
[[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]]
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Крім того, ви можете скористатися опцією <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Додати більше бонусів клієнту»</span> в <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">розділі «Дії»</span> для конкретного рядка звіту, щоб швидше оновити баланс, оскільки в цьому випадку клієнт вже буде попередньо вибраний[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
[[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]]
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12. Якщо вам потрібно переглянути історію балів для конкретного клієнта, скористайтеся <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">меню «Звіти»</span> -&gt; <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">«Клієнти»</span> і натисніть на виділену суму бонусів у таблиці, щоб перейти до спливаючого вікна історії бонусів.
[[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]]
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