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| Name | Current message text |
|---|---|
| h English (en) | 4. Create new service/<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|class]]</span> if necessary or click on the existing one to edit, select <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalty System</span> tab. [[File:Set loayalty points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/c/cf/Set_loayalty_points_per_service_redesigned.png]] <br><br> 5. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the switcher</span> to connect the service/<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|class]]</span> to the loyalty system and <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">indicate the amount</span> of points the client will earn per this service/<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">[[Special:MyLanguage/Classes_custom_feature|class]]</span> booking in the box that appears. Save settings. [[File:Set points per service redesigned.png|1200px|center|link=https://help.simplybook.me/images/1/1f/Set_points_per_service_redesigned.png]] <br><br> 6. Then please go to <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Manage</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Coupons & Gift Cards</span> page using the left-side menu, create a new gift card or click on the existing one to edit and choose <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalty System</span> tab. [[File:Enable loyalty points for gift card.png|1200px|center|link=https://help.simplybook.me/images/5/5a/Enable_loyalty_points_for_gift_card.png]] <br><br> 7. Enable <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the switcher</span> to allow the clients to buy this gift card for bonuses. <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Set the necessary amount</span> to be earned in the box that appears. Save settings. [[File:Set number of points per gift card redesigned.png|1200px|center|link=https://help.simplybook.me/images/2/29/Set_number_of_points_per_gift_card_redesigned.png]] <br><br> 8. From the client side they can see the amount of the points earned as well as the bonuses usage history inside <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the client profile</span> or go to the specific <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">tab</span> of the booking website. [[File:Loyalty system client side history.png|1200px|center]]<br><br> [[File:Loyalty system client side profile button.png|1200px|center]] <br><br> 9. As soon as the client has enough points the button <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Select by points</span> becomes active on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the Gift cards</span> page on the booking website and such gift card can be purchased in exchange of these points.<br> As the result the client will get the gift card to his/her email or can copy its code in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Gift cards tab</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Your gift cards</span> and use as usual gift card for another purchases or make someone a present. [[File:Bonus system client side gift cards.png|1200px|center]] <br><br> 10. From the admin side you can also view all the points earning and spending in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Loyalty points report</span>. Please use the filter if necessary to see some selected results, export the data to Excel or .csv. [[File:Loyalty points report path redesigned.png|1200px|center|link=https://help.simplybook.me/images/5/5e/Loyalty_points_report_path_redesigned.png]]<br><br> [[File:Loyalty points report overview redesigned.png|1200px|center|link=https://help.simplybook.me/images/e/ef/Loyalty_points_report_overview_redesigned.png]] <br><br> 11. With the help of this report you can also manually manage the points amounts per client.<br> Please click on the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add points</span> button at the top, use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">the search box</span> in the popup that appears to find the desired client, <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">indicate the amount</span>to be added or deducted in the <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reward points amount</span> box (to deduct please simply <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">add "-"</span> before the amount), add some <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">description</span> (it will also be reflected on the client side) and hit <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add</span>. The client will receive the notification about the balance update.<br> [[File:Manually add points redesigned.png|1200px|center|link=https://help.simplybook.me/images/4/4c/Manually_add_points_redesigned.png]] <br><br> As well you can use the option <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Add more bonus to client</span> in <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Actions</span> per the specific report line for faster balance update as the client will be already preselected in this case, [[File:Bonuses actions redesigned.png|1200px|center|link=https://help.simplybook.me/images/a/a7/Bonuses_actions_redesigned.png]] <br><br> 12. In case you need to view the point history per the particular client please use <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Reports</span> -> <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Clients</span> and click on the highlighted bonuses amount in the table to get to the bonuses history popup. [[File:Bonus history in client reoort redesigned.png|1200px|center|link=https://help.simplybook.me/images/b/b9/Bonus_history_in_client_reoort_redesigned.png]] <br><br><br><br> |
