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| |title=Frequently Asked Questions about the Popular Appointment Booking System Scheduler SimplyBook.me | | |title=Frequently Asked Questions about the Popular Appointment Booking System Scheduler SimplyBook.me |
| |titlemode=append | | |titlemode=append |
− | |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling | + | |keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content |
| }} | | }} |
− | | + | <nomobile> |
| <br/> | | <br/> |
| {| | | {| |
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| <br> | | <br> |
| |style="width:33%;" | | | |style="width:33%;" | |
− | <span style="font-size:x-large;">[[Booking page]]</span> | + | <span style="font-size:x-large;">[[Booking website]]</span> |
| *[[Time slots are not showing up]] | | *[[Time slots are not showing up]] |
| *[[Where to change my info]] | | *[[Where to change my info]] |
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| <span style="font-size:x-large;">[[Prices and purchases]]</span> | | <span style="font-size:x-large;">[[Prices and purchases]]</span> |
| *[[My subscription and how to renew]] | | *[[My subscription and how to renew]] |
| + | *[[How_to_get_invoice | How to get invoice]] |
| *[[Important for Free accounts]] | | *[[Important for Free accounts]] |
| *[[SMS Pricing]] | | *[[SMS Pricing]] |
− | *[[Additional Bookings and Custom Features]] | + | *[[Additional_Bookings | Additional Bookings]] |
| *[[Link removal and custom domain | Link Removal and Custom Domain]] | | *[[Link removal and custom domain | Link Removal and Custom Domain]] |
| *[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]] | | *[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]] |
| | | |
| | style="width:33%;" | | | | style="width:33%;" | |
− | <span style="font-size:x-large;">[https://help.simplybook.me/index.php/Custom_Features Custom Features]</span> | + | <span style="font-size:x-large;">[[Custom_Features |Custom Features]]</span> |
| *[[Custom Features | The list of all Custom Features with instructions]] | | *[[Custom Features | The list of all Custom Features with instructions]] |
| *[[How to enable custom feature | How to enable Custom Feature]] | | *[[How to enable custom feature | How to enable Custom Feature]] |
− | *[[Custom Features by category]] | + | *[[Custom Features by category | Custom Features by Functionality Category]] |
− | *[[Custom Features Disabled| Custom Features disabled]] | + | *[[Popular_custom_features_by_business_category | TOP 10 Custom Features per Business Category]] |
| + | *[[Custom Features dependent on other Custom Features]] |
| *[[What Custom Features do not work with each other]] | | *[[What Custom Features do not work with each other]] |
| | style="width:33%;" | | | | style="width:33%;" | |
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| *[[How to manage bookings]] | | *[[How to manage bookings]] |
| *[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]] | | *[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]] |
− | *[[Booking_reports| Booking reports and Statistics]] | + | *[[Calendar_Notes| Using notes]] |
| + | *[[Booking_reports| Booking reports]] |
| *[[Break times]] | | *[[Break times]] |
| *[[Adjusting notifications]] | | *[[Adjusting notifications]] |
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| | style="width:33%;" | | | | style="width:33%;" | |
| <span style="font-size:x-large;">[[Tips for your business | Other]]</span> | | <span style="font-size:x-large;">[[Tips for your business | Other]]</span> |
− | *[http://appointmentschedulingnews.com/amazing-sales-and-marketing-system-for-service-providers/ Promotions: Rewards and Referrals] | + | *[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace] |
− | *[[BookingTroll| BookingTroll (directory listing)]]
| |
| *[[Statistics_%26_Analytics| Statistics Custom Features]] | | *[[Statistics_%26_Analytics| Statistics Custom Features]] |
− | *[[Business_enhancements| Business enhancements Custom Features]] | + | *[[Business_enhancements| Business enhancement Custom Features]] |
| *[[Tips for specific businesses]] | | *[[Tips for specific businesses]] |
| *[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]] | | *[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]] |
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| <span style="font-size:x-large;">[[Integration]]</span> | | <span style="font-size:x-large;">[[Integration]]</span> |
| *[[Widgets for your own website]] | | *[[Widgets for your own website]] |
− | *[http://appointmentscheduleronline.weebly.com/widgets.html/ Widget examples] | + | *[http://simplydemowidgets.mozello.com/ Widget examples] |
| *[[Bookings on Facebook]] | | *[[Bookings on Facebook]] |
| *[[WordPress plugin | WordPress integration]] | | *[[WordPress plugin | WordPress integration]] |
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| *[https://vimeo.com/simplybook Vimeo] | | *[https://vimeo.com/simplybook Vimeo] |
| |} | | |} |
− | <mobileonly>This will not be displayed in desktop/full browsers, only in mobile browsers</mobileonly> | + | </nomobile> |
− | <nomobile>This will not be displayed in mobile browsers, only in desktop/full browsers</nomobile> | + | <mobileonly> |
| + | |
| + | <br/> |
| + | {| |
| + | |- style="height:280px; vertical-align:top;"| |
| + | <span style="font-size:x-large;"> [[Getting started]]</span> |
| + | *[https://simplybook.me/en/booking-system-features Our features ] |
| + | *[[Brief overview of the system]] |
| + | *[[Adding_services,_providers_and_availability(new_interface) | Adding services and providers]] |
| + | *[[How to manage bookings]] |
| + | *[[Custom_Features | Selecting Custom Features]] |
| + | *[[Adjusting notifications]] |
| + | *[[Adding other users to the system]] |
| + | *[[Importing the list of clients]] |
| + | *[[Login and password]] |
| + | *[[How to delete account]] |
| + | <br> |
| + | <span style="font-size:x-large;">[[Booking website]]</span> |
| + | *[[Time slots are not showing up]] |
| + | *[[Where to change my info]] |
| + | *[[Adjust_your_terminology/language | Adjusting your language]] |
| + | *[[Design |Adjusting Design]] |
| + | *[[How_to_change_the_way_time_slots_are_shown| Monthly/weekly/daily timelines]] |
| + | *[[Remove Elements from booking page]] |
| + | *[[Add elements to booking page]] |
| + | *[[Custom_Features#Intake_Forms| Ask additional questions on the Details Step]] |
| + | *[[Categories and Locations]] |
| + | *[[Custom_Features#Accept_Payments| Accepting Payments]] |
| + | <br> |
| + | <span style="font-size:x-large;">[[Time settings]]</span> |
| + | *[[How_to_set_my_availability| How to set my availability]] |
| + | *[[Time and date settings]] |
| + | *[[I_have_clients_in_different_time_zones | Time Zones]] |
| + | *[[Break times]] |
| + | *[[Need_to_change_interval_(timeframe)| Change interval]] |
| + | *[[Events (services on particular dates)]] |
| + | *[[Recurring_services(packs)| Recurring services (packs)]] |
| + | *[[Buffer time]] |
| + | *[[Book days]] |
| + | <br> |
| + | |- style="height:220px; vertical-align:top;”| |
| + | <span style="font-size:x-large;">[[Prices and purchases]]</span> |
| + | *[[My subscription and how to renew]] |
| + | *[[Important for Free accounts]] |
| + | *[[SMS Pricing]] |
| + | *[[Additional Bookings]] |
| + | *[[Link removal and custom domain | Link Removal and Custom Domain]] |
| + | *[[Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]] |
| + | <br> |
| + | <span style="font-size:x-large;">[https://help.simplybook.me/index.php/Custom_Features Custom Features]</span> |
| + | *[[Custom Features | The list of all Custom Features with instructions]] |
| + | *[[How to enable custom feature | How to enable Custom Feature]] |
| + | *[[Custom Features by category]] |
| + | *[[What Custom Features do not work with each other]] |
| + | <br> |
| + | <span style="font-size:x-large;">[[Calendar & Bookings]]</span> |
| + | *[[How to manage bookings]] |
| + | *[[ Views_of_the_calendar| Provider/Service/Day/Week/Month views]] |
| + | *[[Booking_reports| Booking reports]] |
| + | *[[Break times]] |
| + | *[[Adjusting notifications]] |
| + | *[[Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]] |
| + | <br> |
| + | |- style="height:220px; vertical-align:top;"| |
| + | <span style="font-size:x-large;">[[Tips for your business | Other]]</span> |
| + | *[http://appointmentschedulingnews.com/amazing-sales-and-marketing-system-for-service-providers/ Promotions: Rewards and Referrals] |
| + | *[[Statistics_%26_Analytics| Statistics Custom Features]] |
| + | *[[Business_enhancements| Business enhancements Custom Features]] |
| + | *[[Tips for specific businesses]] |
| + | *[[1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]] |
| + | <br> |
| + | <span style="font-size:x-large;">[[Integration]]</span> |
| + | *[[Widgets for your own website]] |
| + | *[http://appointmentscheduleronline.weebly.com/widgets.html/ Widget examples] |
| + | *[[Bookings on Facebook]] |
| + | *[[WordPress plugin | WordPress integration]] |
| + | *[[Other Integrations]] |
| + | *[[Own domain | Custom Domain]] |
| + | <br> |
| + | <span style="font-size:x-large;">[[API| For developers]]</span> |
| + | *[[API| API documentation]] |
| + | *[https://simplybook.me/api/explorer API Explorer] |
| + | *[https://simplybook.me/api/doc#getToken API tokens] |
| + | *[https://help.simplybook.me/index.php/User_API_guide API guide] |
| + | <br> |
| + | <span style="font-size:x-large;">[[Video]]</span> |
| + | *[https://www.youtube.com/c/SimplyBookme-booking-system YouTube] |
| + | *[https://vimeo.com/simplybook Vimeo] |
| + | |} |
| + | </mobileonly> |