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From SimplyBook.me
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Q2: My availability stopped showing on the booking website after activating the Group Bookings feature.</span>
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A2: Check the Min allowed bookings at a time set in Group Bookings Custom Feature // Main Configuration. For example, if you set Min allowed bookings at a time to 2, and the service has a limit of bookings set to 1 with the Limit Bookings feature or the associated Service Provider has a limit set to 1 in Manage // Service Providers // How many clients can be served at the same time, adjustments are needed to make the system work.
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<b>Q2: My availability stopped showing on the booking website after activating the Group Bookings feature.</b><br>
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A: Check the Min allowed bookings at a time set in Group Bookings Custom Feature // Main Configuration. For example, if you set Min allowed bookings at a time to 2, and the service has a limit of bookings set to 1 with the Limit Bookings feature or the associated Service Provider has a limit set to 1 in Manage // Service Providers // How many clients can be served at the same time, adjustments are needed to make the system work.
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Q3: How can I set a fixed price for the service regardless of the number of participants in a group booking?</span>
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<b>Q3: How can I set a fixed price for the service regardless of the number of participants in a group booking?</b></br>
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A3: Unfortunately, it's not possible. The service price is set per 1 booking (1 participant = 1 booking). The system adjusts the price dynamically based on the selected quantity of the participants.For example, If the service price is set to $10 and the client selects 3 participants in group booking, the price will automatically adjust to $30. To gather information about the number of participants without charging more, consider using the Intake Forms Custom Feature. If needed, you can quickly block time from your calendar after such booking using Calendar Note.
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A: Unfortunately, it's not possible. The service price is set per 1 booking (1 participant = 1 booking). The system adjusts the price dynamically based on the selected quantity of the participants.For example, If the service price is set to $10 and the client selects 3 participants in group booking, the price will automatically adjust to $30. To gather information about the number of participants without charging more, consider using the Intake Forms Custom Feature. If needed, you can quickly block time from your calendar after such booking using Calendar Note.
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Q4: Can I customize the notifications for group bookings?</span>
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<b>Q4: Can I customize the notifications for group bookings?</b><br>
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A4: Yes, you can adjust the templates in the Custom Features // Group Bookings Custom feature. There you can modify Group booking confirmation template for client, Group booking confirmation template for service provider, Group booking reminder template for client, Group booking reminder template for service provider. You can aso create Custom Email with the help of Custom Email Custom Feature.
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A: Yes, you can adjust the templates in the Custom Features // Group Bookings Custom feature. There you can modify Group booking confirmation template for client, Group booking confirmation template for service provider, Group booking reminder template for client, Group booking reminder template for service provider. You can aso create Custom Email with the help of Custom Email Custom Feature.
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<b>Q5: Can clients cancel one appointment from the group booking?</b><br>
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Q5: Can clients cancel one appointment from the group booking?</span>
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A: Yes. If you allow booking cancellations, clients can use the cancellation link from the group booking confirmation email or log into the account if the Client Login Custom Feature is enabled to cancel a specific booking or choose to cancel all batch appointments.
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A5: Yes. If you allow booking cancellations, clients can use the cancellation link from the group booking confirmation email or log into the account if the Client Login Custom Feature is enabled to cancel a specific booking or choose to cancel all batch appointments.
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