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From SimplyBook.me
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A1: Please ensure that you have not restricted bookings for your service/s and/or provider/s to 1. Check the booking limit per timeslot for the service in Manage // Services // More Options. Verify the limit of bookings per service provider in Manage // Service Providers // How many clients can be served at the same time. If the Limit Bookings Custom feature is enabled, ensure you haven't set the limit to 1 for all services simultaneously in the feature's settings.
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A1: Please ensure that you have not restricted bookings for your service/s and/or provider/s to 1. Check the booking limit per timeslot for the service in '''Manage''' -> '''Services''' -> '''More Options'''. Verify the limit of bookings per service provider in '''Manage''' -> '''Service Providers''' -> '''How many clients can be served at the same time'''. If the Limit Bookings Custom feature is enabled, ensure you haven't set the limit to 1 for all services simultaneously in the feature's settings.
 
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A2: Check the Min allowed bookings at a time set in Group Bookings Custom Feature // Main Configuration. For example, if you set Min allowed bookings at a time to 2, and the service has a limit of bookings set to 1 with the Limit Bookings feature or the associated Service Provider has a limit set to 1 in Manage // Service Providers // How many clients can be served at the same time, adjustments are needed to make the system work.
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A2: Check the '''Min allowed bookings at a time''' set in '''Group Bookings''' custom feature -> '''Main Configuration'''. For example, if you set '''Min allowed bookings at a time''' to 2, and the service has a limit of bookings set to 1 with the '''Limit Bookings''' feature or the associated '''Service Provider''' has a limit set to 1 in '''Manage''' -> '''Service Providers''' -> '''How many clients can be served at the same time''', adjustments are needed to make the system work.
 
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A3: Unfortunately, it's not possible. The service price is set per 1 booking (1 participant = 1 booking). The system adjusts the price dynamically based on the selected quantity of the participants.For example, If the service price is set to $10 and the client selects 3 participants in group booking, the price will automatically adjust to $30. To gather information about the number of participants without charging more, consider using the Intake Forms Custom Feature. If needed, you can quickly block time from your calendar after such booking using Calendar Note.
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A3: Unfortunately, it's not possible. The service price is set per 1 booking (1 participant = 1 booking). The system adjusts the price dynamically based on the selected quantity of the participants.For example, If the service price is set to $10 and the client selects 3 participants in group booking, the price will automatically adjust to $30. To gather information about the number of participants without charging more, consider using the [[Intake Forms custom feature|Intake Forms]] custom feature. If needed, you can quickly block time from your calendar after such booking using [[Calendar Notes|Calendar Note]].
 
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A4: Yes, you can adjust the templates in the Custom Features // Group Bookings Custom feature. There you can modify Group booking confirmation template for client, Group booking confirmation template for service provider, Group booking reminder template for client, Group booking reminder template for service provider. You can aso create Custom Email with the help of Custom Email Custom Feature.  
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A4: Yes, you can adjust the templates in the '''Custom Features''' -> '''Group Bookings''' custom feature. There you can modify Group booking confirmation template for client, Group booking confirmation template for service provider, Group booking reminder template for client, Group booking reminder template for service provider. You can aso create Custom Email with the help of [[Custom Email custom feature|Custom Email]] custom feature.  
 
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A5: Yes. If you allow booking cancellations, clients can use the cancellation link from the group booking confirmation email or log into the account if the Client Login Custom Feature is enabled to cancel a specific booking or choose to cancel all batch appointments.
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A5: Yes. If you allow booking cancellations, clients can use the cancellation link from the group booking confirmation email or log into the account if the [[Client Login custom feature|Client Login]] custom feature is enabled to cancel a specific booking or choose to cancel all batch appointments.
 
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